Shiply Reviews

Name: Shiply
Address: Shiply, Floor 3, 207 Regent Street, London, London Borough of Camden
Rating: 4.53

4.5 Rating 44,250 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 44,250 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Shiply 5 star review on 19th August 2026

399

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“NOT FOR SINGLE BOXES! I bet this service is great for bigger jobs with furniture, machinery, or multiple boxes, but if you have just one piece, don't waste your time. Positives: the listing experience was a breeze and many quotes came back quickly and easy to find. The reason I'm writing this review is to spare anyone else the trouble if they're looking to ship a single box. I came to Shiply because I thought UPS was charging an ridiculously high price ($660) to ship a 48x24x21 inch, 79 Lb. box. Expecting to get a lower price, I was surprised to get quotes for double what UPS charges. The lowest quote being $1100. I don't see any advice on the shiply site regarding small items and wish I had spared myself the trouble knowing what I know now.”

Helpful Report

Posted 3 months ago

Hi, Sorry to hear about your experience. I understand how frustrating it must have been to receive a quote that felt unreasonable for your shipment. Transport providers on Shiply set their own prices based on factors such as route efficiency, availability, and demand. This can sometimes result in higher quotes, but you’re never obliged to accept any offer that doesn’t feel right. If you need help with other issues, please get in touch with our friendly support team at support@shiply.com, and our team will be happy to assist. Kind Regards, Megan

Posted 3 months ago

“These guys are con artist. You book with this company then communicate with another then pay a different one then a 4th one actually transports your car. They do this on purpose because once you book pick up and delivery will happen whenever they want it to regardless of what you tell them and what gets put on paper. So then when youre not around to inspect the vehicle on delivery you have no recourse for anything that happens stay far away from these guys.”

Helpful Report

Posted 3 months ago

Hi Brandon, I'm sorry to hear you had a bad experience on Shiply. That is not the level of service we like to see on the platform. If you are disappointed with your transport provider, please leave a review for them on their Shiply profile so that other users can be more aware of your experience with them. If you need help with other issues, please get in touch with our friendly support team at support@shiply.com. Kind Regards, Megan

Posted 3 months ago

“Viel zu teuer, deshalb schon fast Glück etwas zu finden.”

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Posted 3 months ago

“Service rapide et de qualité”

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Posted 3 months ago

“Great to work with!”

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Posted 3 months ago

“Schnelle Angebote, von unterschiedlichsten Transporteuren mit unterschiedlichen Umgangsformen. Aber man hat ja die Auswahl”

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Posted 3 months ago

“Alles super”

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Posted 3 months ago

“I think it’s a great service!”

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Posted 3 months ago

“Primera vez que utlizo la plataforma y muy contento, seguramente por el transpotista elegido”

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Posted 3 months ago

“Our driver was amazing…super communicative and very careful with our vehicle! I would choose them every time.”

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Posted 3 months ago

“I was very unhappy and confused with the quotes I have received through shiply, many of the companies did a switch and baite scheme. they quoted a lower price then switch to higher price once you start communicating with them. Two different companies did this.”

Helpful Report

Posted 3 months ago

“GeKat82 (1643)Antique Victorian Ebonised Pier Cabinet Glass Display Cabinet. Delivery ID: V3NXQJZ5V Regarding today’s collection. Unfortunately, I had a very upsetting experience with the driver. He was rude and confrontational towards me, complained about having to collect today, and refused to properly cover and protect your item during collection. The item was then left outside on the driveway, and I had to ask neighbours to help me move it back inside. I found the whole interaction very unprofessional and quite intimidating, so I wanted to make you aware immediately. Kind regards, K Response: Everything you say is absolutely a lie!!!!! Our drivers already take item and placed in the van, but you started teaching our drivers how to do their job with your duvet, and was totally rude it not acceptable, ours drivers not a dogs to talk to them like that. Unfortunately, this is a reason why we didn’t complete job. All the best queen K K Response: I completely dispute your version of events. At no point was I abusive towards your drivers. I simply asked for the item to be protected appropriately due to its nature and value. Your driver’s behaviour towards me was unacceptable, intimidating and unprofessional, which is why I have formally reported the incident and noted the vehicle registration number. The item was left outside on the driveway without care or assistance, despite the circumstances. Your message and the way you have addressed me is also highly unprofessional. I will now be taking this matter further through the appropriate channels. Kind regards, K Couldn’t attach photos”

Helpful Report

Posted 3 months ago

Hi, I'm sorry to hear you had a bad experience on Shiply. That is not the level of service we like to see on the platform. If you are disappointed with your transport provider, please leave a review for them on their Shiply profile so that other users can be more aware of your experience with them. If you need help with other issues, please get in touch with our friendly support team at support@shiply.com. Kind Regards, Steve

Posted 3 months ago

“Muy buenos recomendable”

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Posted 3 months ago

“Perfecto todo”

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Posted 3 months ago

“Very poor service done by the removal company. Liquid and paint spilled on the mattress and other furniture on the way. No proper communication from removal people.”

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Posted 3 months ago

“Works as it should!!!”

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Posted 3 months ago

“Absolute pleasure to work with, definitely will recommend”

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Posted 3 months ago

“Plate-forme pratique et utilisateur efficace”

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Posted 3 months ago

“Jack got my fifth wheel camper moved over 1200 with no issues. Camper was picked up and delivered as scheduled. They kept me updated throughout the process. Camper is in excellent condition and the driver was very friendly. I would use again.”

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Posted 3 months ago

“Superb service start to finish from JLR Transport, providing excellent value for money coming in with the most competitive quote. Very responsive to messages, great communication throughout, excellent availability collecting vehicle the very next day and delivering to our location. Making the r tire process very easy and stress free. No hidden costs, outstanding service and would definitely recommend and will use again. Thank you!”

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Posted 3 months ago

Shiply is rated 4.5 based on 44,250 reviews