Shiply Reviews

Name: Shiply
Address: Shiply, Floor 3, 207 Regent Street, London, London Borough of Camden
Rating: 4.53

4.5 Rating 46,508 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 46,508 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Shiply 5 star review on 6th December 2025

395

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Je recommande”

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Posted 4 months ago

“First time and it was great!”

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Posted 4 months ago

“This company was professional, timely and competitive in their price. They communicated very well re: delivery times and options. Definitely recommend them and will use them In the future!”

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Posted 4 months ago

“a very helpful platform ...”

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Posted 4 months ago

“Professional service and they stand behind their commitments. Good communication and a fair price. Thank you!”

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Posted 4 months ago

“Excellent experience. Definitely recommend it for hotshot at least.”

Shiply 5 star review on 19th August 2025

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Posted 4 months ago

“Thank you to both Paul and Sarah. From a professional perspective, they were superb; price, communication and time keeping were perfect. On a personal level, they were friendly and extremely genuine. Highly recommended.”

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Posted 4 months ago

“Muy bien, es genial.”

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Posted 4 months ago

“Amazing delivery service with eager and helpful teams”

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Posted 4 months ago

“Move the truck for me excellent timing will definitely use again thank you so much”

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Posted 4 months ago

“Alles bestens, gerne wieder.”

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Posted 4 months ago

“Kein Kontakt kein Deutsch nach4 Tagen immer noch keine Rückmeldung Anzahlung wird auch nicht bearbeitet der Service hat sich deutlich verschlechtert wenn man das überhaupt noch Service nennen kann”

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Posted 4 months ago

“Es estupendo haber encontrado un transportista tan profesional y eficiente como ale23 a través de Shiply. No se puede pedir más.”

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Posted 4 months ago

“I don’t understand why the platform generates a seemingly random quote that I need to accept before negotiating with individual shippers/movers. It’s very possible I could have found the right company using Shipley, but instead I found my inbox flooded with pushy messages urging me, before we could negotiate, to accept a quote that seemed 2 to 3 times too high. Huge turn-off.”

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Posted 4 months ago

Hi Danielle, Sorry to hear you were put off by the quoting process. I completely understand how frustrating it can be if the first quotes received feel higher than expected and communication seems pushy. Transport providers set their own prices, and customers are never obliged to accept a quote until they are comfortable. You can use the messaging system to clarify details and negotiate before committing to a booking, and we encourage providers to be transparent and respectful in their approach. If you need help with your listing or anything else, please contact us at support@shiply.com so that we can assist further. Kind Regards, Megan

Posted 4 months ago

“good done”

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Posted 4 months ago

“Everything good”

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Posted 4 months ago

“Works perfectly fine. Got enough quotes, good overview for comparison and first communication with companies.”

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Posted 4 months ago

“Seat picked on arranged day - great service and communication”

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Posted 4 months ago

“Seat picked on arranged day - great service and communication”

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Posted 4 months ago

“Great customer service, and friendly staff. Felix (driver) was great !”

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Posted 4 months ago

Shiply is rated 4.5 based on 46,508 reviews