Shiply Reviews

Name: Shiply
Address: Shiply,Floor 3, 207 Regent Street, London
Rating: 4.54

4.5 Rating 41,415 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 41,415 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

020 3137 2454

Email:

support@shiply.com

Location:

Shiply,Floor 3, 207 Regent Street
London
W1B 3HH

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302

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Muy útil. Gracias”

Helpful Report

Posted 1 week ago

“All was good. To transport a bike from Germany to Austria take a little bit time. But at the end it was all good!”

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Posted 1 week ago

“Transport von Norddeutschlad nach Süddeutschland. Es handelte sich um eine Heckklappe. Gerne wieder”

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Posted 1 week ago

“Twice used Shiply, twice received furniture damaged by careless couriers and terrible customer service from the courier, non-existent customer service from Shiply”

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Posted 1 week ago

Hi Ruth, I'm sorry to hear you had a bad experience on Shiply. That is not the level of service we like to see on the platform. If you are disappointed with your transport provider, please leave a review for them on their Shiply profile so that other users can be more aware of your experience with them. If you need help with other issues, please get in touch with our friendly support team at support@shiply.com. Kind Regards, Anne

Posted 1 week ago

“Absolutely fantastic service! I honestly can’t recommend enough! Having someone come to your house and then taking your possessions to a new location can be daunting. I can tell you now this was the best experience I’ve had, courteous, honest and efficient! Thank you 🙏🏼”

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Posted 1 week ago

“Very good delivery on time and the driver always update me about time and delivery slot it was a successful delivery .I wiil use on the future's. Thanks”

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Posted 1 week ago

“I would make use of again”

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Posted 1 week ago

“Guten Preis”

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Posted 1 week ago

“Would use the service again. Cats got there safe!”

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Posted 1 week ago

“Top service”

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Posted 1 week ago

“The price very competitively. Great communication, quick delivery. I was very happy with their service quality and efficiency.”

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Posted 1 week ago

“Bien vu ça c’est bien passé”

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Posted 1 week ago

“It's a very good idea to have a possibility like this for a transport of large things like my matress from Switzerland to Northern Germany!”

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Posted 1 week ago

“Great service, made everything very clear and straightforward. All info was sent upfront and lots of communication meant no mishaps and everything arrived in perfect condition. Couldn’t fault at all!!”

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Posted 1 week ago

“sehr positive erste Erfahrung mit shiply”

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Posted 1 week ago

“Scam company, they give me a quote for delivering one item and after I accept the quote and paid the deposit they tell me that they can’t deliver it. Never use their service. I wouldn’t recommend it, save yourself the stress and fine a proper delivery company. Very disappointed!”

Helpful Report

Posted 1 week ago

Hi, I'm sorry to hear you had a bad experience on Shiply. That is not the level of service we like to see on the platform. If you are disappointed with your transport provider, please leave a review for them on their Shiply profile so that other users can be more aware of your experience with them. If you need help with other issues, please get in touch with our friendly support team at support@shiply.com. Kind Regards, John

Posted 1 week ago

“It's easy way to get Quotes. Super fast and easy to connect them.”

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Posted 1 week ago

“Great service, really easy to use. Will definitely use again. I bought a piece of furniture off eBay, I put details of pick up and drop off address on Shipley, had several quotes straight away. They accommodated my dates too. Fab!”

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Posted 1 week ago

“Was able to get a fair rate and timely shipping.”

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Posted 1 week ago

“Was able to get my product shipped in a timely manner and at a fair rate. Was very statified with my experience overall.”

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Posted 1 week ago

Shiply is rated 4.5 based on 41,415 reviews