Sharps Bedrooms Reviews

Name: Sharps Bedrooms
Rating: 3.95

4.0 Rating 2,899 Reviews

75 %

of reviewers recommend Sharps Bedrooms

Company Reviews

Metrics

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4.0

Based on 2,899 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Customer Service
Communication Channels	Telephone, Email

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Phone:

0800 789 789

Email:

camberley.directsales@sharps.co.uk

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Sharps Bedrooms 5 star review on 11th July 2023

"Linda"

"Beccy Barker- Smith"

Sharps Bedrooms 5 star review on 18th December 2019

Margaret Marshall

Sharps Bedrooms 5 star review on 13th January 2019

Carey

Sharps Bedrooms 5 star review on 20th November 2018

C Johnston

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“good service, love my bedroom as just as I hoped for, everything went smooth from planning to delivery to fitting. would recommend and very happy.”

Helpful Report

Posted 9 years ago

“Excellent service from start to finish. Very happy with my wardrobes and how easy the whole process was. We had a few quotes and Sharps were not much more than local companies so went with them as they had what I really wanted!”

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Posted 9 years ago

“Very sturdy draws and hinges, very good purchase!”

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Posted 9 years ago

“Very sturdy draws and hinges, great purchase!”

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Posted 9 years ago

“Lovely finished result and very expertly fitted. I am really pleased with my bedrooms and take great delight in showing everybody what they look like”

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Posted 9 years ago

“Fantastic service, excellent surveyors and the fitting was first class. The installation went smoothly from start to finish and we are delighted with the end result”

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Posted 9 years ago

“Delighted with our new bedroom. Everything delivered according to scheduled dates The fitter we can only rate as 10/10. He was very neat and tidy throughout the job. He pleasant and polite, and worked continually until the job was finished. In fact he was just excellent!”

Helpful Report

Posted 9 years ago

“The whole process went really smoothly and the end product looks really good - was super impressed with the installation process as the contractor they sent out was very thorough and left the bedroom spotless. I would of given 5 stars if it wasn't for the fact the designer forgot to tell me to tick the box to opt out of third party marketing and as such my details have been passed on to another company. I would also prefer if they had a more transparent pricing model but it is what it is. - I would still use again.”

Helpful Report

Posted 9 years ago

“Beautiful fitted solid wardrobe that looks fantastic. The whole process from design to fitting was hassle free and straightforward. Thank you Sharps.”

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Posted 9 years ago

“Excellent service from consultation to efficient, clean and very helpful fitter. Two bedrooms now look great and still plenty of free storage space.”

Helpful Report

Posted 9 years ago

“Made the most of the space in my loft bedroom. I now have a great space that I love to relax in.”

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Posted 9 years ago

“Sharps made me happy because they finished Quickly and it was amazing when it was done There was still so much space in my room and it looked smart and very well made. It transformed the room.”

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Posted 9 years ago

“A lovely fitted bedroom from Sharp's, with lots of storage space which has transformed our home. Both the designer and the installer were professional and friendly, and did a great job!”

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Posted 9 years ago

“Consultation was good. Design stage backtracked on one thing but gave a good discount to compensate. Finish was good with a quick turnaround. Very happy”

Helpful Report

Posted 9 years ago

“Love the design makes the room have much more space. The installer was excellent and worked really hard”

Helpful Report

Posted 9 years ago

“Excellent installation. The fitter was really careful and my new bedroom looks amazing.”

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Posted 9 years ago

“Very good design and really pleased with my installation.”

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Posted 9 years ago

“I had wardrobes fitted by sharps recently.the service was great & as expected. Sharps delivered on their promise. The fitter worked until 9pm to get the wardrobes finished for us in 1 day.very pleased Thanks”

Helpful Report

Posted 9 years ago

“Expensive and and just good for firewood when the vinyl doors delaminate - and they will!”

Helpful Report

Posted 9 years ago

“Back on the 16th January we booked an appointment for someone from Sharps to give us a quote for a fitted wardrobe and they came on the 20th January in the evening which was great. We were happy with the quote and gave the go ahead that night. We had some issues with the finance paperwork as my wife was paying but I had initially been put down as lead customer. However even with this it should not of taken them until towards the end of February to get a date booked in and unbelievably the woman sorting it booked the appointment and didn't tell me! It was only when I called to find out what the hell was going on that I was told it was already sorted for Monday 21st March (2 months after original appointment). The parts were delivered on the Friday before but the 2 delivery men wouldn't take one of the large parts upstairs because they gave up saying they couldn't do it. When it came to the fitting I didn't realise that it was just 1 person so I had to end up helping him take the piece of wood upstairs. I'm not the strongest person but we managed it. Clearly the delivery drivers are lazy and weren't exactly careful with the pieces either. I had to take time off on the morning off the fitting and my wife did for the afternoon but straight away there was an issue because one of the doors was wrong and there was a shelf missing. The fitter apologised on the companies behalf and did as much as he could. He let the company know straight away and said I would likely get a call the next day. The next day came and in the end I called at lunchtime and was told they were still looking for a fitter to finish the job but would call me back once sorted. I called them back at 4:10pm as I still hadn't heard and then was called back at 4:30pm with a result. If this had been my customer service call centre I would expect a phone call to the customer in the morning with an apology and to actually give a s**t which clearly Sharps don't. The final fitting was eventually booked for the Thursday at 4:15pm so again I took some time back and got back home in time. I didn't get a call till 4:45pm from the fitter (a different one from before) saying his car was still in the garage getting a clutch and so he couldn't come over! I couldn't believe it as this was more time wasted and he must have know sooner that there would be an issue. To his credit he offered to come over on Easter Saturday to sort it but due to my own family commitments we booked it for the following Monday. It should also be said that Sharps will leave the excess material dumped next to the side of your house (something I wasn't told about beforehand). I raised a complaint about the extra time this took and the incompetence of their staff on the 30th March speaking to Helen over the phone. She told me to put everything into an email and send it to her, which I did. I got no response or confirmation from her so I called on the 1st April and was wold she would call me back which she didn't so I emailed again that night seeking a response. Nearly 2 weeks later I got a call from someone wanting to check the wardrobes as I had also mentioned about the scuffs left by the delivery men on the panels but as it had been so long my wife had already sorted it. I had still had no response from Helen to my emails so I emailed her again. I should point out whenever I spoke to her she confirmed she was indeed getting my emails so clearly couldn't be arsed to reply. It still haven't heard back from her and am not sure what to do. I am going to try one more time to get a response to my complaint against the company as I really don't want to have to stop my direct debit and go down that route. Sharps bedrooms make decent products but the vast majority of the people there seem to let them down. Badly. I will update this review as required. Nick”

Helpful Report

Posted 9 years ago

Sharps Bedrooms is rated 4.0 based on 2,899 reviews