Shiply Reviews

Name: Shiply
Address: Shiply,Floor 3, 207 Regent Street, London
Rating: 4.54

4.5 Rating 41,287 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 41,287 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

020 3137 2454

Email:

support@shiply.com

Location:

Shiply,Floor 3, 207 Regent Street
London
W1B 3HH

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299

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Shiply was quick and easy to use and the providers gave very competitive rates.”

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Posted 6 hours ago

“A++++++++++++++++++”

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Posted 6 hours ago

“Homy is very personal and polite. Progress report every stop along the way. Will use him again for sure.”

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Posted 6 hours ago

“Had my rolling chassis transported by Paul of A1 towing this fella goes the extra mile kept me well informed and even helped me get it round the back of my house 10/10”

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Posted 6 hours ago

“Muy recomendable”

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Posted 7 hours ago

“no contact with customer service. They closed my tickets for 2 weeks with no response. 8 messages and no reply. They can only respond to a negative review.”

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Posted 9 hours ago

“Two thumbs up!”

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Posted 10 hours ago

“Great service for everyone”

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Posted 11 hours ago

“No conocía la plataforma y va muy bien. Solicitas lo que necesitas y te mandas ofertas y eliges la que más te convenga.”

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Posted 11 hours ago

“Super pratique. Je recommande”

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Posted 12 hours ago

“No puedo más que decir cosas buenas; rapidez en el envío, facilidad en buscar la mejor fecha y horario para la recogida y la entrega, amabilidad, profesionalidad. Un diez para vosotros”

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Posted 12 hours ago

“Good price, good communication, efficient organisation of pick-up and delivery. Recommended.”

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Posted 14 hours ago

“Worked well for me, a bit pricey, but got me what I needed - when I needed it.”

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Posted 1 day ago

Hi Mark, It's great to hear that Shiply was able to meet your needs and deliver your items when you needed them. The quotes provided by transport providers on Shiply can vary depending on various factors, including the distance, the specific requirements of the job, and market conditions. While Shiply aims to provide a platform for competitive quotes, we understand that prices may not always align with local offers. We value your input and will continue to work towards providing a range of competitive options for our users. If you have any further questions or feedback, please don't hesitate to reach out to our friendly support team at support@shiply.com. Kind Regards, Steve

Posted 14 hours ago

“Dominick gets your property safely to your destination at a reasonable cost.”

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Posted 1 day ago

“Shiply was very easy to use and they paired me up with the company Loadquick to tow my 28’ camper 9 hours to our cabin. Communication was very good between load quick, Shipley and the driver and camper got delivered in a timely manner and parked exactly where I wanted it! Driver even managed to get around very very tight corner at the cabin without incident. Great service and money well spent”

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Posted 1 day ago

“Alles gut geklappt!”

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Posted 1 day ago

“Good I like Shipley!!!”

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Posted 1 day ago

“Parfait tout s’est très bien passé”

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Posted 1 day ago

“They showed up on time...loaded...and delivered the washing machine as tasked. I would use this company again and also recommend them.”

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Posted 1 day ago

“A data leak and apparently problems with the login process. I was able to access a lot of other people's data without any problems because I automatically accessed the supplier's account without wanting to, even though I only clicked on a reply button. I informed Shiply about this directly and received no response after more than two days. Very unprofessional and not trustworthy.”

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Posted 2 days ago

Hi Angele, We're deeply sorry to hear about the security issue you encountered on our platform. Protecting our users' data is of utmost importance to us, and we take such matters very seriously. We appreciate you bringing this to our attention. We are currently investigating this matter urgently to confirm the situation. Please be assured that we are committed to maintaining the highest standards of security and privacy. We will update you as soon as we have more information on this issue. If you have any further concerns or information to share, please email us at support@shiply.com. We appreciate your patience and understanding as we work to resolve this matter. Kind Regards, John

Posted 1 day ago

Shiply is rated 4.5 based on 41,287 reviews