Shiply Reviews

Name: Shiply
Address: Shiply, Floor 3, 207 Regent Street, London, London Borough of Camden
Rating: 4.53

4.5 Rating 43,841 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 43,841 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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398

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“ALLES WIRKLICH PERFEKT FUNKTIONIERT SEHR ZU EMPFEHLEN !!!!!”

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Posted 1 month ago

“Shipley made the entire process easy and convenient.”

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Posted 1 month ago

“I entered all dates and times for pick-up and drop-off using the Shiply intake form. I reviewed the intake form and dates with Straulix once I accepted their quote. Three weeks before the agreed on pick-up date I got a text from an unidentified number asking to pick-up the bike within three hours. It took another round of messages via text and Shiply to review set dates. Two weeks before actual pick-up date I received a message indicating the dates did not work for Straulix. We re-reviewed the required dates. A day later I received a message with inaccurate dates--for the third time. In my experience the company struggled with basic logistics and organization. I contacted Shiply. Shiply issued a full refund. I booked with a strong competitor without a single issue. I do not recommend Straulix.”

Helpful Report

Posted 1 month ago

Hi, I’m sorry to hear about your experience. We understand how frustrating it must have been to repeatedly confirm collection dates, only to receive conflicting information about the schedule. If you are disappointed with your transport provider, please leave a review on their Shiply profile so other users can be more aware of your experience with them. We’re pleased that our support team was able to assist by issuing a full refund when the transport provider was unable to accommodate the agreed requirements. Kind Regards, Anne

Posted 4 weeks ago

“This guy was rude and pushy. Then gave a "$1,000,000" quote after I told him I refuse to work with him. Do not recommend.”

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Posted 1 month ago

Hi Nathan, I'm sorry to hear you had a bad experience on Shiply. That is not the level of service we like to see on the platform. If you are disappointed with your transport provider, please leave a review for them on their Shiply profile so that other users can be more aware of your experience with them. If you need help with other issues, please get in touch with our friendly support team at support@shiply.com. Kind Regards, Megan

Posted 4 weeks ago

“Mucha gente contacta con precios ridículamente altos, pero la idea de la app es buena”

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Posted 1 month ago

“pas assez de précisions et de dialogues avec les prestataires sur les dates de livraisons”

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Posted 1 month ago

Bonjour, Je suis désolée d'apprendre que votre expérience sur Shiply n'a pas été à la hauteur de vos attentes. Ce n'est pas le niveau de service que nous souhaitons offrir sur notre plateforme. Si vous êtes déçu(e) par votre transporteur, merci de laisser un avis sur son profil Shiply afin d'informer les autres utilisateurs de votre expérience. Pour toute autre question, n'hésitez pas à contacter notre équipe d'assistance à l'adresse support@shiply.com. Cordialement, Anne

Posted 4 weeks ago

“Der gesamte Ablauf war einwandfrei. Der Preis ist auch top gewesen. Nette Kommunikation auf ganzer Linie. Ich hatte bloß Probleme mit meiner Bank auf ein polnisches Konto einzuzahlen. Vielleicht bin ich für solche Sachen zu blöd. Würde mir wünschen das auch Paypal funktionieren würde.”

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Posted 1 month ago

“Wir befinden uns im Rechtsstreit mit dem Autohaus und durften unser Auto nicht selber nach Hause fahren. Über Shiply hat alles einwandfrei funktioniert. Schnelle Angebote, alles verhandelbar, einfach super. Immer wieder, wenns nötig sein sollte👍”

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Posted 1 month ago

“Tony handled my car move with expertise, and he kept me informed throughout the way. I recommend Tony and Shiply for your next move. I will definitely use them again 5 stars for Tony”

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Posted 1 month ago

“Great way to get things done!”

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Posted 1 month ago

“Good service”

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Posted 1 month ago

“Todo muy bien”

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Posted 1 month ago

Bonjour, Merci de nous avoir fait part de vos commentaires. Nous sommes ravis d'apprendre que votre expérience avec le transporteur que vous avez choisi a été positive. Si vous avez besoin d'aide à l'avenir ou si vous avez des questions, n'hésitez pas à contacter notre équipe d'assistance par e-mail à l'adresse support@shiply.com. Nous sommes là pour vous aider ! Cordialement, Steve

Posted 4 weeks ago

“Es hat alles super geklappt.”

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Posted 1 month ago

“Bien en las dos experiencias que he tenido con Shiply. Surgen dudas cuando conoces la aplicación pero funciona”

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Posted 1 month ago

“Super ! Rapide et simple”

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Posted 1 month ago

“Top !! Tout s’est très bien passé !”

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Posted 1 month ago

“They held my Blazer hostage until I paid over what the agreed price was . Several hundred dollars more. When you try to contact anyone about the issue they send you in circles until you give up . This isn't over!!!!!!”

Helpful Report

Posted 1 month ago

Hi, I'm sorry to hear you had a bad experience on Shiply. That is not the level of service we like to see on the platform. If you are disappointed with your transport provider, please leave a review for them on their Shiply profile so that other users can be more aware of your experience with them. If you need help with other issues, please get in touch with our friendly support team at support@shiply.com. Kind Regards, Anne

Posted 1 month ago

“A great organization, real people and real customer service. I will continue to hire them in the future.”

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Posted 1 month ago

“Alles bestens - gute Kommunikation, netter und hilfsbereiter Fahrer …”

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Posted 1 month ago

“Très bien”

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Posted 1 month ago

Shiply is rated 4.5 based on 43,841 reviews