Shiply Reviews

Name: Shiply
Address: Shiply, Floor 3, 207 Regent Street, London, London Borough of Camden
Rating: 4.53

4.5 Rating 43,138 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 43,138 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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399

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Service fiable et responsable, je le recommande vivement.”

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Posted 1 month ago

“Good perfect”

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Posted 1 month ago

“Excellent service, polite, prompt, fair price and very knowledgeable on the classic cars. I have used them a number of times now.”

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Posted 1 month ago

“Tbont91 is the best courier by a long shot he was fast did what he promised would happily use him to collect items again you know when you've found a good courier top guy much appreciated”

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Posted 1 month ago

“I had a car shipped during a snow event. The shipment was delayed due to weather. Shiply did all they could to keep me informed as to the timeline. The car arrived in perfect condition. The price was reasonable and the driver was professional. I would use shiply again.”

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Posted 1 month ago

“Top Service preis Leistungs Verhältnis war super kahm pünktlich und hat uns stets über den transport auf dem laufenden gehalten auf jedenfalls weiter zu entpfehln nochmals danke”

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Posted 1 month ago

“Herrvorragendes Preis-/Leistungsverhältnis. Ich komme gerne auf Sie zurück, falls es bei mir in Zukunft wieder etwas zu transportieren gibt.”

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Posted 1 month ago

“Booker a car Transfer from Munich to Berlin a week out of the date - immediately got several offers and the actual transfer worked out perfectly.”

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Posted 1 month ago

“Our Courier was Shorts and Hamza and his team were very professional collecting a very large sectional sofa, they communicated well and very polite, they were well priced and the whole collection and delivery went very smoothly. I would highly recommend them and would use them again.”

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Posted 1 month ago

“All great! I have selected Trusted Trans on this platform to move an upright piano for the very affordable price and the service provided by them has been brilliant. Quick, efficient, effective, reliable and the piano was still tuned after the transportation. I strongly suggest this professional and if I'll have some needs in the future, I'll be very glad to use their services.”

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Posted 1 month ago

“fast service, good price”

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Posted 1 month ago

“Shiply failed to properly vet its carriers, Stellar Logix disappeared after taking the deposit, and the delivery company repeatedly lied about delivery timelines while breaking every promise made. The car arrived about 10 days late with one key missing, roughly 200 extra miles added, dirtied despite being clean at pickup, and we were forced to pay more than the agreed quote. This entire process was dishonest, unprofessional, and stressful, and I would strongly advise anyone to avoid all companies involved.”

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Posted 1 month ago

Hi, I'm very sorry to hear about your experience and the issues you’ve described. I understand how stressful it is when a shipment does not go to plan, particularly when timelines and agreed terms are not met. If a transport provider has failed to deliver the agreed service, changed the price after acceptance, or if there are concerns regarding missing items or vehicle condition, please email support@shiply.com with full details, including photos (if available), the booking reference, and a summary of what occurred. Our team can review the case, confirm the status of your deposit, and advise on the appropriate next steps. If you believe a provider has acted dishonestly or breached platform rules, this will also be investigated internally. Kind Regards, John

Posted 1 month ago

“Super Plattform. Einfache Handhabung. Verlangt aber vom Anbieter relativ hohe Gebühr.”

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Posted 1 month ago

“Very fast and effective. No issues whatsoever and very professional.”

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Posted 1 month ago

“Quick communication and plenty of bids to choose from. Would use again.”

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Posted 1 month ago

“Best way to get a deal for your cars transported.”

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Posted 1 month ago

“Keine offizielle Rechnung für die 85 € Anzahlung.”

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Posted 1 month ago

“Very well”

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Posted 1 month ago

“I think some of these guys must be having a laugh, or just quoting ridiculous amounts in the hope that someone accepts quotes so they can cherry pick work. I was quoted £374 to take two fairly small light shallow wall cabinets from North Hampshire to North Wales (which I know would be on a multi-drop.) I could deliver it myself for that AND have a lovely weekend away in Wales in a 4* hotel!”

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Posted 1 month ago

Hi, Thank you for your feedback. We’re glad to hear that you found our service useful, but we understand your concerns about the cost. The quotes provided by transport providers on Shiply can vary depending on various factors, including the distance, the specific requirements of the job, and market conditions. While Shiply aims to provide a platform for competitive quotes, we understand that prices may not always align with local offers. We value your input and will continue to work towards providing a range of competitive options for our users. If you have any further questions or feedback, please don't hesitate to contact our friendly support team at support@shiply.com. Kind Regards, Anne

Posted 1 month ago

“Funktioniert gut”

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Posted 1 month ago

Shiply is rated 4.5 based on 43,138 reviews