UK Whitegoods Reviews

Name: UK Whitegoods
Address: Unit 5-6 Bonnyton Industrial Estate, Munro Place, Kilmarnock
Rating: 4.37

4.4 Rating 8,162 Reviews

84 %

of reviewers recommend UK Whitegoods

Company Reviews

Metrics

4.4

Based on 8,162 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

UK Whitegoods 5 star review on 22nd January 2024

Anonymous

Anonymous // 01/01/2019

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“Personnel at Whitegoods responded promptly and assisted me to identify the correct bulb for my fridge/freezer and the two bulbs I ordered arrived within the delivery window which they projected.”

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Posted 15 hours ago

“Very helpful and honest. Unfortunately, they didn’t have the part in stock but still answered my question. Would definitely use this company in future”

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Posted 18 hours ago

“I broke the inner glass of my oven door. To my horror the glass cost half of what the oven was worth! I shopped around and UK white goods was the quickest delivery and 2nd cheapest. The automated delivery updates were great , I knew exactly what when it was being packaged, dispatched and delivered. Arrived in one peice. Happy to have my oven back. Thankyou!”

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Posted 1 day ago

“I received quick responses and helpful information. The part I wanted was discontinued and unavailable but happy with the service provided”

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Posted 1 day ago

“Very prompt informative reply, sadly my old fridge extinct!”

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Posted 2 days ago

“Such a nice, helpful company. Got the door handle part I needed for my Liebherr Fridge Freezer... Always positive and courteous. Thank you all.”

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Posted 2 days ago

“I had to return something and there was no quibble, the return and refund were straight forward meaning I would purchase from them again”

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Posted 3 days ago

“First class and fast response to my spares request for Liebherr refrigerator.”

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Posted 3 days ago

“Very good company highly recommended”

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Posted 3 days ago

“Fantastic company had to return a product my fault were brilliant start to finish”

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Posted 4 days ago

“Very good service and speedy delivery.”

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Posted 1 week ago

“It was a pleasant shopping experience: comprehensive parts supply, easy online purchase, and quick delivery.”

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Posted 1 week ago

“Very informative company . Gave helpful advice regarding spare parts for a now obsolete fridge freezer . Nice that a human took the time to give such a detailed reply that was the guidance we needed .”

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Posted 1 week ago

“Kenneth could not have been more helpful. Much appreciated service thank you..”

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Posted 1 week ago

“Great communication, service & delivery for a special order item. Highly recommended.”

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Posted 1 week ago

“I was very happy with your response thank you”

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Posted 1 week ago

“I've used UK Whitegoods on several occasions previously and when I can't find what I'm looking for myself the techy guys will always scour the database to find what I'm after. The items are great quality even if not original brand and so far I've got nothing but good things to say about the products. Service, packaging and delivery are brilliant.”

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Posted 2 weeks ago

“Kenneth was incredibly helpful regarding obtaining replacement door seals for a very old Liebherr fridge/ freezer . Ultimately there were no replacements available but Kenneth’s service and advice could not be faulted.”

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Posted 2 weeks ago

“Very helpful & a swift response. Cheers”

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Posted 2 weeks ago

“Great customer service, I mistakenly thought they had sent me the wrong part and they were quick to offer to send the right one again and a label for return of the "wrong one". Although it was my error, it shows how helpful they were and how willing they are to try to help if there is a problem. Cannot fault their helpful customer services.”

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Posted 2 weeks ago

UK Whitegoods is rated 4.4 based on 8,162 reviews