Sharps Bedrooms Reviews

Name: Sharps Bedrooms
Rating: 3.95

4.0 Rating 2,893 Reviews

75 %

of reviewers recommend Sharps Bedrooms

Company Reviews

Metrics

Info

4.0

Based on 2,893 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	3.2 out of 5

Visit Website

Phone:

0800 789 789

Email:

camberley.directsales@sharps.co.uk

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Sharps Bedrooms 5 star review on 11th July 2023

"Linda"

"Beccy Barker- Smith"

Sharps Bedrooms 5 star review on 18th December 2019

Margaret Marshall

Sharps Bedrooms 5 star review on 13th January 2019

Carey

Sharps Bedrooms 5 star review on 20th November 2018

C Johnston

Anonymous

Anonymous // 01/01/2019

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“Excellent service from initial visit to showroom, in-home quote, placing order and delivery/fitting. A couple of (very) minor niggles that have prevented me rating as 'Very Good' - one being that we were told Sharps would contact us to remove the rubbish: they didn't. Overall, delighted with product and would definitely use again & recommend”

Helpful Report

Posted 10 years ago

“We arranged 3 bedrooms to be fitted mid august.. we were told all will start off at the start of sept.. which then got 3 weeks delayed due to surveyors fault. On delivery; only 2nd and 3rd room was delivered and no one knew where the 1st bedroom got lost. We are still chasing them for it. A very inefficient and unorganised company I must say. Considering they are very expensive I thought they would deliver top quality job unfortunately that is not the case. If you ring their office..no one has a clue of whats going on and they just pass you from one person to the next. I would say very very poor service and I would never go with them ever again.”

Helpful Report

Posted 10 years ago

“Fitter was excellent. Sharps' products are good, however there are a couple of main drawbacks. 1) Expensive 2) Innovative yet relatively simple ideas for creating more space / utilising more space in the wardrobes was not particularly conveyed to us at the design faze e.g. A tie rack would have been so simple to have installed and would have been a useful feature etc.”

Helpful Report

Posted 10 years ago

“Prompt and efficient. Delivered a great result and left everything clean and tidy. I am very pleased with the result”

Helpful Report

Posted 10 years ago

“Wanted to thank you for making our bedroom an amazing place to be. From start to finish the service has been seamless. Everything was very thoroughly designed, everything arrived exactly when it was supposed to (with the loveliest delivery drivers!) and was installed by 2 extremely hardworking and nice guys. Delighted - it is perfect and we love it. Well worth the money and will hopefully last 20 years! Thank you very much Craig and Alison MacMillan”

Helpful Report

Posted 10 years ago

“Very pleased with wardrobe and fitting. Only down side was we had to dispose of the rubbish afterwards (which we were not aware of beforehand), not a problem but would have been nice to have known this first. Fitter was excellent and left the room very tidy (rubbish left outside). Unfortunately there was a mix up in the final paperwork as we were left with the wrong customer papers and paid the balance on their account (only different by £1.30). We were then continuously chased for payment of our outstanding account which had been allocated against the other customer. All sorted eventually with no problems (we didn't have to pay the extra £1.30!!!)”

Helpful Report

Posted 10 years ago

“Ordering process and fitting on time and efficient. Fitted wardrobes attractive and function well.”

Helpful Report

Posted 10 years ago

“This is the 2nd wardrobe we have had fitted by Sharps, the first we were very pleased with the second we wished we never had. The installation Manager came out to inspect the second wardrobe, the filling was entirely different to first. We were told that the second one was the correct way of building and the first one was not. We only had second one build as we were so please with the first, if it had been the other way round we would have NEVER had the second one. The 2nd fitter complained that the room was too small for him to work in (it is exactly the same as the first room and that fitter did not have a problem), he left makes on newly plastered and painted walls and ceilings. So as you can see we are not very pleased at all.”

Helpful Report

Posted 10 years ago

“My wife and I ordered several units for a bedroom and one unit for another. There were 20 problems in total, including design errors, incorrect deliveries, changed installation dates and late reimbursement of money. I even had to find and pay for an electrician to correct a design problem that they failed to identify, then they lied to me about when my money would be reimbursed. The fitters don't have trade licenses and home owners have to dispose of rubbish themselves. This was a stressful experience from start to finish, and I will never deal with this company again.”

Helpful Report

Posted 10 years ago

“We were forced into meeting with a Sharps salesman by Homebase. He was an hour late for an appointment. We were given discount vouchers of 50% another 20% and then 5% if we signed up at appointment. Salesman was unable to provide a price at meeting but agreed to honour full discount. He advised us to keep things simple and likened Sharps furniture to European Cars (i.e. The more add on the more expensive they get). We wanted 2 x floor to ceiling, in-built wardrobes with sliding doors approx. 1.60 metre wide. The all in cost was £9500 but with discounts £5300. This is more than we paid for our kitchen. Which we encountered a similar problem with another 'rogue' company, Magnet, who were able to discount £28,000 off the first quote of£36,00!! We were told it was negotiable but probably not to a level we would be happy with. Something needs to be done about this type of company as in my eyes they are just as bad as cowboy builders. In the end, we got a local company in and they were able to do exactly what we wanted for £1,500. Don't use companies like Sharps or Magnet. Their prices are inflated so that the shareholders and salesman benefit from receiving large commissions. They also take advantage of unsuspecting and/or vulnerable customers. I'm in process of reporting our experiences to national press and relevant Watchdogs.”

Helpful Report

Posted 10 years ago

“The design and quality of my wardrobe when it was fitted was everything I was hoping for. It was completed in the time they said and the fitter was very good and professional at what he was doing”

Helpful Report

Posted 10 years ago

“I have used Sharps to design and install fitted wardrobes twice. The quality of construction and installation was highly satisfactory and the fitter worked efficiently and completed the job in the two days estimated. A professional job overall.”

Helpful Report

Posted 10 years ago

“Further to my 2 previous reviews, I have now emailed and rang 9 times and I still have the rubbish outside my door, 4 weeks after fitting. NEVER USE this company..... the customer service is dreadful, once they have your money they don't care, as for the designer..... he never returns the calls either. Lesson learnt too late!”

Helpful Report

Posted 10 years ago

“The bedroom was fitted as part of a rebuild. after much toing and froing they finally agreed to install it when it was required. Unfortunately I was not at the house when it was fitted as the builders were still on site. When I called in the day after it was finished the cupboards had not been fitted to the exact drawing but it was not that far out. I was not pleased with either the salesman o the "surveyor". Neither seemed to be sure of what they were doing.”

Helpful Report

Posted 10 years ago

“Excellent service from very professional people. The gentleman who fitted the units was so good and did not spend a minute wasting time. We are extremely pleased with the finished product. it looks amazing.”

Helpful Report

Posted 10 years ago

“I decided to give sharps a try despite them not having exactly what I wanted, but then none of the wardrobe companies do! The salesman/designer was very polite and informative. However my expectation was not met. I thought by having somebody round to give a quote, I would get just that. But in order to take advantage of all of the discounts I had to sign up there and then without any drawings. When I explained that I needed time to think and see the other quotes, he accepted my decision and left. He left me a card, but no written quote, so I have no way of comparing this with others. I have since tried to retreive this quote by phoning and emailing, but still have nothing a month later! This has made me sure that I would not use this company. He spent almost 2 hours in my house and I have nothing. They also passed my details on to Thomas Sanderson, who started phoning me!”

Helpful Report

Posted 10 years ago

“over priced, bad service. Cancelled last minute after promising to deliver by a certain date and were un able to find a replacement to get the installation completed by the promised date.”

Helpful Report

Posted 10 years ago

“We purchased wardrobed and bedside tables four years ago and they did a really good installation job. These came with a 10 year warranty. The bedside units 2 years ago became defective and the vaneer started to lift away on both units. We callled Sharps who said they would replace the tops to the units. A fitter did come after some time who reported to have replaced the tops but he hadn't, all they had done was to put some new vaneer on which was a different colour and grain pattern. I raised this with Sharps who denied this and after numerous calls closed down the comlpaint and sent us a letter stating this. 3 months ago the vaneer has started to peel again! we have called 6 times and had three appointments missed by the fitter. Last week he called to say he was coming and had the tops arrived, we said no they send them to you to bring as they advised. He said no they are sending the directly to you. So hence we are still waiting. A week later after further calls we have had no one return our call. The after service is shocking and an utter dissapointment. Mrs Laking”

Helpful Report

Posted 10 years ago

“I had Sharps fit out two bedrooms and was pleased with their work so that I picked them again when I needed a third bedroom fitted. Enough said.”

Helpful Report

Posted 10 years ago

“I had Sharps to fit out two bedrooms. I was pleased with their work and a year later I again chose them to fit out a third bedroom. Enough said. Frances Plant”

Helpful Report

Posted 10 years ago

Sharps Bedrooms is rated 4.0 based on 2,893 reviews