Name: Sharps Bedrooms
Rating: 3.95

“With quite an awkward wardrobe to be built, including incorporating an existing hot water tank, Sharps have done an excellent job. The survey was conducted in a relaxed way with our requirements being fully taken on board. The fitter was a very pleasant person who quietly got on with the job, ensuring any of the detailed points about exactly how we wanted the water tank and associated electrics pumps and valves "boxed" in being discussed with us so that we were completely happy with the final outcome.”

Helpful Report

Posted 11 years ago

“With quite an awkward wardrobe to be built, including incorporating an existing hot water tank, Sharps have done an excellent job. The survey was conducted in a relaxed way with our requirements being fully taken on board. The fitter was a very pleasant person who quietly got on with the job, ensuring any of the detailed points about exactly how we wanted the water tank and associated electrics pumps and valves "boxed" in being discussed with us so that we were completely happy with the final outcome. MR and Mrs Julian Wood”

Helpful Report

Posted 11 years ago

“With quite an awkward wardrobe to be built, including incorporating an existing hot water tank, Sharps have done an excellent job. The survey was conducted in a relaxed way with our requirements being fully taken on board. The fitter was a very pleasant person who quietly got on with the job, ensuring any of the detailed points about exactly how we wanted the water tank and associated electrics pumps and valves "boxed" in being discussed with us so that we were completely happy with the final outcome. MR and Mrs Julian Wood”

Helpful Report

Posted 11 years ago

“We were very pleased with the quality of the workmanship of our wardrobes,and especially pleased with the young man who fitted them who was very conciensious and a very tidy worker.”

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Posted 11 years ago

“Excellent service and good delivery and workmanship”

Helpful Report

Posted 11 years ago

“We have nothing but praise for the company. Everything proceeded according to plan. The fitter, Paul Baron, was excellent. This is the second occasion that we have had a bedroom re-fitted by Sharps and, who knows(?), we may need them again. This latest fitting was unusual, complicated and difficult because of the shape of the room but the result is most pleasing.”

Helpful Report

Posted 11 years ago

“Have had wardrobes fitted by sharps in my bedroom for 6weeks yet I'm still waiting to use them. Original installation workmanship was rediculously poor. He came into the property with muddy boots on a brand new grey carpet which he replied 'sorry about that it should come out if you clean it'. Then following the poor install we had an engineer come out to see the install and if any materials were needed to make it right. We then arranged for the following weekend for delivery and install. The following weekend came fitter was there for 8am had a look over the wardrobes and confirmed the previous fitter didn't know what he was doing and that he had been to 2 of his previous jobs to put his work right. In the meantime the materials still hadn't arrived and so the fitter was ringing around to find out what time they was due in but was mad harder as sharps office staff do not work on the weekends. He got in touch with the driver and said he was leaving the factory at 9am and that my address was the 4th drop off, this was mismanagement of the office staff, which he then said he doubted the driver would be on site before 12 so he left. The following week we had another fitter booked in for the Saturday, however they then called to cancel on Friday as the fitter had overrun an install he already started. We then started losing patients and all confidence In sharps and wasn't helped atall by the arrogance of the office staff who did not return phone calls. They then organised the so called "best fitter" they have to offer for the following weekend, he then turned up promptly at 8am to see the poor quality of work and called it a "dogs dinner" he then advised that the materials they sent was not enough to make good of the poor work and suggested that the works be ripped out and started again. The office then called and said that the case was going to be passed on the one of the managers and that they have marked the case as ergent and that I would be hearing from the manager within 72hours to arrange a visit. I've been waiting since Monday to hear from the management but no calls have been recieved. Embarrassing from start to finish would not recommend this company in the slightest. Overpriced, underperformed, unprofessional and poor on all fronts. Champagne prices lemonade service. Please don't make the same mistake we made by paying £4600 six weeks ago and still have nowhere to store our clothes”

Helpful Report

Posted 11 years ago

“The fitter arrived on time and got down to the job. The finish is very good and I am very satisfied.”

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Posted 11 years ago

“workmanship excellent fitter K.Roberts worked well and very pleased with the final result.”

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Posted 11 years ago

“Absolutely shocking service from a company that prides themselves on being one of the best out there. We did not receive what we originally agreed. Took over a month for the job to be completed as they kept sending wrong materials and the materials we did receive weren't cut to the correct size. The finishing result is really poor. Customer service is terrible. No compensation given!! DO NOT USE THIS COMPANY, THEY ARE NOT AS GOOD AS THEY SAY THEY ARE - VERY OVER PRICED!!!”

Helpful Report

Posted 11 years ago

“The actual product is fine but the customer service is worst than useless. Rude, no responsive and the staff themselves do not seem to have a clue what they are doing. No response to phone calls and when they do call back they are unhelpful. Would never ever use them again.”

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Posted 11 years ago

“From the designer to the surveyor, the delivery and finally the bit we were waiting for the fitting, all brilliant and professional . Wow do we love our bedroom! thank you Sharps and especial thanks to Carl R the fitter who worked non stop on his own. Very tidy . Many thanks John&Christine Russell Surbiton, Surrey”

Helpful Report

Posted 11 years ago

“From start to finish, the was an excellent service, communication and expertise. The only negative point would be that we had said it would be difficult to remove the beds completely and it was only when the installer arrived that we were informed the beds needed to be removed completly”

Helpful Report

Posted 11 years ago

“Reason for poor, Completed job not as original plan agreed at time of sale, altered without our consent and Installation Manager has not returned my calls. Mr Havery 12 Gloucester Drive, Sale M33 5DH”

Helpful Report

Posted 11 years ago

“We were very impressed with the professionalism of all Sharps personnel, they were all polite and courteous and respected our property. We are delighted with the finish of the bedroom and would have no hesitation in recommending Sharps to family and friends. An excellent service from start to finish - thank you.”

Helpful Report

Posted 11 years ago

“A company like this can't be allowed to exist. Read this review and do not provide them your business. The designer, Ben, was very professional and friendly. He provided a great service and if only the company was as good as him, then their "customer service" would be of some good - but it isn't!! The surveyor who then came along next was a reasonable guy, nothing spectacular. He expected me to pay for his parking, or to look after his van, to avoid parking tickets - I work in a professional environment where I pay for my parking and my company reimburses me - why do Sharps' customers have to pay for their staff parking when we pay £1000s for their goods & "services". I would pay for the small one man band, but not for the company that has £Millions in profits each year. Then the delivery - on time, well delivered, though they asked for help. Out of common courtesy we helped them. Nothing special. Nothing to moan about. The fitter "service" - The original fitter was cancelled, the day before the installation at 3pm. I had booked annual leave to be around for this for the two days, and unfortunately, due to the short notice, I was unable to cancel my leave - effectively money lost for me. The replacement fitter was then rescheduled for 3 days later, which was a relief. But then this was moved forward by a day, at around 3pm again, the day before. You would ordinarily think that this is great, but it is very inconvenient. I had to organise someone to be there in my place to let them in - money lost for the individual in effect. The fitter came along on time (finally a positive), again asking for parking to be paid for him (negative again) only to look for the plans which were never sent along with the delivery - looked around frantically. The fitter tells me that he "will do the best he can but will be working blindly" - Am I paying £000s for a halfwit service?!?! I call Sharps "Customer Service", who tell me that every fitter is provided the plans by email separately - in my case the halfwit left his iPad at home - How is that my problem?!?!?! They ask ME to print and provide the fitter the plans as he doesn't have the means. Shocking. I tell them to send it to him and he can print it out at a local internet cafe. It is a service I am paying for and they are failing to provide. Final bit of idiocracy - the designer and one of the telephone operators informed me that the final installment is payable AFTER the installation and I've had a chance to view their work. - I get a letter in the post before the installation demanding final payment!!!!!”

Helpful Report

Posted 11 years ago

“I am very happy with the service I have received from Sharps. Personable, knowledgable designer who made the best possible use of space and was able to add ideas to our original plan to provide the best outcome. Excellent fitter who worked continuously. He worked in one room ensuring the dust was confined to one area which I really appreciated. Checked shelf heights etc with me to ensure that the work was completed to our expectations. Tidied up very well after completion of work. All appointments were met as agreed and deliveries arrived on time.”

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Posted 11 years ago

“Very impressed”

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Posted 11 years ago

“The”

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Posted 11 years ago

“Very good friendly, helpfull, professional service from the begginning to the end. Love the wardrope can see the great quality you pay for.”

Helpful Report

Posted 11 years ago

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 90%
Customer Service
Communication Channels	Telephone, Email

Sharps Bedrooms Reviews

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