Shiply Reviews

Name: Shiply
Address: Shiply, Floor 3, 207 Regent Street, London, London Borough of Camden
Rating: 4.53

4.5 Rating 46,494 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 46,494 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Shiply 5 star review on 26th December 2025

396

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Je recommande vivement !”

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Posted 1 month ago

“Alles Bestens, pünktlich geklappt.”

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Posted 1 month ago

“Wanted to transport a small car approximately 50 miles. Through Shiply I found Steve who owns Anytime Vehicle Services (AVS) Steve arrived at the agreed time was very friendly and Professional, I found the price better than reasonable and would not hesitate to use Steve again”

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Posted 1 month ago

“Have waited 11 days since I originally contacted them for a shipper. I accepted a bid and paid and to date my trailer still has not been picked up. I cannot contact Skyline Transport because they either dont answer or do not respond to my texts. I specified I had a timeframe in which this must occur and that deadline has passed. Im now trying to cancel the delivery since they failed to pick up when they said they would. I will never use this service again as this is the 3rd attempt with 3 of shiplys transporters who failed to show to pick up. I do not recommend using shiply or any of the transporters they recommend as they apparently dont check to see what the reliability of the company is before they set you with them. Cancel my shipment and refund my money NOW!”

Helpful Report

Posted 1 month ago

Hi Joyce, Sorry to hear about your experience. I completely understand how frustrating it must have been to face repeated delays and missed collections. Our team has already responded with instructions to confirm your cancellation so we can process your deposit refund. Once we receive your confirmation, we’ll verify the details and issue the refund promptly. If you need any further help completing this step, please email support@shiply.com and we’ll be happy to assist. Kind Regards, Steve

Posted 1 month ago

“Bonne expérience, mais très livreur dépendant de ce que j'ai lu. À voir quel soutien réel est apporté en cas de problème...”

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Posted 1 month ago

“Shiply provided easy and flexible booking for my shipment.”

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Posted 1 month ago

“Everything OK 👍”

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Posted 1 month ago

“Alles ok, sehr unkompliziert.”

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Posted 1 month ago

“Très bonne expérience”

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Posted 1 month ago

“Good communication throughout the process.”

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Posted 1 month ago

“Jojo247 collected my ottoman from the delivery address at the exact time he agreed on and delivered it to me promptly. He took care of it by covering it and strapping it tightly; he was courteous, friendly and very helpful. He charged an excellent fair price too. Highly recommend him! 5⭐️⭐️⭐️⭐️⭐️”

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Posted 1 month ago

“Todo bien 🙂 👍”

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Posted 2 months ago

“Zahlungsmethode Überweisung führt zu langen Verzögerungen, Spediteur wird erst danach über Auftragserteilung informiert. Shiply schickt Nachrichten mit toten Links. Positiv: Man findet leicht seinen Spediteur, das hat wirklich toll geklappt.”

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Posted 2 months ago

“Was nervous about using an online platform but Shiply went above and beyond my expectations.”

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Posted 2 months ago

“Funciona bien”

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Posted 2 months ago

“Shiply is a great app. I recommend it bit they need to improve on communication and how to do it through the app with the shipper.”

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Posted 2 months ago

“The price to Shiply is not good but ultimately, my bike was delivered as promised and with zero complications!”

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Posted 2 months ago

“Karen communicated well and ensured my car was delivered timely.”

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Posted 2 months ago

“Great communication from start to finish and Eugene is a master in his craft. Nothing phase him especially as all my furniture are solid units. Himself and his crew did a stellar job in outstanding time from loading at 7am in Reading to being all done at 14:30 in our new home in Cornwall! They are so good we hooked my sister in as well next week! I can’t thank you enough and keep up the great work!”

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Posted 2 months ago

“A good man delivered my items without any issues.”

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Posted 2 months ago

Shiply is rated 4.5 based on 46,494 reviews