Shiply Reviews

Name: Shiply
Address: Shiply, Floor 3, 207 Regent Street, London, London Borough of Camden
Rating: 4.53

4.5 Rating 46,508 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 46,508 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Shiply 5 star review on 6th December 2025

395

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Funciona muy bien esta aplicación y saqué un precio justo para el envío de una motocicleta de Málaga a Madrid.”

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Posted 4 months ago

“Everything is good”

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Posted 4 months ago

“Todo perfecto. Enviaron varios presupuestos y bastante rápido. Experiencia recomendable”

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Posted 4 months ago

“War sehr hilfreich danke”

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Posted 4 months ago

“Super Service Top Kommunikation Schnelle Abwicklung”

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Posted 4 months ago

“Daylight robbery! They damage my package making it unusable and then refused to honour the insurance I took out. Absolutely dreadful communication from them also. Very upsetting and stressful! They owe me £650 Avoid avoid!”

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Posted 4 months ago

Hi Andrew, Sorry to hear about the damage to your package and the difficulties you faced afterwards. I completely understand how stressful and upsetting this must have been for you. Transport providers may have their own coverage, and we always recommend that customers confirm the details directly with them before booking. In addition, Shiply offers an optional Protection Plan at checkout for added peace of mind, which is separate from any provider coverage. If you believe your claim was not handled properly or you’d like us to review this further, please contact us at support@shiply.com with your booking details, and we’ll be happy to assist. Kind Regards, Anne

Posted 4 months ago

“Mike made shipping my golf cart as easy as 1-2-3. Quote was exactly as billed and item was shipped quicker than expected. I couldn’t be happier and would recommend to anyone!”

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Posted 4 months ago

“The shipper was right on schedule, the pricing was competitive, and they provided timely updates throughout the shipment process. The delivery arrived without any damage. I highly recommend their services to family, friends, and business partners. Shipping from Brunswick, Georgia, to Bellingham, Washington, took just three days—excellent work!”

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Posted 4 months ago

“I’ve used Shipley a few times. The last was this month. The Courier was professional and importantly on time. It’s certainly the site to go if you want anything moved and its name is its bond. Thank you.”

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Posted 4 months ago

“Génial expérience !”

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Posted 4 months ago

“Good_Fellas Birmingham Collected Saturday delivered the following Tuesday after a Bank holiday Monday. Great service.”

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Posted 4 months ago

“Shiply offered me quotes from several transport providers - so the selection was awesome. My only complaint is that they got a little pushy on receiving payment before the delivery had been completed. Also they weren't fully transparent regarding fees / expectations for tip. I was charged a $9 finance charge because I used a credit card and sales tax of 7%. Plus they asked me to tip the driver. None of these fees or expectations were included in the quote process.”

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Posted 4 months ago

“Very good service delivering a classic car. Booked the bank holiday weekend, picked up on the Bank Holiday Monday and delivered 250 miles away on the Tuesday.”

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Posted 4 months ago

“Very efficient and professional service with a smile! Would recommended anyone. Thank you 🙏”

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Posted 4 months ago

“Excellent services”

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Posted 4 months ago

“I give this company five stars for good price,pick up and delivery exactly as promised, and good communication every step. Jimmy is a professional as well as being friendly and helpful.I would definetely use again”

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Posted 4 months ago

“Schlechte Kommunikation, zu lange Bearbeitungszeit bei Bankeinzug.”

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Posted 4 months ago

“Very friendly and very fast turn around. Highly recommend.”

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Posted 4 months ago

“Very good. Nothing else to say”

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Posted 4 months ago

“The customer service was excellent! Driver was courteous and delivered the shipment a day early!”

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Posted 4 months ago

Shiply is rated 4.5 based on 46,508 reviews