Shiply Reviews

Name: Shiply
Address: Shiply, Floor 3, 207 Regent Street, London, London Borough of Camden
Rating: 4.53

4.5 Rating 46,498 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 46,498 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Shiply 5 star review on 26th December 2025

396

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very chaotic communication between bidders and myself - support of Shiply was weak!”

Helpful Report

Posted 3 months ago

Hi, Sorry to hear about your experience. I completely understand how frustrating it must have been to deal with confusing communication between providers and to feel unsupported. We always aim to make the process as clear as possible, and our support team is here to step in if communication becomes difficult or unclear. If you’d like help with your listing or have any questions about using the platform, please email us at support@shiply.com and we’ll be happy to assist. Kind Regards, Megan

Posted 3 months ago

“Javi and Liz from Transport N1 were great. Nice young couple doing great service and moved our purchase unscathed from Maine to North Carolina in a quicker than thought timeframe. Highly recommend them. And guys, if you read this - Thank you again!”

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Posted 3 months ago

“Pickup and delivery was faster than sending mail USPS. Great service and communication. I would recommend load-makers for sure. Dispatcher Tony and driver Malcolm were very easy to work with.”

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Posted 3 months ago

“Arranged at short notice. Completed on time on budget. Great service. Can recommend”

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Posted 3 months ago

“I am so happy that I trusted the reviews and went with this company. I was able to get the best deal on shipping my three cars up north. The communication was the best I’ve ever received from a shipping company, everything was handled professionally and efficiently. We will definitely be using them again and we highly recommend this company.”

Shiply 5 star review on 17th September 2025

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Posted 3 months ago

“Worked great. Will use again”

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Posted 3 months ago

“Good and fast shipping Very nice people Thx David!”

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Posted 3 months ago

“Danke. War einfach, schnell und effizient.”

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Posted 3 months ago

“They did a fine job. My equipment was loaded and shipped with no hiccups. John handled it with professionalism. Thanks again.”

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Posted 3 months ago

“It’s hard to keep track of all the quotes and to see which ones you’ve already messaged. However we found a good company to handle our move so it was overall a good experience.”

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Posted 3 months ago

“Good place to deliver”

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Posted 3 months ago

“Good, good…”

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Posted 3 months ago

“I've never had to ship anything like this before. I had several buds and choose the best I thought for the job. I'm very pleased and would recommend anyone using it.”

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Posted 3 months ago

“Simplemente perfecto.”

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Posted 3 months ago

“Great service. Everything ran smoothly and according to plan. Very efficient, kept in touch regularly regarding pickup and delivery. Excellent company, highly recommended.”

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Posted 3 months ago

“It was super easy to work with them. I’ll definitely use them again”

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Posted 3 months ago

“Je suis entièrement satisfaite de la prestation de Kenny71 soins apporté au transport de nos colis exemplaire, grande gentillesse et efficacité ! Ponctuel, rapide et vraiment méticuleux je recommande ce transporteur que je n’hésiterai pas à recontacter en cas de besoin BRAVO et encore MERCI”

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Posted 3 months ago

“Quick and on time. Showed up when scheduled. No damage”

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Posted 3 months ago

“Perfect! Good communication..very helpful driver..anytime again!!”

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Posted 3 months ago

“fantastic service”

Helpful Report

Posted 3 months ago

Shiply is rated 4.5 based on 46,498 reviews