Shiply Reviews

Name: Shiply
Address: Shiply, Floor 3, 207 Regent Street, London, London Borough of Camden
Rating: 4.53

4.5 Rating 46,498 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 46,498 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Shiply 5 star review on 26th December 2025

396

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Excellent communication , top notch service Would recommend to anyone ! 😀”

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Posted 3 months ago

“Tutto perfetto grazie a Cristian Din affidabilissimo bravo, complimenti Arrivato tutto perfetto a Maranello Grazie”

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Posted 3 months ago

“Worked out great. And Fast.”

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Posted 3 months ago

“Easy to use platform, good offerings, simple handling, will use it again!”

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Posted 3 months ago

“Muy bien, gran empresa y todo muy fiable!!”

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Posted 3 months ago

“Super fast response excellent customer service I can’t say enough positive things the whole experience was seamless”

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Posted 3 months ago

“Great experience, would use again”

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Posted 3 months ago

“It was my first experience and it didn't fail. Thank you, Shiply”

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Posted 3 months ago

“Good service. Although, I have not used any in this year.”

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Posted 3 months ago

“I decided to go with load makers on Sunday evening, Tony was my guy. Got a txt on Tuesday morning my walk behind brush mower had a driver and would be picked up that afternoon and delivered Thursday afternoon,I was impressed because my load was in NW Montana going to northern Minnesota. Load showed up Thursday afternoon, thanks again Tony great job!!”

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Posted 3 months ago

“Very useful site, transport of large items has never been so reasonable”

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Posted 3 months ago

“Un placer, repetire!”

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Posted 3 months ago

“Excelente”

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Posted 3 months ago

“Pick up should have been 2-4 but arrived 6:30. two and a half hours late because of a flat tyre. Not good for a delivery firm. I had the option to change day but I lived 2 hours away so not feasible to go another day. I also had to arrange extra care for family member.”

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Posted 3 months ago

Hi Ava, I'm sorry to hear you had a bad experience on Shiply. That is not the level of service we like to see on the platform. If you are disappointed with your transport provider, please leave a review for them on their Shiply profile so that other users can be more aware of your experience with them. If you need help with other issues, please get in touch with our friendly support team at support@shiply.com. Kind Regards, Anne

Posted 3 months ago

“Very good, professional”

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Posted 3 months ago

“They promised me they would pick up my item on a certain day. One of their trucks broke down and it was going to be delayed, but they made it right and found a way to get my item picked up and to me on time. I would definitely use them again”

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Posted 3 months ago

“Fantastic delivery absolutely no complaints whatsoever. Great communications and a great guy. Would definitely recommend”

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Posted 3 months ago

“tut was es soll. danke”

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Posted 3 months ago

“Shiply was awesome they provided us with a lot of great options we were very satisfied!”

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Posted 3 months ago

“Fast, friendly, efficient, good prices”

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Posted 3 months ago

Shiply is rated 4.5 based on 46,498 reviews