Shiply Reviews

Name: Shiply
Address: Shiply, Floor 3, 207 Regent Street, London, London Borough of Camden
Rating: 4.53

4.5 Rating 43,772 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 43,772 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Write Your review

Tell us how Shiply made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

398

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Asl2017 were brilliant from beginning to end, from quote to questions ( which were answered immediately) changes which were communicated so well which made the process so smooth and effortless. The company are brilliant and would definitely use again”

Helpful Report

Posted 1 year ago

“Todo perfecto”

Helpful Report

Posted 1 year ago

“Perfect Organisation”

Helpful Report

Posted 1 year ago

“Livraison parfaite !”

Helpful Report

Posted 1 year ago

“Extremely competitive bids and very professional drivers and dispatchers”

Helpful Report

Posted 1 year ago

“Alles Top, gerne wieder”

Helpful Report

Posted 1 year ago

“Guter Ansatz, aber intransparente AGB und verbesserungswürdige Abwicklung! Ich habe über Shiply einen Transport beauftragt – die Vermittlung war einfach und schnell, der Ablauf mit dem Anbieter funktionierte. Allerdings: Die AGB sind klar verbraucherunfreundlich. Bei Stornierung gibt es kein Geld zurück, nur eine zeitlich befristete Gutschrift. Die Erfolgsgebühr fällt auch dann an, wenn der Transport gar nicht stattfindet – unverständlich. Shiply verweist bei Problemen auf die Nutzer, übernimmt keine Verantwortung für die Anbieter. Mein persönlicher Kritikpunkt: Die Zahlung per Überweisung dauerte mehrere Tage – in Zeiten von Echtzeitüberweisung nicht mehr zeitgemäß. 👉 Verbesserungsvorschlag an den Betreiber: Transparente Rückerstattungsregelung bei stornierten Aufträgen, Erfolgsgebühr erst bei tatsächlicher Leistung und Einführung moderner Zahlungsmethoden (z. B. Sofortüberweisung oder PayPal). Dann gäbe es von mir auch 5 Sterne. Fazit: Wer Shiply nutzt, sollte die Bedingungen genau lesen. Die Plattform funktioniert, aber nicht im Sinne des Kunden – noch nicht.”

Helpful Report

Posted 1 year ago

“Wanted to ship a custom birdhouse to Germany as a gift. Shiply provided a great rate and the communication start to finish was outstanding! Package arrived in great shape, on time. Shiply is easy to use and I highly recommend them.”

Helpful Report

Posted 1 year ago

“Alles bestens ! Danke”

Helpful Report

Posted 1 year ago

“Excellent service. The first time I have ever used a transport service and I was nervous about what to expect. Rob was professional, is clearly experienced and immediately put me at ease. Good communication. Would genuinely recommend”

Helpful Report

Posted 1 year ago

“Bin sehr zufrieden mit dem Transport von meinem VW Golf. Schnelle Abwicklung und pünktliche Lieferung. Ohne Schäden. Professionelle Arbeit. Super! Vielen Dank!”

Helpful Report

Posted 1 year ago

“Sehr übersichtlich und einfach. Werde ich wieder nutzen.”

Helpful Report

Posted 1 year ago

“overwhelmed by the number of emails asking same questions.”

Helpful Report

Posted 1 year ago

“Ha ido bien”

Helpful Report

Posted 1 year ago

“Very practical”

Helpful Report

Posted 1 year ago

“Very Goood!”

Helpful Report

Posted 1 year ago

“I have asked to be removed from their program... The cost of shipping was much too high. I denied their offer and terminated my free introductory subscription... they wanted me to pay 20 dollars to cancel my 'FREE ' Subscription. The people I talked to were very helpful but thier prices were very high and they want to charge you to leave.... I don't think so. I would use another shipping company, in fact I did and they were substantially less.”

Helpful Report

Posted 1 year ago

Hi Dave, Thank you for your feedback, and I’m sorry to hear about the confusion. Just to clarify, Shiply does not offer any type of subscription service. If there were any terms or charges related to a subscription, these would have been set directly by the transport provider you were in contact with. We recommend discussing those details with them directly. If you need further help or clarification, feel free to email us at support@shiply.com. Kind Regards, Megan

Posted 1 year ago

“Très pratique !”

Helpful Report

Posted 1 year ago

“das Portal toll für schnelle Hilfe”

Helpful Report

Posted 1 year ago

“Würde wieder über Shiply buchen”

Helpful Report

Posted 1 year ago

Shiply is rated 4.5 based on 43,772 reviews