UK Whitegoods Reviews

Name: UK Whitegoods
Address: Unit 5-6 Bonnyton Industrial Estate, Munro Place, Kilmarnock
Rating: 4.35

4.4 Rating 8,332 Reviews

83 %

of reviewers recommend UK Whitegoods

Company Reviews

Metrics

4.4

Based on 8,332 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

UK Whitegoods 5 star review on 22nd January 2024

Anonymous

Anonymous // 01/01/2019

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“Staff really helpful with identifying the part I required. Part arrived as advertised and on time. Part has been fitted now for approximately a week and all seems well so far. How to videos really helpful.”

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Posted 4 years ago

“Thanks very much for your help with the spare part for my American fridge freezer. It fitted perfect. I will use Uk Whitegoods again if I need any appliance parts.”

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Posted 4 years ago

“Sent them issue I was having with my range cooker and they told me which part I needed, fitted today and problem sorted, so great advise and correct part and great price thanks”

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Posted 4 years ago

“The generic part I ordered was exactly as advertised, came as quickly as I needed it to and was a lot cheaper than the proprietary alternative.”

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Posted 4 years ago

“I’m still waiting for the part as you are trying to source it still.”

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Posted 4 years ago

“Sales staff was very helpfull found the Part l was looking for and go it delivered very quick. Many thanks. Kegards Tony Harris”

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Posted 4 years ago

“Great service helping us personally find the part we needed was really refreshing. Fitted the new inlet valve on the washing machine and now it's working perfectly. Saved from the landfill! Thanks. Jonny”

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Posted 4 years ago

“I was after an obscure part, for an old appliance. I submitted an online request when I could not find the part and was pleasantly surprised by how quickly the agent replied. He then followed up to make sure I was ok and then suggested a generic alternative given that my specific part was no longer available. Exceptional service for a small priced item. Many thanks and you are book marked for my next parts enquiry”

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Posted 4 years ago

“Would have preferred to speak to someone before ordering but Emil response was quick, items were vfm and fitted with postage speed reasonable too off shore, so al in all would buy here again.”

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Posted 4 years ago

“I made an enquiry about a part for our stove. Although you could not help me with that part I was pleased with the speedy and courteous response I received.”

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Posted 4 years ago

“Extremely helpful, have used in the past and will use again.”

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Posted 4 years ago

“Ordered a replacement oven fan for Beko oven. Arrived quickly. Easily fitted. Oven working.”

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Posted 4 years ago

“Superb customer service and saved me a lot of money with a suggestion regarding the fault that proved to be the solution. Thank you.”

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Posted 4 years ago

“Placed 2 orders, one arrived in three days, the second didn't arrive at all. When I queried this Whitegoods immediately sent a second despatch which arrived within a few days. Excellent service.”

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Posted 4 years ago

“Fantastically quick to respond to my query. Part came quickly and well boxed. Good price. Will definitely use again if I need to.”

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Posted 4 years ago

“Very quick and helpful reply to my query”

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Posted 4 years ago

“All good! Thank you.”

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Posted 4 years ago

“Incorrect item dispatched. Did not match the photograph on website and yet no return postage forthcoming. I'm now significantly out of pocket. Won't be using again; I'll stick to the manufacturers (I should have known better I guess).”

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Posted 4 years ago

Well, you did ignore all the warnings given on the part and didn't, as instructed check firstly. So it's a bit much to blame us for any failing when we were not afforded the chance to inform you. Had you followed the instructions there would have been no issue.

Posted 4 years ago

“Excellent service and technical support, save yourself lots of money when you buy your appliance spares from Whitehouse, just good old fashion service, very rare these days A*****”

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Posted 4 years ago

“I ordered a hinge for a very old Bosch fridge. The item arrived a few days later. All I had to do to make it fit my fridge was to remove a small protruding mount which wasn't on my original part! Works well and am very pleased both with the part and UK Whitegoods service.”

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Posted 4 years ago

UK Whitegoods is rated 4.4 based on 8,332 reviews