Shiply Reviews

Name: Shiply
Address: Shiply, Floor 3, 207 Regent Street, London, London Borough of Camden
Rating: 4.53

4.5 Rating 46,492 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 46,492 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Shiply 5 star review on 6th December 2025

395

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Convoyeurs au top”

Helpful Report

Posted 1 month ago

“Easy to handle. Quick and relevant results. Would use Shiply anytime again.”

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Posted 1 month ago

“Used 2wheeltransport to collect a bike from Leicester and deliver to Liverpool, excellent service over and above what was expected of them. Highly recommended”

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Posted 1 month ago

“All went excellently!”

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Posted 1 month ago

“fanastic service, although got a little lost with the confirmation process but soon resolved- had a great guy that did a superb job on the day from local town to local town.”

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Posted 1 month ago

“Ashton and John made my car delivery from Minnesota to California absolutely seamless. They managed everything efficiently and provided clear, detailed instructions throughout the process. I’m very satisfied with their service and would gladly use it again in the near future!”

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Posted 1 month ago

“It went well! I’m happy and the transport drivers did an awesome job!”

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Posted 1 month ago

“Excellent Delivery”

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Posted 1 month ago

“reliable and transparent Platform for shipping goods.”

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Posted 1 month ago

“I didn't actually get delivery on my item (seller changed their mind about selling), but the process leading up to planned pick up and follow up after cancellation was brilliant. No hassle about cancellation & sympathy for me due to sellers disappointing actions - all in all a good experience. Will definitely use again.”

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Posted 1 month ago

“Vielen Dank.”

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Posted 1 month ago

“Good service that allows you to compare a variety of shipping prices and services quickly.”

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Posted 1 month ago

“Makes things easier”

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Posted 1 month ago

“I needed a large item shipped. Shiply was everything I needed. I sent them the details and they got quotes back and I contacted one of the quotes, and the job was done - as easy as that! Everything was clear and easy to navigate, communication was good and the messaging system was easy. Very pleased and will be using shiply in the future!”

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Posted 1 month ago

“alles sehr gut gelaufen”

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Posted 1 month ago

“Unkompliziert und einfach. Gerne wieder.”

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Posted 1 month ago

“Was able to pick up and deliver as requested. Even though it wasn’t an easy transport with wrecked front end and 3 flat tires. They did great and was courteous. Thanks”

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Posted 1 month ago

“I have never had a car shipped before and the process was especially easy even though the 1st driver had trailer issues the 2nd driver Marcelis llc was professional and delivered very quickly with a great deal of care as well as great communication Thank you Marcelis!”

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Posted 1 month ago

“Still waiting on shiply support to respond to me. They say 6 hours. It didn't happen Thursday, or Friday, and probably waiting until Monday now. First shipper was an obvious scammer and I reported them. Shiply claimed to remove them and let me to my vehicles again. Second shipper sent a truck that broke their winch trying to load. I had to remove my winch from my trailer and strap it down to his trailer to unhook and remove my vehicle. Second driver arrives 4 hours late without a winch the next day. He wasn't equipped. Shipping company kept saying pay me and no one has picked up a car. Second guy tried using a come along. Driver left telling company he left due to me yelling at him. I didn't even talk to him. He didn't speak English. He left due to not being equipped. I was then told it would be another day or so for another driver and I just canceled the shipper. Too much incompetence. I went direct with a shipping company and they were thousands and I said thousands cheaper that the bids on shiply. The brokers on shiply are all scammers. I would not recommend”

Helpful Report

Posted 1 month ago

Hi Mike, I'm sorry to hear you had a bad experience on Shiply. That is not the level of service we like to see on the platform. If you are disappointed with your transport provider, please leave a review for them on their Shiply profile so that other users can be more aware of your experience with them. If you need help with other issues, please get in touch with our friendly support team at support@shiply.com. Kind Regards, Anne

Posted 1 month ago

“Great price and excellent communication at all times. Delivery was on time and very helpful advise, would recommend.”

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Posted 1 month ago

Shiply is rated 4.5 based on 46,492 reviews