UK Whitegoods Reviews

Name: UK Whitegoods
Address: Unit 5-6 Bonnyton Industrial Estate, Munro Place, Kilmarnock
Rating: 4.37

4.4 Rating 8,174 Reviews

84 %

of reviewers recommend UK Whitegoods

Company Reviews

Metrics

4.4

Based on 8,174 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

UK Whitegoods 5 star review on 22nd January 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt and knowledgable response”

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Posted 2 hours ago

“We had an incident with the bottom drawer of our John Lewis branded freezer. I had given hope of finding a replacement but found the UK Whitegoods website. I submitted an enquiry on the website and Kenneth Watt responded quickly and tracked down the part we needed. It has arrived today and is an exact replacement. Thanks.”

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Posted 4 hours ago

“Excellent. Good Communication. Deluvery took around 1 week, not a problem for non urgent parts. I would definitely recommend and use them again. Cheers”

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Posted 1 day ago

“Pleased with the service I received when ordering also Delivery of the part Thank you”

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Posted 2 days ago

“Spare for fridge shelf.”

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Posted 2 days ago

“After a reall issue trying to get spares from Espares which were considerabley over priced and ended up being wrong, it was a refreshing change to find white good who you and send model and serial number of my washign machine to and they responded witht eh correct parts at a half the price. Great sewrvice and highly recommended. (Stay away form espares)”

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Posted 2 days ago

“excellant and trustworthy service”

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Posted 3 days ago

“I recently Enquired about a spark igniter.for a fairly old Lamona hob. My enquiry was dealt with individually and was very helpful. The company was then able to match my request to the precise part. Very nice to get that level of service. Not at all common these days. Have not yet installed the igniter quite yet but have full confidence in the item.”

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Posted 3 days ago

“Personnel at Whitegoods responded promptly and assisted me to identify the correct bulb for my fridge/freezer and the two bulbs I ordered arrived within the delivery window which they projected.”

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Posted 5 days ago

“Very helpful and honest. Unfortunately, they didn’t have the part in stock but still answered my question. Would definitely use this company in future”

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Posted 5 days ago

“I broke the inner glass of my oven door. To my horror the glass cost half of what the oven was worth! I shopped around and UK white goods was the quickest delivery and 2nd cheapest. The automated delivery updates were great , I knew exactly what when it was being packaged, dispatched and delivered. Arrived in one peice. Happy to have my oven back. Thankyou!”