UK Whitegoods Reviews

Name: UK Whitegoods
Address: Unit 5-6 Bonnyton Industrial Estate, Munro Place, Kilmarnock
Rating: 4.35

4.4 Rating 8,332 Reviews

83 %

of reviewers recommend UK Whitegoods

Company Reviews

Metrics

4.4

Based on 8,332 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

UK Whitegoods 5 star review on 22nd January 2024

Anonymous

Anonymous // 01/01/2019

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“Very good service will buy again”

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Posted 4 years ago

“Quick and helpful response to email query regarding a cooker part. Quick despatch and delivery of subsequent order.”

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Posted 4 years ago

“I was looking for a spare part for a discontinued kitchen appliance. The staff were very helpful, researching a number of possible options as an alternative for the original part. Excellent communications and part arrived in rimescale described and worked perfectly.”

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Posted 4 years ago

“Excellent service when I asked a question about a spare part for my oven. Prompt, helpful reply advised me of the exact part I needed, and I'm very happy with the items I subsequently bought.”

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Posted 4 years ago

“Still not received it”

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Posted 4 years ago

“Thanks for the really quick reply and spot on help in identifying the part I needed. Job done.”

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Posted 4 years ago

“Normally don't like these "we'll get back to you" sites, but this one was really quick and helpful. It gave me various options to think about and pursue. Excellent service.”

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Posted 4 years ago

“Having received the stool without any legs we waited a further month until a replacement was sent. Unfortunately the holes for the legs do not align with those on the stool and I can only get 2 of the 3 screws into the stool. As the company sent a replacement and not requested the initial order back I also tried to fit the legs to that one but had the same problem. Not great and I would suggest buying from elsewhere so that you get something that turns up complete and actually fits together!!”

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Posted 4 years ago

We don't sell stools

Posted 4 years ago

“Dear sir/madam, tried to order an oven seal but for some reason the order did not go through. I found your website difficult to navigate and not at all clear. I had to go elsewhere. Shame. Could i respectfully sugest you make your website more simple so old tossers like me could get round it. Thanks. Regards. Roger Gard.”

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Posted 4 years ago

“Ordered an oven door glass. Was very well packed an came promptly”

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Posted 4 years ago

“Got a prompt response to my query and would definetely use them again”

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Posted 4 years ago

“Excellent service quick friendly and efficient.”

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Posted 4 years ago

“Searched the web for a part for my ISE washing machine without success. Saw UK Whitegoods forum and tried their link but again the part wasn’t listed. I contacted them direct and they responded very quickly and soon provided the details for the part to order. Excellent service and delivery, very pleased.”

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Posted 4 years ago

“Good service.good price”

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Posted 4 years ago

“Really good company, unfortunately, Brexit has completely F**ked up delivery to Ireland, hope the Tories get the kicking they need and ye get back on track, we'd love to welcome ye back...”

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Posted 4 years ago

“Very speedy and helpful response to application queries. Parts fitted successfully without issue.”

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Posted 4 years ago

“Goods as described - prompt delivery”

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Posted 4 years ago

“Excellent communication to ensure I had the right parts, and great prices with fast delivery. I will use again”

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Posted 4 years ago

“I contaced UK Whitegoods with a description of the spares I thought I needed and a description of the problem. Kenneth at UKWG identified the cause and recommened the correct part and provided advice wrt. the installation. Great service.”

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Posted 4 years ago

“Very professional and helpful support. Highly recommend.”

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Posted 4 years ago

UK Whitegoods is rated 4.4 based on 8,332 reviews