UK Whitegoods Reviews

Name: UK Whitegoods
Address: Unit 5-6 Bonnyton Industrial Estate, Munro Place, Kilmarnock
Rating: 4.35

4.4 Rating 8,332 Reviews

83 %

of reviewers recommend UK Whitegoods

Company Reviews

Metrics

4.4

Based on 8,332 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

UK Whitegoods 5 star review on 22nd January 2024

Anonymous

Anonymous // 01/01/2019

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“Quick response to my query & good delivery”

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Posted 5 years ago

“Enquired about a spare part for a Smeg dishwasher and even though the reply was negative the response was quick and informative”

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Posted 5 years ago

“Well packed, arrived on time & just what I wanted - thanks”

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Posted 5 years ago

“Very quick to reply to my query albeit we’re not able to supply due to the fact that what I needed is no longer manufactured”

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Posted 5 years ago

“I have enquired about a spare part but no one has got back to me and I can not find a number for customer service to contact anyone.”

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Posted 5 years ago

Please check spam, a response was sent timestamped 2021-05-21 10:40:09, 8 minutes after you asked.

Posted 5 years ago

“This company are five star. Outstanding customer service - so helpful and quick to respond. They have pretty much every spare part for appliances that could be thought of! Thanks so much.”

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Posted 5 years ago

“Very satisfied,, exactly the same as the shelf that came with the Hisense oven originally at a decent price..”

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Posted 5 years ago

“Excellent communication by email. Correct part identified quickly by Kenneth Watt.and arrived in excellent condition due to the careful and professional packaging. I would use this company again based on my experience.”

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Posted 5 years ago

“Whitegoods were so helpful when I was trying to purchase spares for my cooker hood they got back to so quickly I made a duplicate purchase, my mistake, they cancelled the item and refunded my payment I can't praise them enough peter”

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Posted 5 years ago

“Your products is good but Your service in delivery mean is very poor and poor it takes long. Please improve it”

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Posted 5 years ago

“Quick and friendly response to my question, parts found for my machine in minutes..fullt recommend”

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Posted 5 years ago

“The item came and fit perfectly, will be ordering from then again in the future..”

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Posted 5 years ago

“Unfortunately UK Whitegoods were unable to locate the oven part I required (I had to get it from Greece ultimately) but I was very impressed with their prompt responses and the efforts they made to locate the part in the UK.”

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Posted 5 years ago

“Very good service, both in terms of price/delivery but also (and more importantly) non condescending customer service staff who were able to guide to equivalent parts and accessories needed to complete the repair. 10/10.”

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Posted 5 years ago

“Very knowledgeable made sure I received the correct hindge!”

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Posted 5 years ago

“I recently ordered a replacement part for my freezer. When it came it had been damaged in transit. I sent an email with a photo attached, and in fairness to UK Whitegoods, they sent another one without any quibble. Well done!”

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Posted 5 years ago

“Superb service from Uk Whitegoods. I contacted the site by email inquiring about a fridge door shelf and Kenneth replied quickly with the necessary information. I was concerned about the delivery time but the shelf arrived without problems and fitted perfectly. I would order again without hesitation. The price and service were excellent. Thanks, CD”

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Posted 5 years ago

“I am so impressed with the prompt advice I received and the excellent service and am very happy to recommend your company to anyone”

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Posted 5 years ago

“I was assisted with identifying the correct part under the gaurentee and the delivery was very prompt. Very happy with service”

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Posted 5 years ago

“I was getting nowhere with my Microwave manufacturer when I needed a spare grill element, I tried everywhere with no success. I then found you and emailed Kenneth Watt who was very helpful and after a day he had found the part I required! I can't thank you enough! I'll definitely be buying spares from you again! John”

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Posted 5 years ago

UK Whitegoods is rated 4.4 based on 8,332 reviews