Name: Sharps Bedrooms
Rating: 3.95

“Brilliant service and fitting dates a lot quicker than anticipated. No mess either. Would definately recommend.”

Posted 10 years ago

“The salesman was very helpful and professional, The installer knew his job and we were very pleased with the quality and look of the completed work”

Helpful Report

Posted 10 years ago

“The salesman was very helpful and professional, The installer knew his job and we were very pleased with the quality and look of the completed work”

Helpful Report

Posted 10 years ago

“The salesman was very helpful and professional, The installer knew his job and we were very pleased with the quality and look of the completed work”

Helpful Report

Posted 10 years ago

“My earlier review about not receiving vouchers after writing my review has been rectified. E Makin”

Helpful Report

Posted 10 years ago

“We have just had wardrobes fitted into both our bedrooms and I really cannot relate to all the bad reviews! We moved into this property on July 24th and arranged for the designer to come on the 27th. He spent over 3 hours designing our bedrooms to suit. The surveyor came out 2 weeks later and the delivery was planned on that day for August 24th. Work started the following day and was completed by 6pm on the 26th to our satisfaction. I think a lot of people don't read the given information. It clearly states that old wardrobes should be removed and any decorating of the walls undertaken prior to fitting. Apart from a couple of spare shelves and a few bits of panelling all the rubbish was taken the day the fitter completed. Maybe we were at an advantage as we have used the company before and I do think the product is probably not as good quality as it was then, but I would certainly recommend them. In fact the designer is back next week as I forgot drawer units for the guest room!”

Helpful Report

Posted 10 years ago

“We have just had wardrobes fitted into both our bedrooms and I really cannot relate to all the bad reviews! We moved into this property on July 24th and arranged for the designer to come on the 27th. He spent over 3 hours designing our bedrooms to suit. The surveyor came out 2 weeks later and the delivery was planned on that day for August 24th. Work started the following day and was completed by 6pm on the 26th to our satisfaction. I think a lot of people don't read the given information. It clearly states that old wardrobes should be removed and any decorating of the walls undertaken prior to fitting. Apart from a couple of spare shelves and a few bits of panelling all the rubbish was taken the day the fitter completed. Maybe we were at an advantage as we have used the company before and I do think the product is probably not as good quality as it was then, but I would certainly recommend them. In fact the designer is back next week as I forgot drawer units for the guest room!”

Helpful Report

Posted 10 years ago

“Further to my previous slating review, I went ahead with sharps after a discounted price. To be fair the fitter whom is self employed was excellent, the designer also good as were the delivery team..... though they did cause serious damage! I like other customers are still waiting on the remnants being picked up. its now day 8 and still no communication form sharps. It seems to be very hit and miss with this company but don't believe what they tell you, nothing is cut to measure its all done in your house, dust, mess and noise....constant.”

Helpful Report

Posted 10 years ago

“Everybody needs to know that there still exists a company that keeps its word, arrives on time and delivers its promises. Each stage of the plan from catalogue visual to fitted item was conducted with professionalism, mainly due to the experienced staff. Sharps employees are Adults who know their job! They all have good communication skills which goes far to allay the anxieties of a nervous customer letting a company take over their home. Many of us have had previous experience of poor workmanship. The installation was solid with a neat finish exactly to the plan, and no mess left behind. Have I been dreaming?”

Helpful Report

Posted 10 years ago

“We needed to update our spare bedroom and wanted a simple fitted wardrobe with sliding doors. Initially I had planned to do the work myself but Sharps had a sale and we asked for a salesman to call to see what they could offer. Essentially he asked "how much are you prepared to spend" so I gave him a figure and he came up with an acceptable design. Some time later the surveyor came to detail the design with full dimensions and then the parts were delivered by a couple of very careful delivery chaps. In the meantime I had removed the existing built-in and other furniture to leave a bare bedroom and had decorated the wall and ceiling that would become the back and roof of the wardrobe. Not long afterwards the young contract fitter came to build the wardrobes. He was friendly and talkative and did an excellent job of building the bespoke wardrobes, a far better job than I would have done and in a fraction (2 days) of the time I would have taken. The overall result is excellent with the only disappointment being that the access to the top storage shelves is slightly smaller than we had expected. All in all it had been a fairly painless experience and the end result very acceptable. All the Sharps and related personnel were great. The expenditure was more than I would have spent for a DIY job but I was saved so much effort and frustration it was well worth it.”

Helpful Report

Posted 10 years ago

“Excellent from start to finish. I was extremely pleased with the ability of the sales person to understand my concept and build on it into a detailed plan. The quality of the materials and workmanship were also really excellent. I am really thrilled with the finished product, turning a room into a fantastic bedroom with so much usable storage. I would highly recommend Sharps Bedrooms.”

Helpful Report

Posted 10 years ago

“Showroom staff very efficient and friendly, booking for home visit made but had to be changed a short notice due to illness which wasn't an issue. Salesman visited as re-planned, followed by a surveyor to take final measurements and fitting booked. Fitter arrived as planned, my only comment was how long it took to fit. Total of three days to fit two wardrobes and a chest of drawers which I thought was a long time, my son recently had a full bedroom fitted by Hammonds who took just one day to complete. This meant I couldn't go out for thee days as I live on my own. A little inconvenient but when complete it was to a high standard. Overall very pleased with Sharps.”

Helpful Report

Posted 10 years ago

“The Sharps staff were excellent, as was the saleslady who came out to us for initial engagement. The surveyor came out on time measured up & explained clearly how things would proceed from that point. The delivery men were extremely quick, efficient and professional, the wardrobe fitter came early in the morning as planned & worked very hard throughout the whole day to complete the work, all staff we have spoken to either on the phone or face to face have been extremely helpful & friendly. We are very pleased with the high quality of the wardrobe & is a definite enhancement to the bedroom.”

Helpful Report

Posted 10 years ago

“Showroom staff were very helpful, as was the salesman who came out to do initial measuring. The surveyor who did later measuring was also very helpful and friendly. The delivery men were extremely careful and professional, and the fitter worked very hard throughout the whole day to complete the work, and was also courteous and friendly. When we dealt with phone staff they were clear to understand and helpful and returned calls when promised. We are very pleased with the wardrobe now it is completed. The only criticism we would have is that the time schedule of the delivery and fitting were not explained to us at the time of ordering, indeed we felt we had been misled to expect the delivery and fitting to be close together. It was a shock to be initially told that there could be a 10 day gap between delivery and fitting as we live in a small house with only 1 bedroom and it was difficult ot accommodate rearranged furniture. However phone staff were sympathetic and arranged it so that we did only have a 5 day gap between delivery and fitting. Had this been explained to us at the time of ordering we would not have felt that we had been misled and would have been prepared for the time gap. We initially considered cancelling because of this problem but are glad now that we did not. Carol Walker”

Helpful Report

Posted 10 years ago

“Complete lack of customer service and care. Rudeness and putting Sharps needs before the customers. The service does not in any way reflect the promises. We started our journey in June and we are still not complete by the end of August. That is just for one bedroom/office and we have decided not to have the other bedroom done. They even had the temerity to send a letter as though we are debtors demanding the final payment before completion of the job to our satisfaction. In essence it can never be right as they got the measurements wrong and we now have to take great care in opening and closing the bedroom door in order to avoid scratching the side of the cupboard. Wish we had gone elsewhere. We have experienced loss of earnings and unnecessary stress due to Sharps and would advise anyone not to touch them with a barge pole. We have considered taking legal action but can only imagine that such an organisation usses high level legal advisors who can get them out of messy situations, so we would be throwing good money after bad.”

Helpful Report

Posted 10 years ago

“Very disappointed with a number of aspects of this company. I initially approached them as I liked their sliderobes and had limited space for conventional doors. I was also led to believe their furniture was bespoke. Well I couldn't have the sliding doors it seemed, as apparently they needed an extra 3" depth of cupboard, and the only 'bespoke' element seems to relate to fitting cupboards under a sloping ceiling. The quality of the carcasses is not great and seems no better than the very basic cut price range we fitted 30 yrs ago and were replacing. We were dismayed to discover that we were expected to do all the preparatory work ourselves of removing the old wardrobes. But our biggest shock came when the fitter announced the job was complete - we couldn't believe it when we saw that the wardrobes were fitted against raw plaster walls, the rails screwed directly into plasterwork at one end, with an area of brick and rubble where 30yrs ago skirting board had been removed. There were NO INTERIORS to the cupboard units! I was furious but as we were due to receive house guests within 72hrs and I had to have the contents of the cupboards back in situ promptly, we spent the whole of the next day poly filling and wallpapering the inside, a fiddly job because of the many shelf divisions. Why had the designer not highlighted this? In retrospect I recalled he had run through a check list which included 'backs' and 'sides' which I had visualised as external aspects of the furniture, and had in my mind's eye the wardrobe so nicely displayed in the showroom which incorporated a fully lined interior - and which our very basic pre-existing wardrobes had. Doesn't every wardrobe? I ordered wardrobes, not cupboards. So thanks, Sharps, for the set of doors and shelves you sold us, the work you left us with, the stress, and the massive disappointment. All for the bargain price of under £5000.”

Helpful Report

Posted 10 years ago

“Awful company, awful service. I had 2 appointments booked and they never showed up. I tried to call customer service, but was just told how sorry they were, with no real solution offered. The designer I was booked with might be still lost in traffic, but they don't seem to care at all. Don't waste your time with them!”

Helpful Report

Posted 10 years ago

“I needed storage quickly but didn't want wardrobes that would date or fall apart. We were guided through the process at each stage by the Sharps employees so we made the right decision on an expensive commitment. The result looks contemporary yet classic and I was able to choose all the detail I wanted to keep my fitted wardrobes within my personal style. My only criticism would be that the staff in the showroom are unable to help with any information prior to meeting with Sharps designer. As I am quite a risk adverse purchaser, this nearly put me off as I wanted to have a better idea of prices before I committed to having someone come to my home.”

Helpful Report

Posted 10 years ago

“Day one no fitter arrived was told he had to go back on a job that needed finishing, then was informed by the fitter when I arrived home that he had arrived after 12 midday as he was sent to the wrong address, over 60 miles away, so why was I not told that in the first place. Fitter asked if he could work later to catch up but did not expect him to be there until 2230 hours. Fitter then said he would be back the next day to complete the install. Not sure what time he started as I had to go to work. Arrived home to find the install did not appear to be that far advanced. Fitter said that he would work to finish the job, he left my house at 2300 hours, not impressed, had I stooped him I would have been subject to another day of disruption. The was told that I was responsible for the unused material disposal, where is that stated in the information? To top it all the the hanging rails are in the wrong position, not central so when I hang clothes in the wardrobes the doors do not fully close. For the money spent crap service.”

Helpful Report

Posted 10 years ago

“I agree entirely with the previous reviewer, especially on the point of demanding immediate payment on completion. Once Sharps have your money they lose all interest in you. The assurances initially received regarding collection of the rubbish never came to fruition, customer services (they need to change that description!) simply did not want to know - i have just paid a further sum to have everything collected. My wife and i will also not, (my original review is now entirely withdrawn), be recommending Sharps to anybody else.”

Helpful Report

Posted 11 years ago

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 90%
Customer Service
Communication Channels	Telephone, Email

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