Shiply Reviews

Name: Shiply
Address: Shiply, Floor 3, 207 Regent Street, London, London Borough of Camden
Rating: 4.53

4.5 Rating 43,183 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 43,183 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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400

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Hat alles super und ohne Probleme geklappt. Gerne wieder.”

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Posted 6 months ago

“Hat alles sehr gut geklappt”

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Posted 6 months ago

“John from Load - Makers knew his stuff. I was in a hurry to get the car. John calls the next day says it will be there tomorrow. Oh they were the most inexpensive one on the list of over 30.”

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Posted 6 months ago

“The process was fairly straightforward. My only challenge was that portal would not let me add the dimensions with numbers in my massages to the individual inquiries. It flagged it as a phone number. For example 4’ x 2’ had to be written out as four foot by two foot.”

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Posted 6 months ago

“I dont like that its a broker of a broker, and the middle man insinuated they can provide a service, but after you accept the quote, it can take weeks if not longer. If the quotes are not high enough, bid where you can back up your service and your driver are willing to make the trip. Id rather have upfront pricing than irreliable service And when I emailed Shiply I feel like i got the AI answer back.”

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Posted 6 months ago

Hi, Sorry to hear about your experience. I completely understand how frustrating it must have been to feel that you were dealing with a middleman rather than the actual driver, and to be left waiting after accepting a quote. Transport providers on Shiply are expected to quote only when they can carry out the job and to be transparent about their service. Our team is committed to providing direct assistance, and we’re happy to review your case further. If you need help with your listing or want us to look into this in more detail, please contact us at support@shiply.com. Kind Regards, Megan

Posted 6 months ago

“Seemed sketchy but actually was very professional and worked very efficiently! Would recommend.”

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Posted 6 months ago

“Very good experience and very reactive, Thank you.”

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Posted 6 months ago

“Here is my experience with Shiply and Quickolog. I received dozens of quotes, chose the provider with near 100% positive reviews. Once I accepted the quote the price went up. Contractor sent me several messages prior to scheduling the shipment. They specific a 1-5 business day scheduling durning which I received a call from someone , not from Quickolog, requesting a confirmation email, of which I never received. He seemed confused said he would try to do more research. I then sent a message to Quickolog for clarification and details- no response. I called the number provided, no response. I emailed Shiply, they opened a ticket and sent an urgent message to Quickolog, but still no response. I informed Shiply via email I was not comfortable working with Quickolog. They went ahead and canceled the order and I began getting quotes again, including one from Quickolog -WTF!. A day later I received a cryptic text message thinking it was s scam I ignored it. Called the origin location a day later and found out the unit was picked up the day before. It arrived that afternoon without any communication. Poor management of brokers, clunky interface, poor/no communication. Shiply please manage your broker network better.”

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Posted 6 months ago

Hi Dennis, I'm sorry to hear you had a bad experience on Shiply. That is not the level of service we like to see on the platform. If you are disappointed with your transport provider, please leave a review for them on their Shiply profile so that other users can be more aware of your experience with them. If you need help with other issues, please get in touch with our friendly support team at support@shiply.com. Kind Regards, Anne

Posted 6 months ago

“""”

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Posted 6 months ago

“Motorrad Transport nach Spanien hat problemlos geklappt.”

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Posted 6 months ago

“Buena página, gran servicio, todo perfecto, muy recomendable”

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Posted 6 months ago

“Very chaotic communication between bidders and myself - support of Shiply was weak!”

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Posted 6 months ago

Hi, Sorry to hear about your experience. I completely understand how frustrating it must have been to deal with confusing communication between providers and to feel unsupported. We always aim to make the process as clear as possible, and our support team is here to step in if communication becomes difficult or unclear. If you’d like help with your listing or have any questions about using the platform, please email us at support@shiply.com and we’ll be happy to assist. Kind Regards, Megan

Posted 6 months ago

“Javi and Liz from Transport N1 were great. Nice young couple doing great service and moved our purchase unscathed from Maine to North Carolina in a quicker than thought timeframe. Highly recommend them. And guys, if you read this - Thank you again!”

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Posted 6 months ago

“Pickup and delivery was faster than sending mail USPS. Great service and communication. I would recommend load-makers for sure. Dispatcher Tony and driver Malcolm were very easy to work with.”

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Posted 6 months ago

“Arranged at short notice. Completed on time on budget. Great service. Can recommend”

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Posted 6 months ago

“I am so happy that I trusted the reviews and went with this company. I was able to get the best deal on shipping my three cars up north. The communication was the best I’ve ever received from a shipping company, everything was handled professionally and efficiently. We will definitely be using them again and we highly recommend this company.”

Shiply 5 star review on 17th September 2025

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Posted 6 months ago

“Worked great. Will use again”

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Posted 6 months ago

“Good and fast shipping Very nice people Thx David!”

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Posted 6 months ago

“Danke. War einfach, schnell und effizient.”

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Posted 6 months ago

“They did a fine job. My equipment was loaded and shipped with no hiccups. John handled it with professionalism. Thanks again.”

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Posted 6 months ago

Shiply is rated 4.5 based on 43,183 reviews