Sharps Bedrooms Reviews

Name: Sharps Bedrooms
Rating: 3.96

4.0 Rating 2,880 Reviews

75 %

of reviewers recommend Sharps Bedrooms

Company Reviews

Metrics

Info

4.0

Based on 2,880 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	3.3 out of 5

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Phone:

0800 789 789

Email:

camberley.directsales@sharps.co.uk

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Sharps Bedrooms 5 star review on 11th July 2023

"Linda"

"Beccy Barker- Smith"

Sharps Bedrooms 5 star review on 18th December 2019

Margaret Marshall

Sharps Bedrooms 5 star review on 13th January 2019

Carey

Sharps Bedrooms 5 star review on 20th November 2018

C Johnston

Anonymous

Anonymous // 01/01/2019

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“Excellent work. Good value and good workmanship”

Helpful Report

Posted 9 years ago

“Love my wardrobes. Good quality, only problem I had was the time from delivery to installing was too long.”

Helpful Report

Posted 9 years ago

“I have to say that the service i received from Sharps was excellent, from initial design, through to the Survey, the delivery and the fitting. The Fitter was a Gentleman called Bill who told me he has worked for Sharps for some 25 years and the standard of his work (1st class), certainly bears that out. He was careful to hoover the floor when he finished, cleared out all the offcuts and left our Home clean and tidy. Whilst others have had bad experiences i have to say that My Wife and i are absolutely delighted and we will recommend the Company if the opportunity presents itself.”

Helpful Report

Posted 9 years ago

“After a disastrous 5 weeks with Hammonds I went to sharps.....Why oh why did I bother. Very nice designer, very nice surveyor. Paid the deposit, phoned me Last Friday , all done, we will deliver a week Monday and start fitting Tuesday. Received a call today......sorry we don't do the wardrobes you picked, can you change to a different style! Asked why only now being told when apparently they are ready for delivery.......they lied! Asked for full refund, then informed if I was cancelling them it would cost me! Let them try....they cannot deliver my order, they cancelled not me but I am glad I did! Very unprofessional.”

Helpful Report

Posted 9 years ago

“I made an appointment with Sharps earlier this year. The designer that came around was with me for 2 1/2 hours during which time he told me all about his other companies (including legal and carpentry), talked to me about my plans if I died, and tried to get me to change my gas and electric to the company he was a sales rep for. I complained and got another designer around who was much better - or so I thought. The surveyor came around and told me that the designs that had been drawn were not feasible. The wardrobes designed would not fit in the allocated space, the drawers inside the wardrobe wouldn't even be able to open and I would have to have another designer around. I contacted Stuart Smith, South & West Regional Sales Manager, and Peter Welsh, Operations Director, and whilst both were initially helpful, they stopped responding to my emails and so the matter is still open. I took my business to Betta Living who were professional throughout and for a much better price. Please don't think I am a bitter reviewer - I am just providing an honest opinion of what turned out to be a shambolic experience from start to finish.”

Helpful Report

Posted 9 years ago

“Having read some of the reviews on here I wondered if I was dealing with the same company! I had excellent service from the showroom to the fitter! If you wait until Sharps have a sale, the furniture is good value for money. I had a minor hiccup with the fitting dates as I was on a tight schedule but this was quickly sorted out in my favour. I received a phone call at 8.15 on the morning of the fitting to check that the fitter had arrived & he worked solidly until the evening. He had been allocated 3 days to fit the bedroom but finished it in 1 day. The furniture looks lovely & I would recommend Sharps, especially when they have a sale on!”

Helpful Report

Posted 9 years ago

“We were pleased with the service and product from Sharps. Everything arrived on time and the fitter did a good job and left everything clean. My only complaint is that the excess material (of which there was a lot) was left outside and not taken away, so I had to clear it myself. One door needed adjusting after a few weeks and although it was a little fiddly I managed to do it and it has stayed OK ever since.”

Helpful Report

Posted 9 years ago

“We had excellent service from start to finish, and the end result is wonderful. We would not hesitate to recommend Sharps.”

Helpful Report

Posted 9 years ago

“NEVER NEVER AGAIN !!! After 3 months of total disruption the bedroom was finally fitted. The dressing table inset draw was not delivered, had to phone and request it, 10 days later I am still waiting for the rubbish and excess wood to be removed from the front of my house and then lo and behold this morning the panel on the headboard fell right off !!!!! Very unhappy - Cobham.”

Helpful Report

Posted 9 years ago

“Very good quality, the carpenter was very professional. The fitting date was postponed and this was the only disappointment we had.”

Helpful Report

Posted 9 years ago

“A frustrating & disappointing experience. The designer & surveyor were professional & gave a great sales pitch! After this everything went downhill. Telephone service was horrendous..... rude & unhelpful staff. Was made to feel a hindrance! The date for fitting wardrobe got changed 3 times which I meant I used up annual leave unnecessarily. Wardrobes poorly fitted - had to have fitter return to correct issues which meant another day of staying in waiting! Was told excess wood & waste would be collected so was left outside front of house - I phoned 3 times to chase this & still no collection. Sick to death of looking at it so ended up clearing all myself! Have also been over charged & still awaiting a refund 2wks later. Would absolutely not recommend or use Sharps again.”

Helpful Report

Posted 9 years ago

“Extremely good service from start to finish. The fitter was excellent.”

Helpful Report

Posted 9 years ago

“From the first phone call, to waving goodbye to the fitter, nothing but excellent service! Am delighted with my bedroom - not cheap but given the shape of my room worth every penny. Alison Attenborough”

Helpful Report

Posted 9 years ago

“Had sharps to do two bedrooms having previously used them. Not the cheapest but you cant fault the fantastic storage systems they offer - from pull out shoe rails to luxury draws. The fitter was great for our master bedroom, very quick, arrived first thing in the morning and even hoovered up the wood shavings. The shaker style doors look great in our modern home. Would definitely recommend if you have the budget.”

Helpful Report

Posted 9 years ago

“If you want your blood pressure to go through the roof then order a Wardrobe from Sharps! I have spent £2,295.00 on the 29th May 2015. For this investment, I have experienced: One failed delivery date, Three failed fitting appointments, Four scheduled days off work Two bedrooms out of action for four weeks I have missed an important family event, been unable to accommodate my friends during a summer period or have both of my sons return home for a break. However, what I do have to date, is a pile of chipboard on my bedroom floor that is currently next to useless! Am I upset? You bet! I have previously complained, once by phone and once in the showroom. I have requested they collect their delivery and refund my money. No joy there either. It appears to me that Sharps are in the business of Design and Delivery only. The fitting part is probably put out to contract where they have little or no control. Particularly when managing contingency to cover sickness or over-run in scheduling. They have taken my money so I guess they have met their objective. The first two appointments (Design & survey) were very professional. Managing customer expectation there after has been appalling. As for the quality of installation, I remain optimistic. I have had Sharps Wardrobes in a previous home (some 16-17 years ago) and they were excellent. However, in todays modern age a customer service experience of this nature is unacceptable. On completion of my wardrobes, I will once again, comment on Sharps Bedrooms. - Hopefully, more favourably this time. The fitters are due to call tomorrow (the fourth appointment) between 08:00 and 09:00. Watch this space!”

Helpful Report

Posted 9 years ago

“Good experiance. Salesperson gave good advice. The fitter was a nice guy Please with the warderobes”

Helpful Report

Posted 9 years ago

“Really imprest with the wardrobes finishes off the bedrooms really well. I would recommend anyone to use sharps.”

Helpful Report

Posted 9 years ago

“Extremely stressful experience Still waiting for the fitter, he was scheduled for Monday 20 /07 then they moved to Monday 27 , then moved again to Saturday 1/08... Today, Wednesday 29 they changed again to Monday 3rd ...... Are they playing with us??? They quickly taken the money and then they cannot keep their part!!! It's 2 weeks now that me and my daughter are sleeping in the living room, because both our rooms are been empty for make them ready for the delivery . This is absurd we are camping in our house, I aspect more from a big company like Sharps, but this is my last time I'll be using this company. The point is that they don't communicate with their customers either, we have to call them to know what's happening !!!! For me I call them from now on LIARS AND THIEVES !!!!! People be aware of them, don't be fooled by their promises, they won't keep them and you risk a big disappointment .”

Helpful Report

Posted 9 years ago

“Wardrobes fitted by Sharps to our spare bedroom they took 19days from first ordering to completion in the month of July 2015 that's some good service . The 2 young guys who delivered the materials were extremely careful and considerate of our home with the delivery . The fitter arrived 2 days after this at 8.30 am and set about his tasks without any delay .it took 2 days to complete but beside the cutting of the materials you would not hav know he was there. On completion the fitter inspected the wardrobes with us . His name is geoff and we would recommend him to anyone as he did a first class job.”

Helpful Report

Posted 9 years ago

“My expectations were not really met with Sharps. The designer didn't give you time to think about it as promised. He didn't really show me all the different options available and I think probably just made assumptions about me and my lifestyle and budget. He also strongly suggested that the fitter would do more than he did despite me asking. The fitter has done a good job but there are a couple of annoying small things that he could have asked about whilst on site. Door closures etc. Overall could have had same job I'm sure by a chippy for half the price.”

Helpful Report

Posted 9 years ago

Sharps Bedrooms is rated 4.0 based on 2,880 reviews