UK Whitegoods Reviews

Name: UK Whitegoods
Address: Unit 5-6 Bonnyton Industrial Estate, Munro Place, Kilmarnock
Rating: 4.35

4.4 Rating 8,332 Reviews

83 %

of reviewers recommend UK Whitegoods

Company Reviews

Metrics

4.4

Based on 8,332 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

UK Whitegoods 5 star review on 22nd January 2024

Anonymous

Anonymous // 01/01/2019

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“I have contacted the "whitegoods" for a oven glass replacement and they have given me the right indications. I have ordered and came very quick. I have managed to replace my broken oven glass and all looks like new. Thanks, Adrian”

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Posted 5 years ago

“Great service”

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Posted 5 years ago

“Really pleased with the help and advice received. The correct part was identified and dispatched quickly. Thank you”

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Posted 5 years ago

“Unfortunately the part I need is obsolete but the person at UK Whitegoods gave me some alternative suggestions as to how to proceed. Very helpful.”

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Posted 5 years ago

“Excellent customer service, with help locating the correct part for an old cooker.”

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Posted 5 years ago

“Asked to write a review - but not told what the item was??? What genius thought this one up?”

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Posted 5 years ago

“Needed some parts for our Smeg A1A ancient cooker and UK Whitegoods came up trumps being able to supply everything we needed”

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Posted 5 years ago

“Helpful as always. Thank you. Decided not to go ahead with parts as several other faults were detected. Decided to buy a new machine!”

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Posted 5 years ago

“The prompt reply was impressive.”

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Posted 5 years ago

“Very helpful goods delivered ontime”

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Posted 5 years ago

“Spot on - the new oven seal arrived in a couple of days and fitted perfectly. Ringing the customer helpline to make sure I ordered the right one was a good idea.”

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Posted 5 years ago

“You said that you get back to me about spare parts but you haven't”

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Posted 5 years ago

“Good website for submitting queries. The part I required was identified quickly and sent within a week.”

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Posted 5 years ago

“The shelf was to big for my fridge did not bother to send it back but thanks”

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Posted 5 years ago

“Unfortunately at this time I am unable to leave a good review as. This is the first time I have bought anything from you and having contacted yourselves to make sure that I was buying the right parts for my cooker hood I was sent the wrong part I hope the replacement part is the correct one and then I will be able to leave a more favourable review”

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Posted 5 years ago

“I didn’t require a spare part but requested some advice. The advice given was extremely helpful, and acted upon. Should I need any other assistance requiring parts etc I would not hesitate to use White Goods”

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Posted 5 years ago

“Although the product was good. We needed a replacement internal door We were told to expect an email to give product number etc. But nothing has arrived! Would be great if someone could contact me about it. Still need internal glass”

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Posted 5 years ago

“What a great company. The staff are really helpful when ordering the right replacement parts.”

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Posted 5 years ago

“Fitted perfectly”

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Posted 5 years ago

“Very efficient. Order delivered on time a nd just right.”

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Posted 5 years ago

UK Whitegoods is rated 4.4 based on 8,332 reviews