UK Whitegoods Reviews

Name: UK Whitegoods
Address: Unit 5-6 Bonnyton Industrial Estate, Munro Place, Kilmarnock
Rating: 4.36

4.4 Rating 8,223 Reviews

84 %

of reviewers recommend UK Whitegoods

Company Reviews

Metrics

4.4

Based on 8,223 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

UK Whitegoods 5 star review on 22nd January 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“still not recieved it”

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Posted 1 year ago

“WAited 4weeks and still waiting despite several messages to them. Never again”

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Posted 1 year ago

“did not even receive the spare part, they said delivery by the 6/4/23. i contacted them and they said its a special order item, they did not say that when i ordered it. on website it said i get item by the 6th. they had not even sent it out, if i had known it would be 3 weeks i would not have ordered from them. if i had not contacted them they was going to rip me off. no infomation what so ever.. they was hoping i would forget about it. DO NOT USE THIS COMPANY”

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Posted 1 year ago

“Ordered on 31/3 and still not dispatched but n 14/4!”

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Posted 1 year ago

“Part still hasn’t arrived. 0 tracking for it given Either. What a farce”

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Posted 1 year ago

“Ordered an item online to find my payment had been returned a couple of days later. No information was given why. Very poor customer feed back and would now prevent me returning to the website in the future. Don't sell items that are not in stock and appologise to customers if you are at fault.”

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Posted 1 year ago

“I ordered a part which was meant to be delivered any date between 30th March to 10th April. It’s going on to the 13th April. Still haven’t heard anything back. No correspondence or ETA in regards to the part. Tried ringing the head office on hold or the phone just cuts off.”

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Posted 1 year ago

“I would love to give you a review BUT YOU HAVE NOT DELIVERED WHAT I ORDERED YET despite the item being ordered WEEKS AGO”

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Posted 1 year ago

“Part did not arrive, no phone calls or emails answered. Couldn't be any worse.”

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Posted 1 year ago

“Paid £6.99 p&p for a washing machine belt to be delivered quicker than normal delivery. Took 16 days, would hate to wait for normal delivery time!”

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Posted 1 year ago

“The part has yet to arrive.”

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Posted 1 year ago

“I can't write a review because I have not got the goods I ordered”

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Posted 1 year ago

“No contact, no info provided,,, waste of my time”

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Posted 1 year ago

“I have not received my order yet. I have to wait 14 days before I can report it lost. Not a service that I recommend.”

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Posted 1 year ago

“I haven't received the item yet.”

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Posted 1 year ago

“I can't write a proper review as I have not yet received my order because the part was out of stock.”

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Posted 1 year ago

“Order made 25 March, no reply to emails except today asking for a review. Please confirm when I can expect delivery!”

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Posted 1 year ago

“Diabolical customer service.”

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Posted 1 year ago

“Ordered part 25th March and review request arrived 8th Spril. What hasn't arrived is the part!!”

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Posted 1 year ago

“Two weeks later and the part has still not arrived, what class of mail did you use, couldn't care less ,nothing surely takes two weeks, its only a thermostat, not a ruddy car. Lots of other companies I could have used”

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Posted 1 year ago

UK Whitegoods is rated 4.4 based on 8,223 reviews