Shiply Reviews

Name: Shiply
Address: Shiply, Floor 3, 207 Regent Street, London, London Borough of Camden
Rating: 4.53

4.5 Rating 43,161 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 43,161 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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398

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very reasonably priced and prompt careful delivery of my chairs ! Recommended by myself at Jordan's Antiques”

Helpful Report

Posted 4 months ago

“The website provided a number of quotes, and collected a referral "deposit" up front but provided no other support. I selected a company to pick up my vehicle but they just contracted out to a driver that was late twice. Then was charged $100 above and beyond the quoted to get another driver to pickup and deliver the vehicle.”

Helpful Report

Posted 4 months ago

Hi, I'm sorry to hear you had a bad experience on Shiply. That is not the level of service we like to see on the platform. If you are disappointed with your transport provider, please leave a review for them on their Shiply profile so that other users can be more aware of your experience with them. If you'd like to cancel the transaction instead, please email us at support@shiply.com, and we can assist you further. Depending on your preference, we can relist the items for you or process a refund for the incomplete transaction. Our goal is to ensure that our customers have a smooth and satisfactory experience, and we apologise for any inconvenience. Kind Regards, John

Posted 4 months ago

“Cancelled 5 mins before he was due to collect, would not answer the phone and refused to give another date, obvious his other “backload” had cancelled as we are in Somerset so not on his usual path, huge inconvenience to us and highly recommend you avoid this guy, I’m not the only person to have problems with him”

Helpful Report

Posted 4 months ago

Hi Paul, I'm sorry to hear you had a bad experience on Shiply. That is not the level of service we like to see on the platform. If you are disappointed with your transport provider, please leave a review for them on their Shiply profile so that other users can be more aware of your experience with them. If you'd like to cancel the transaction instead, please email us at support@shiply.com, and we can assist you further. Depending on your preference, we can relist the items for you or process a refund for the incomplete transaction. Our goal is to ensure that our customers have a smooth and satisfactory experience, and we apologise for any inconvenience. Kind Regards, Megan

Posted 4 months ago

“first class service from start to finish !! Thanks”

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Posted 4 months ago

“I recently left a negative review because my heirloom piano was damaged. I am now in communication again with heirloom-haulers and if heirloom haulers pays for the damages as promised I will be a happier customer.”

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Posted 4 months ago

“All delivered in good time. Thank you”

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Posted 4 months ago

“Cool!!!!!!”

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Posted 4 months ago

“Hi, Thank you so much for your service i had recently for the car that was delivered to me..The guy Edy from Reliablemst was as an absolute gentleman. Very helpful and kept me updated throughout, and nothing was a problem to him. I would certainly recommend Reliablemst to anyone and would certainly use him again.”

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Posted 4 months ago

“These 2 are amazing. They delivered everything without a scratch. Liz is a wonderful and caring lady. They loaded and unloaded my things, and let me tell you, no one else does that for free. This is the kind if company you want moving your things.”

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Posted 4 months ago

“Tout c'est bien passé donc l'avis est forcément positif,par contre impossible de mettre une photo où une vidéo..”

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Posted 4 months ago

“My camper got there a day early, BUT I was not prepared to pay him and what if I hadn't been here? That worked out OK too. However, there was no communication between me and the driver like was promised. So all is well, but what did I pay a broker $500 for?”

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Posted 4 months ago

“Made bidding out the job pretty painless.”

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Posted 4 months ago

“Shiply is a terrible value and should be avoided at all cost.”

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Posted 4 months ago

“Good service Recommend his job”

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Posted 4 months ago

“Très bon contact, très efficace, je recommande se transporteur”

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Posted 4 months ago

“Communication was EXCELLENT!”

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Posted 4 months ago

“Without knowing what to expect, the company that we were put in touch with through Shiply's platform was very pleasant to work with. Everything was handled quickly, professionaly and we are very happy with our experience.”

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Posted 4 months ago

“Service was good for what we needed.”

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Posted 4 months ago

“Parfait! Je recommande Shiply”

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Posted 4 months ago

“If they did 6 stars I would give them ! What a service from enquiry to delivery outstanding highly recommended very profession on time great comms outstanding service ! 100% will use again Thank you Aaron ! 👏”

Helpful Report

Posted 4 months ago

Shiply is rated 4.5 based on 43,161 reviews