Shiply Reviews

Name: Shiply
Address: Shiply, Floor 3, 207 Regent Street, London, London Borough of Camden
Rating: 4.53

4.5 Rating 43,728 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 43,728 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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399

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Gutes Portal für Käufer, um Angebote für den individuellen Warentransport zu erhalten. Portal ist intuitiv zu bedienen. Angebote kamen auch sehr schnell.”

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Posted 9 months ago

“the price to the trucker ,rapid transport kings paid separately was $750.00 . bha logistics service fee was $191.10 shiply protection plan,booking deposit and service fee was $ 370.00 i understood the shiply fee to be $90.00 so i paid $561 in fees for a $750.00 haul . i will not be using shiply again owner of northeast millwork corp.”

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Posted 9 months ago

Hi Peter, Sorry to hear about your disappointment with the costs. I understand how frustrating it must have been to feel that the fees were unclear or did not meet expectations. To clarify, Shiply only charges the initial service fee and any optional extras, such as the Protection Plan, at checkout. Any further charges you mention (such as from BHA Logistics) would have been separate to Shiply and arranged directly with the transport provider. If you still need assistance with your listing, please reach out to us at support@shiply.com, and our team will be happy to help. Kind Regards, Steve

Posted 9 months ago

“They found me the best price and found me a good driver.The delivery was very good and the driver was very nice and polite.”

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Posted 9 months ago

“Estupendo servicio. Eficaces, simpáticos, perfecto todo!”

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Posted 9 months ago

“If I there was anything below 1 I would give the driver that. Minutes before pick up he sends a message via shiply that his van broke down. He s very rude and has not empathy. I am supposed to vacate this place and now I am stranded. The prices other van man are charging because I need a van like now are very high. He could even call yet he has my number. He said, " am I supposed to carry your stuff with my head?? What a very rude man. I would like to be refunded!!!!”

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Posted 9 months ago

Hi, Sorry to hear about your experience. I completely understand how stressful and frustrating it must have been to be left stranded at the last minute, especially when you needed to vacate your place. Transport providers on Shiply are expected to communicate properly, treat customers with respect, and refrain from using the language you describe. We take reports of rudeness and failed collections very seriously and will investigate the provider involved. Regarding your refund request, Shiply only collects the initial service fee through the platform. If you’d like us to review this and arrange a refund of your deposit, please contact us at support@shiply.com with your booking details. Kind Regards, Megan

Posted 9 months ago

“Great job thank you!”

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Posted 9 months ago

“Primer acceso a este mundo de los portes en la que Shiply lo hace todo mas fácil. Buena Plataforma para encontrar profesionales. Muy comoda y todo claro.”

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Posted 9 months ago

“Was great thank you”

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Posted 9 months ago

“It was a seamless transaction through the app as long as you do your due diligence. The app was easy to use and facilitates the initial communication with the driver.”

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Posted 9 months ago

“Great company with a good drivers highly recommend”

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Posted 9 months ago

“Coming pick up and delivering on time. The driver have good care of my item. I am happy with the service”

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Posted 9 months ago

“Der Transport hat super geklappt!! Olaf war sehr pünktlich und absolut zuverlässig, die Kommunikation war einfach und schnell. Die Ware kam in einwandfreiem Zustand bei uns an - wir können diesen Spediteur absolut empfehlen!”

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Posted 9 months ago

“absolutely first class service,truly a professional service, bike get delivered in first class condition, brilliant service and excellent customer service, use this guy he is insured and knows what is doing.”

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Posted 9 months ago

“Excuse after excuse re collecting items then apparently van broken down . Lack of communication and then blamed seller. and buyer Would not recommend”

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Posted 9 months ago

“parfait eet rapide”

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Posted 9 months ago

“Great value, friendly driver, and fast delivery!”

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Posted 9 months ago

“Excellent communication. Fast pickup too.”

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Posted 9 months ago

“------------”

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Posted 9 months ago

“GOOD SERICE”

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Posted 9 months ago

“Hat soweit problemlos geklappt. Allerdings kann man sich die Versicherung sparen, da das Unternehmen automatisch versichert.”

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Posted 9 months ago

Shiply is rated 4.5 based on 43,728 reviews