Shiply Reviews

Name: Shiply
Address: Shiply, Floor 3, 207 Regent Street, London, London Borough of Camden
Rating: 4.53

4.5 Rating 43,694 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 43,694 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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398

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great communication and service thank you very much . Also I thought the suggestion to deliver in the london area on a Sunday when the traffic isn’t so congested was a good one .”

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Posted 2 months ago

“Bien organisé et satisfaite”

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Posted 2 months ago

“Ich habe in kurzer Zeit ein Angebot erhalten. Es ist aber nicht zu dem Transport gekommen, da der Käufer abgesagt hat.”

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Posted 2 months ago

“Lots of quotes, pricey fee on top of the shipper's estimate though”

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Posted 2 months ago

“Very fast delivery!”

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Posted 2 months ago

“Alles Top ....”

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Posted 2 months ago

“Professionnel Excellent”

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Posted 2 months ago

“Good and handy. Rate for platform service not low.”

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Posted 2 months ago

“Excellent communication, very quick to reply, all went very smoothly, polite and very helpful staff delivering our item. Many thanks. Highly recommended.”

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Posted 2 months ago

“Transporter was very helpful and punctual would have no hesitation in using him again 5*****”

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Posted 2 months ago

“The web site is a bit clunky, but overall is works adequately.”

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Posted 2 months ago

“Great process and communication, thank you”

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Posted 2 months ago

“Agreed a price of £241 then charged £291 after if paid the deposit. Wasted my time giving me a terrible run around when they had no intention of charging me the £241 that had been agreed by then in the texts. They ordered me to pay the deposit again confirming the £241 total. Blamed Shiply Shiply blamed them. Basically don't trust them if they quote and subsequently agree a lower price. It's as though they need to start again with a new quote. Shiply did not help either. The van came full for correlation so was difficult for them to squeeze this heavy piece of equipment into the van. Best disappointed after the reported good feedback on line..”

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Posted 2 months ago

Hi, I'm truly sorry to hear about the sudden increase in the price you experienced. Please note we do not allow couriers to charge extra on top of the quote you have accepted unless there are additional items, a change of address, or other things that are stated in their Terms and Conditions. The accepted price is what you are expected to pay and no more. If this happens, you have the option not to proceed. If you let us know at support@shiply.com, we can credit your deposit and relist the item/s for you. We're here to assist you, so please feel free to reach out if you have any further concerns. Kind Regards, Megan

Posted 2 months ago

“tout s'est bien passé”

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Posted 2 months ago

“Service was great 👍”

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Posted 2 months ago

“Great guy and really helpful. Turned up on time, helped me move everything quickly and made the whole move a lot less stressful. Friendly and reliable – would definitely use again.”

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Posted 2 months ago

“The process was easy and effective in identifying a suitable transport at a good cost.”

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Posted 2 months ago

“Effective and on time.”

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Posted 2 months ago

“Excelente, preocupado por el material que transporta, efectivo,serio y amable. Aunque había presupuestos un poco mejores, lo elegi por sus referencias y la verdad es que lo volvería a elegir. Muchas gracias por todo Javier.”

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Posted 2 months ago

“I would strongly advise avoiding Shiply. A friend of mine previously worked with a company called Cargo Management through the platform. Unfortunately, they were unable to complete the delivery, and instead of resolving the issue properly, they submitted a positive feedback review on behalf of my friend without his authorization. My friend later explained that they asked him to share the booking confirmation page, which they then used to post the review themselves. This type of behavior raises serious concerns regarding the authenticity of reviews on the platform. Thankfully, he warned me about his experience beforehand, which is why I ultimately decided not to use Shiply for transporting my car.”

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Posted 2 months ago

Hi, Sorry to hear about your concerns. I understand how important it is for customers to trust the authenticity of reviews on the platform. Reviews on Shiply can only be submitted through the account that made the booking, and transport providers cannot post feedback on behalf of customers. If you believe a review was submitted without the account holder’s authorisation, we would take that very seriously and investigate. Please ask your friend to contact support@shiply.com with the booking details so our team can review the case and take appropriate action if necessary. Kind Regards, Steve

Posted 2 months ago

Shiply is rated 4.5 based on 43,694 reviews