Shiply Reviews

Name: Shiply
Address: Shiply,Floor 3, 207 Regent Street, London
Rating: 4.54

4.5 Rating 41,276 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 41,276 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

020 3137 2454

Email:

support@shiply.com

Location:

Shiply,Floor 3, 207 Regent Street
London
W1B 3HH

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299

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Worked well for me, a bit pricey, but got me what I needed - when I needed it.”

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Posted 5 hours ago

“Dominick gets your property safely to your destination at a reasonable cost.”

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Posted 8 hours ago

“Shiply was very easy to use and they paired me up with the company Loadquick to tow my 28’ camper 9 hours to our cabin. Communication was very good between load quick, Shipley and the driver and camper got delivered in a timely manner and parked exactly where I wanted it! Driver even managed to get around very very tight corner at the cabin without incident. Great service and money well spent”

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Posted 11 hours ago

“Alles gut geklappt!”

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Posted 13 hours ago

“Good I like Shipley!!!”

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Posted 14 hours ago

“Great communication. Delivery was on time to the min. Great job would use again”

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Posted 15 hours ago

“Parfait tout s’est très bien passé”

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Posted 17 hours ago

“They showed up on time...loaded...and delivered the washing machine as tasked. I would use this company again and also recommend them.”

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Posted 1 day ago

“A data leak and apparently problems with the login process. I was able to access a lot of other people's data without any problems because I automatically accessed the supplier's account without wanting to, even though I only clicked on a reply button. I informed Shiply about this directly and received no response after more than two days. Very unprofessional and not trustworthy.”

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Posted 1 day ago

Hi Angele, We're deeply sorry to hear about the security issue you encountered on our platform. Protecting our users' data is of utmost importance to us, and we take such matters very seriously. We appreciate you bringing this to our attention. We are currently investigating this matter urgently to confirm the situation. Please be assured that we are committed to maintaining the highest standards of security and privacy. We will update you as soon as we have more information on this issue. If you have any further concerns or information to share, please email us at support@shiply.com. We appreciate your patience and understanding as we work to resolve this matter. Kind Regards, John

Posted 15 hours ago

“Grace Shipping is amazing! If I could give him 10 stars I would. Professional, on time, honest and kind. What a pleasure. Thank you Curtis!”

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Posted 1 day ago

“Very satisfied, good communications, will definitely use again. Thank you”

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Posted 1 day ago

“The guy who showed up to transport the furniture did a great job taking the time to wrap it and secure it for transport.”

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Posted 1 day ago

“These guys were great, I will use them again. They picked up my Harley in Florida, a little late but no big deal. They delivered it to Virginia, the next day by 5pm. They did a great job tieing it down.”

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Posted 1 day ago

“Very happy with Shiply, saved me almost $1000 shipping my car cross country! The shippers on the site are professional and helpful!”

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Posted 1 day ago

“Told 1-7 days for pick up. They eventually cancelled contract as they couldn’t find a driver and wasted 2 weeks. They were prompt with communicating and very polite, but “please be patient” did not reassure me at all.”

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Posted 1 day ago

Hi, I'm sorry to hear you had a bad experience on Shiply. That is not the level of service we like to see on the platform. If you are disappointed with your transport provider, please leave a review for them on their Shiply profile so that other users can be more aware of your experience with them. If you need help with other issues, please get in touch with our friendly support team at support@shiply.com. Kind Regards, John

Posted 15 hours ago

“Shipping my car went smoothly.”

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Posted 1 day ago

“HBTransit via Shiply was on point! I needed a new engine but couldn't make the 8 hour drive so I thought I'd give a shipping company a try. BOY AM I GLAD I DID! Not only were they awesome communicators, but got the job done quickly! The driver even made sure the product I purchased matched the product he was picking up! I highly recommend using this service again. A++++ job!”

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Posted 1 day ago

“HBMOTORZ via Shiply was amazing! They stayed in contact with us throughout the entire process, and were so helpful in making a last minute change to delivery due to post access. They delivered in the middle of the night to accommodate my daughter’s immediate need for transportation! We will definitely use them in the future for all our transport needs.”

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Posted 1 day ago

“Gute Möglichkeit Transporte zu buchen”

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Posted 1 day ago

“Thank you, ' Fantastic Moves'. Great service, Excellent communication, collection and delivery,hassle free 😀. All Packages were delivered without any harm 😁. I highly recommend your service and I will definitely use your service again. 🌟🌟🌟🌟🌟 Thank you.”

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Posted 1 day ago

Shiply is rated 4.5 based on 41,276 reviews