Shiply Reviews

Name: Shiply
Address: Shiply, Floor 3, 207 Regent Street, London, London Borough of Camden
Rating: 4.53

4.5 Rating 43,136 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 43,136 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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399

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Service impeccable, très professionnel, personnes agréables. La livraison s'est très bien passée sauf un petit manque de communication pour l'arrivée à destination, mais très vite réglé. Je recommande.”

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Posted 1 month ago

“Top das Portal ist top”

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Posted 1 month ago

“Alles super geklappt. Tolle Plattform.”

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Posted 1 month ago

“Perfect transporter and very serious. Job is done.”

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Posted 1 month ago

“Amazing service! Thanks Tony.”

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Posted 1 month ago

“When I use shiply, all is perfect 👌”

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Posted 1 month ago

“I booked a delivery from Newcastle-Upon-Tyne to London with Shipley. From start to finish the process was excellent. They responded to questions promptly. I had to change the delivery address the day before and it was not problem. Both the pick up and delivery was problem free and went smoothly and they were so much cheaper than other companies.”

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Posted 1 month ago

“Didn’t collect, didn’t respond and still hasn’t following booking and payment. Despite numerous attempts to contact via mobile and Shipley site where they have since been ‘seen’. No attempt to explain nor rectify….Still awaiting a response”

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Posted 1 month ago

Hi Jodi, I'm sorry to hear you had a bad experience on Shiply. That is not the level of service we like to see on the platform. If you are disappointed with your transport provider, please leave a review for them on their Shiply profile so that other users can be more aware of your experience with them. If you'd like to cancel the transaction instead, please email us at support@shiply.com, and we can assist you further. Depending on your preference, we can relist the items for you or process a refund for the incomplete transaction. Our goal is to ensure that our customers have a smooth and satisfactory experience, and we apologise for any inconvenience. Kind Regards, Anne

Posted 1 month ago

“Ryan was excellent. Very efficient and good with communication.”

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Posted 1 month ago

“Polite & prompt service. Worked quickly & well. Very pleased. Many thsnks”

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Posted 1 month ago

“Hatte von Alex einen großen Prunkbilderrahmen transportieren lassen. Er wurde mir in kürzester Zeit mit großer Sorgfalt geliefert. Ich bin sehr zufrieden mit der Spedition. Thank you very much for the perfect delivery”

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Posted 1 month ago

“Good app for shipping”

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Posted 1 month ago

“Very good service”

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Posted 1 month ago

“Servicio recomendable”

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Posted 1 month ago

“Nice and easy to navigate through the website.”

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Posted 1 month ago

“Site sérieux et très efficace”

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Posted 1 month ago

“Simple, straight forward, less expensive than usual shipping.”

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Posted 1 month ago

“I requested a quote to transport my BMW X6 from Bowburn, Durham to Wickford, Essex. michaelncl (1649) provided me with a very reasonable price and more importantly, his communication was absolutely fantastic, he answered all of my questions accurately and quickly. More important again, the pickup was arranged and carried out in less than two hours and at exactly the time stated. The delivery, of more than 260 miles, was made the same day and Michael messaged me to confirm that the delivery had been completed. Absolutely brilliant service, highly recommended.”

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Posted 1 month ago

“Service excellent from start to finish. I used courier Thijs Bontekoe and would like to commend him. Highly recommended.”

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Posted 1 month ago

“Great Service, and my selected courier Speedy Couriers were also great. Very happy.”

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Posted 1 month ago

Shiply is rated 4.5 based on 43,136 reviews