Shiply Reviews

Name: Shiply
Address: Shiply, Floor 3, 207 Regent Street, London, London Borough of Camden
Rating: 4.53

4.5 Rating 44,314 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 44,314 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Shiply 5 star review on 19th August 2026

399

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Überweisungen mit Klarna dauern bis zu 8 Tagen!!! In der Zeit kann man nicht mit dem Transporteur kommunizieren! Das nervt!”

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Posted 10 months ago

“Site à recommander pour le transfert de marchandises, tout est très bien organisé. Merci !”

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Posted 10 months ago

“Never used this kind of service before but my driver (OnlyMotorcycles24 (589)) went above and beyond to get my item to me ,there was quite a big issue not to do with my driver but my seller but he sorted it all for me and I really appreciated that , fab service and pricing amazing . Thank you so much ,will definitely use again .”

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Posted 10 months ago

“Okjdjdjdkzkxicjd”

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Posted 10 months ago

“I highly recommend this shipper! Excellent communication and customer service. They picked up the car within their given window. Their estimated delivery was 2 days I got my car in 1. If you’ve never used shiply and nervous about picking the right shipper, look no further, cargo management is who you should put your trust in!! We will definitely use them next time we ever need a car shipped!!”

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Posted 10 months ago

“I highly recommend this service. The process was simple and they did exactly what they promised. On time pick up and delivery. The tractor arrived in the same condition as when loaded. Great driver.”

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Posted 10 months ago

“Absolutely perfect service, fast friendly and very informative. Really helpful for me being new to this. Would definitely used them again.”

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Posted 10 months ago

“Excellent service. Thank you.”

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Posted 10 months ago

“RAS Parfait !”

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Posted 10 months ago

“great service will use again 5 star”

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Posted 10 months ago

“Very bad service, after agreed the deal and paid then the driver started make story that’s too busy then will be delivered within 14 days but I told him that was urgent and I need it next day then I tried to be patient and kind and asked him to do it ASAP then he started another story about the parcel weight and wanted to make deal outside Shiply deal to get more money or I have to wait 2-3 week to do the job then I asked if I reject that can he give me the money back but he just said to ask Shipley company for that then left, So avoid to deal with this driver and be careful as he not trusted and just time waster”

Helpful Report

Posted 10 months ago

Hi, I'm sorry to hear you had a bad experience on Shiply. That is not the level of service we like to see on the platform. If you are disappointed with your transport provider, please leave a review for them on their Shiply profile so that other users can be more aware of your experience with them. If you'd like to cancel the transaction instead, please email us at support@shiply.com, and we can assist you further. Depending on your preference, we can relist the items for you or process a refund for the incomplete transaction. Our goal is to ensure that our customers have a smooth and satisfactory experience, and we apologise for any inconvenience. Kind Regards, Anne

Posted 10 months ago

“Unflexibel beim Abholtermin. Abholung nur an dem von Shiply vorgegebenem Tag möglich. Ein Termin, den der Kunde wünscht, ist nicht möglich. Äußerst kundenunfreundlich. Unfreundliche Kommen.”

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Posted 10 months ago

“Très bonne plateforme”

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Posted 10 months ago

“Shiply does provide a valuable service in connecting independent shippers with customers but I find the website crude and some of the policies less transparent than they should be. I have had 2 good experiences that I mostly credit to the drivers. On their side, Shiply could up their game.”

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Posted 10 months ago

Hi, Thanks for sharing your thoughts. I'm glad to hear you’ve had a couple of good experiences with your drivers, though we’re sorry to learn that parts of the website and our policies felt unclear or outdated. We appreciate your feedback and understand how transparency and ease of use make a big difference when arranging transport. If anything seems unclear, please see our Terms & Conditions and Policies at www.shiply.com/terms. If you have any specific suggestions or need help with your account, please feel free to email us at support@shiply.com. We’d be happy to hear from you. Kind Regards, John

Posted 10 months ago

“War wunderbar lg Sven”

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Posted 10 months ago

“Todo perfecto”

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Posted 10 months ago

“Easy process, headache free. Just needs a little bit of work on communication!”

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Posted 10 months ago

“Gracias, vuestra ayuda para mi ha sido muy importante.”

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Posted 10 months ago

“Great service. Never used a courier before and wanted to send an old arm chair of my great granny’s from Aberdeen to London and i got given a very reasonable quote that was easy to accept and pay. I went with good_fellas and they communicated with me throughout the whole service. There was a slight delay with delivery (due to van issues) but I was updated throughout and all my questions were answered quickly and fully. Chair arrived in perfect condition.”

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Posted 11 months ago

“Zero notifications prior to arrival, would not support customer who entered agreement with a mover that would not deliver upstairs because they were paid too little despite the $1200 short and minimal piece move.”

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Posted 11 months ago

Posted 10 months ago

Shiply is rated 4.5 based on 44,314 reviews