Shiply Reviews

Name: Shiply
Address: Shiply, Floor 3, 207 Regent Street, London, London Borough of Camden
Rating: 4.53

4.5 Rating 43,728 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 43,728 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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399

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“We agreed on date for pickup it had to be picked up by. They said no problem 1-6 days. It’s been over two weeks and my item was still not picked up. Still today nothing and no response. Don’t book them. They will tell u anything to get the booking but the. Just give you excuses why they can’t do thier job. Don’t use them. Find any other company”

Helpful Report

Posted 9 months ago

Hi, I'm sorry to hear you had a bad experience on Shiply. That is not the level of service we like to see on the platform. If you are disappointed with your transport provider, please leave a review for them on their Shiply profile so that other users can be more aware of your experience with them. If you'd like to cancel the transaction instead, please email us at support@shiply.com, and we can assist you further. Depending on your preference, we can relist the items for you or process a refund for the incomplete transaction. Our goal is to ensure that our customers have a smooth and satisfactory experience, and we apologise for any inconvenience. Kind Regards, Anne

Posted 9 months ago

“Ok! Thank you!”

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Posted 9 months ago

“Top man. Goods were well secured and delivered on time.”

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Posted 9 months ago

“Communication was excellent. I appreciate everyone that has reached out to me and responded.”

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Posted 9 months ago

“Alles perfekt gelaufen”

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Posted 9 months ago

“Alles super geklappt. Pünktlich, freundlich , guter Preis. Sehr zu empfehlen.”

Shiply 5 star review on 10th September 2025

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Posted 9 months ago

“37€ en gastos de gestión me parece muy exagerado.”

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Posted 9 months ago

“Used Shipley for the first time to collect a car I’d bought off eBay. Found the process really easy, went with Ryan at MERCTRANS. His communication was great, kept me informed of when he will collect and deliver. Very competitive quote and delivered my car the next day.”

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Posted 9 months ago

“Great communication- on time - everything went as planned”

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Posted 9 months ago

“SPEEDY DAN 👍🏼 provided an excellent service. The most competitive, collected and delivered very quickly even though my consignment was on a flexible service. Responded quickly to my enquiries and updated me on delivery throughout. Would definitely use again and recommend. Jane (Devon)”

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Posted 9 months ago

“Excelente servicio en el traslado de 2 motos, rapido y servicial. Lo contrataría otra vez sin duda.”

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Posted 9 months ago

“Delivered in immaculate condition with cheerful and friendly service and attention. Would recommend this firm.”

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Posted 9 months ago

“Helped to find someone to properly transport my motor bike in a short time frame.”

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Posted 9 months ago

“Excellent team work, no matter if it’s an item or full van, the company works as a team handling the items one to another as a chain what makes the job much easier and quicker, approximately 15- 30 minutes to upload full van. Friendly atmosphere, extra requests for additional fees are welcome, theirs are fab! Can handle 3 or 4 jobs in a day. Highly recommending”

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Posted 9 months ago

“Excellent vraiment top”

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Posted 9 months ago

“bonjour, un peu compliqué de les avoir au téléphone la première fois, mais ensuite tout c'est déroulé comme prévu, depuis la prise en charge du véhicule jusqu'as sa livraison, a la date et aux heures prévu , VU les tarifs raisonnables qu'ils pratiquent et leurs professionnalisme, je n'hésiterai pas a faire appel a eux une prochaine fois, merci encore, je recommande.”

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Posted 9 months ago

“Excellent service. Very responsive, reliable and great communication all the way. I certainly recommend”

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Posted 9 months ago

“Very good people, stayed back and finished the job even if it was late !! Jagdeep and Gurtaj were really friendly and helpful. Highly recommend !!”

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Posted 9 months ago

“Funktioniert einfach und transparent.”

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Posted 9 months ago

“Well organized, equipment arrived in perfect condition. I would use Shiply again.”

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Posted 9 months ago

Shiply is rated 4.5 based on 43,728 reviews