Sharps Bedrooms Reviews

Name: Sharps Bedrooms
Rating: 3.96

4.0 Rating 2,879 Reviews

75 %

of reviewers recommend Sharps Bedrooms

Company Reviews

Metrics

Info

4.0

Based on 2,879 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	3.3 out of 5

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Phone:

0800 789 789

Email:

camberley.directsales@sharps.co.uk

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Sharps Bedrooms 5 star review on 11th July 2023

"Linda"

"Beccy Barker- Smith"

Sharps Bedrooms 5 star review on 18th December 2019

Margaret Marshall

Sharps Bedrooms 5 star review on 13th January 2019

Carey

Sharps Bedrooms 5 star review on 20th November 2018

C Johnston

Anonymous

Anonymous // 01/01/2019

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“So far feel disappointed plans drawn twice as plans incorrect! Took a week off promised start 30th jan now its the 1st feb 8am now been told 12 ish i have booked holiday and decora”

Helpful Report

Posted 8 years ago

“I have just been told by the surveyor that the design I was quoted for is not possible and the revised design will be £1650 more expensive. Obviously I decided to cancel my order but I am told it will take up to 10 working days to return my deposit. No apology given and no knowledge of who to escalate the issue to. Very unprofessional Sharps!”

Helpful Report

Posted 8 years ago

“I shopped around before choosing Sharps, and the quote I received alongside a discussion of the competition, and the promise of quality, made me feel confident in them. This was gladly matched by the subsequent service I received! I have beautiful wardrobes and drawers which were affordable, will be lasting and look right for my property and room!”

Helpful Report

Posted 8 years ago

“This is the feedback that I sent to Sharps on their feedback form: We believed that Sharps had a reputation for professionalism, quality and value for money. Sadly this did not prove to be the case with regards to quality and value for money. The designer after measuring up and proposing a design, informed us that the full cost for the proposed design would normally be £14,000. As Sharps had a 50% off promotion and £150 bonus off the price if we agreed to go ahead with the purchase and after some negotiation a price of £6500 was agreed. We thought that if the full price was £14K, albeit that we were now only paying £6.5K, then we would get something extraordinary, something extra special and of the highest quality. At least at that price it should have been. How disappointed we were. What we got was something basic and ordinary in quality. Cheap and cheerful comes to mind. It is certainly not worth £14K and is not even worth the reduced price of £6.5K. We could have gone to a local carpenter and got the same installation to the same standard, including manpower, planning and materials and would have expected change out of £3K. We feel that Sharps have had a laugh and joke on us regarding the price and the quality. We feel let down by Sharps whose reputation we trusted, only now to feel “conned” over the price we paid.”

Helpful Report

Posted 8 years ago

“The lady who originally came to measure up and talk us through what was possible was very helpful. Some of her ideas however, had to be altered a bit when someone else came to measure up and decide what materials were needed. The person who actually made and fitted the wardrobe was nice. However, he did leave more of a mess than we had anticipated. It would have been better if some of the materials had been cut closer to the required measurements before they were delivered so there was not so much woodwork needed on site. The result is very good and we are happy with how the space has been used and the 'look' of the wardrobe. Jane Hill geoffandjane.hill@gmail.com”

Helpful Report

Posted 8 years ago

“Marcus was very helpful knowledgeable and professional would recommend sharpes to the family, he listened to what I wanted and advised accordingly was very impressed with the whole service.”

Helpful Report

Posted 8 years ago

“Very pleased with our main bedroom wardrobe. Good service throughout from design to fitting especially as we had requested a timetable to suit our absence on a few days holiday. During this time the wardrobe was installed with minimum attendance by our daughter and was available for immediate use on our return.”

Helpful Report

Posted 8 years ago

“Brilliant service and sales. Recommended.”

Helpful Report

Posted 8 years ago

“Right from the first contact with Crispin Emerson (Sharps Design Consultant) to final completion of the installation, this has been an excellent experience for us. The tiny glitch was when the installer didn't show. Sharps immediately apologised, arranged a new installer and surprised us by sending a huge bouquet of flowers, delivered the same day. We were so pleased with our first Sharps installation that we asked Crispin to return and arrange a second installation, which also went very well.”

Helpful Report

Posted 8 years ago

“I have a Sharps fitted bedroom unit which was fitted years ago and is still is pristine condition. At the same time I did a diy project to fit sliding mirrored wardrobe doors at the other end of the room. As the bedroom needs a facelift I decided to ask Sharps if they could fit new sliding doors to replace the existing. Answer no, not lucrative enough apparently. Might consider it if I wanted to refit the interior of the wardrobe which I do not. I also asked if they were able to reupholster the 8 ft headboard they supplied with the original purchase. Answer no, again not lucrative enough. Well Sharps, I am very disappointed that my business is not worthy of your attention. The doors in question are standard height, width and on standard frames so an easy job for Sharps to replace them and please a loyal customer whilst earning some cash. Same goes for the headboard. So on reflection I would NOT recommend Sharps Bedrooms as they seem to only be in it for the profit margin and not to retain their existing customers! I shall now go elsewhere and will not be recommending Sharps to any of my friends and colleagues, now or in the future.”

Helpful Report

Posted 8 years ago

“Our Sharps Design Consultant, Marcus Scrivean was excellent. He came up with some good ideas and sold us 2 beautiful bedrooms. We found him extremely professional and probably the most poshest consultant we have ever met, nice beemer with door handles that light up.”

Helpful Report

Posted 8 years ago

“Transformed my spare bedroom using space with elegance and style.”

Helpful Report

Posted 8 years ago

“From the design process to completing 3 new bedrooms we have been delighted with the service and quality of products received from Sharps. The designer was excellent in his advice and skills in making the most of the space that we had. The bedroom fitter was a very skilled carpenter who completed the work to a very high quality. Any telephone conversations with the head office were always friendly and more than helpful. We wanted to change a couple of things after the rooms were completed, this was done within days of my call and at no extra cost. Really impressed with Sharps and would highly recommend them to friends.”

Helpful Report

Posted 8 years ago

“We were very happy with the bedroom. We were kept informed of each stage of the process from date and time of delivery of furniture to when fitting was completed. The fitter did an excellent job and worked solid for 3 days to complete it as soon as possible. The result is very pleasing.”

Helpful Report

Posted 8 years ago

“From delivery guys , designer , surveyer and installer all very helpful and friendly , goods delivered well in time all very punctual , and Jeff the fitter worked like a Trojan , completing the job well within time , would highly recommend the service”

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Posted 8 years ago

“Polite service throughout and a decent product”

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Posted 8 years ago

“Prompt professional service, fitter worked around us !”

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Posted 8 years ago

“Very professional, great work man ship, friendly and we love our bedroom. It is a loft conversion so was not an easy job but we are very pleased.”

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Posted 8 years ago

“superb finish and quality. been admired by several friends”

Helpful Report

Posted 8 years ago

“struggled to get a suitable date for delivery - this was very stressful as I had been promised that Sharps would work with me and accommodate. When the 'fitter' eventually arrived half a day late he was rude - first comment being 'I wish I'd never said I would do this job'. he was rushing and not at all friendly. He made the most awful mess in my house - wood dust everywhere - it took me an hour to clean up after him , dust was in wardrobes, on landing , all along bannisters, down stairs , in hall.. He did not have coloured spots to go over screws, he left bar code stickers on shelves. I was most upset. also had a very abrupt man talking on phone to me re your company. (however sales girls were helpful)”

Helpful Report

Posted 8 years ago

Sharps Bedrooms is rated 4.0 based on 2,879 reviews