UK Whitegoods Reviews

Name: UK Whitegoods
Address: Unit 5-6 Bonnyton Industrial Estate, Munro Place, Kilmarnock
Rating: 4.35

4.4 Rating 8,332 Reviews

83 %

of reviewers recommend UK Whitegoods

Company Reviews

Metrics

4.4

Based on 8,332 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

UK Whitegoods 5 star review on 22nd January 2024

Anonymous

Anonymous // 01/01/2019

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“The enquiry service to advise on the correct part for a freezer door handle was excellent: very prompt and spot-on for what I needed.”

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Posted 4 years ago

“I have no problem with White goods order, but I do have a real problem with method of delivery. Ordered part on 13 December but I am still awaiting delivery by Hermes!”

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Posted 4 years ago

“Excellent response and service”

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Posted 4 years ago

“Replied to my queries very speedily so I could make my purchase quickly. Very satisfied.”

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Posted 4 years ago

“Correct part was recommended within an hour of me asking about it. Arrived a few days later and managed to fit it myself. Very impressed with the service!”

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Posted 4 years ago

“They correctly advised me on the part thay I needed for my fridge and sent it to me very quickly and well packaged. Very much recommend UK Whitegoods.”

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Posted 4 years ago

“Have not purchased anything as yet”

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Posted 4 years ago

“Very efficient, helpful and friendly service. Would definitely recommend UK Whitegoods and would not hesitate to use them again in the future.”

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Posted 4 years ago

“Prompt friendly effective service. Thank you”

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Posted 4 years ago

“Part received ok, but it took quite a while before it arrived”

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Posted 4 years ago

“Great service. I rang from Australia, got clear instructions and placed the order. Needed to arrange DHL pick which they helped with. Highly recommended.”

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Posted 4 years ago

“Ordered part, part came all good Thank you”

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Posted 4 years ago

“Excellent service from Kenneth who sourced a cooker part that we had been told was no longer available. Great delivery also.”

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Posted 4 years ago

“They gave extremely helpful advice and help me find the exact part I was looking for and shipped the item in good time and extremely well packaged nothing was damaged on arrival”

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Posted 4 years ago

“My contact was Kenneth very knowledgeable got me what I needed without fuss arrived as said very professional well done John”

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Posted 4 years ago

“Contacted Whitegoods for help in identifying correct replacement drawers for my freezer. Immediate response from firm. Placed order which came securely packed within few days .All fitted beautifully. Delighted with service and goods provided.”

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Posted 4 years ago

“I was so impressed with the service from sourcing to what I needed to arriving promptly.”

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Posted 4 years ago

“Excellent service, the first item I ordered never turned up, Hermes fault, so they sent another one no questions asked!!”

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Posted 4 years ago

“Excellent service. I was pointed towards the correct oven gasket, bought it and found it fitted perfectly after delivery.”

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Posted 4 years ago

“All dispatched and delivered super quickly in spite of choosing basic delivery option. No problems, great communication. I initially had to cancel my order, Whitegoods replied the next day, I had an immediate refund. Recommend”

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Posted 4 years ago

UK Whitegoods is rated 4.4 based on 8,332 reviews