UK Whitegoods Reviews

Name: UK Whitegoods
Address: Unit 5-6 Bonnyton Industrial Estate, Munro Place, Kilmarnock
Rating: 4.37

4.4 Rating 8,186 Reviews

84 %

of reviewers recommend UK Whitegoods

Company Reviews

Metrics

4.4

Based on 8,186 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

UK Whitegoods 5 star review on 22nd January 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I can not give a favourable comment as my order should have arrived between the 3rd and 11th May. I am still waiting.”

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Posted 11 months ago

“Still haven’t received it yet”

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Posted 11 months ago

“Hi I ordered a tumble dryer heater on the 27th april At the cost of £78, it said it would arrive within 5 days but as yet the 11th of may part still hasn’t arrived!! Very disappointing to say the least”

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Posted 11 months ago

“Have been asked to review but still waiting for my parts .”

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Posted 11 months ago

“My order was delayed over 3 weeks”

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Posted 11 months ago

“I never hsd any e-mails about my wuery to your company”

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Posted 11 months ago

“Ordered from this company on the 21st of April and was told it would be delivered by 1st of May at the latest... Wasn't even dispatched on the 1st of May and still nothing has arrived.”

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Posted 11 months ago

“I'm still waiting for a new component witch I ordered more then 2 week ago even though it says 1/6 days delivery?? We are desperate for this component”

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Posted 11 months ago

“Would this be the part ordered and as yet not delivered”

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Posted 11 months ago

“I have still not received the part I ordered over 2 weeks later and have been without an oven”

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Posted 11 months ago

“Item ordered and delivery stated as being between 1 and 6 days after order. & days later as I was just about to query the non-delivery I got an email saying it was now showing as dispatched. I asked what was going on as the dispatch was after the latest delivery date. The reply was, sorry, it was out of stock and it took longer to get it than we thought. Delivery was then further interfered with by the bank holiday weekend, which was the very weekend I had arranged for a guy to fit the item. Finally arrived a further four days later. If the website had said it was out of stock, I'd have gone elsewhere.”

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Posted 11 months ago

“I ordered a set of integrated fridge door hinges on 12th April it is now the 5th May and i have still not received the items. what more do i need to say. i would not recommend using you.”

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Posted 11 months ago

“I would write a review, assuming my goods were delivered, which they haven't been.”

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Posted 11 months ago

“After waiting a month. I received the entirely wrong product.”

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Posted 11 months ago

“Still waiting for the part I ordered on 18/4/23 no response from an enquiry where it might be. Worse than poor service! I await your reply!”

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Posted 11 months ago

“I sent an email away asking if they had the part I was needing and never ever heard back from them until now and that was to ask me to write a review on how good they were at getting my parts to me 😏”