Send My Bag Reviews

Name: Send My Bag
Rating: 4.80

4.8 Rating 1,528 Reviews

96 %

of reviewers recommend Send My Bag

Company Reviews

Metrics

4.8

Based on 1,528 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Send My Bag 5 star review on 17th April 2026

Send My Bag 5 star review on 20th January 2023

Denis

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service parcel delivered as expected for Christmas”

Helpful Report

Posted 2 months ago

“I sent two cases to Australia, the service was second to none, prompt collection and I was kept up to date with information all the way to delivery. So impressed I used them on return journey and the service was impeccable again.”

Helpful Report

Posted 2 months ago

“I had an initial prolem with the collection, but this was quickly solved by the cusstomer service I often reccomend friends and family to use them.”

Helpful Report

Posted 2 months ago

“Excellent service. Bag arrived safe and sound.”

Helpful Report

Posted 3 months ago

“Excellent service from selecting the service required and my bag being delivered. The delivery was next day, which was a bonus.”

Helpful Report

Posted 3 months ago

“Easy, reliable and fast”

Helpful Report

Posted 3 months ago

“Great service as usual ⭐️”

Helpful Report

Posted 3 months ago

“Delivery earlier than expected. Reasonable pricing. Collected at the expected time. Certainly would use again.”

Helpful Report

Posted 3 months ago

“Fast and efficient - parcel arrived in time”

Helpful Report

Posted 3 months ago

“My box was delivered by day 4 in Perth, Australia. A fantastic service”

Helpful Report

Posted 3 months ago

“Very good service. cost efficient and on-time delivery. only thing - they should call on the given number if the buzzer is not working.”

Helpful Report

Posted 4 months ago

“Customer service team were friendly and helpful. Everything was laid out clearly with instructions etc. collection and delivery was fas efficient and communication was great each step of the way”

Helpful Report

Posted 4 months ago

“Excellent! Turned up on time and deliveered bag ahead of schedule.”

Helpful Report

Posted 4 months ago

“Always helpful, always has the answer to the question. The box always reaches its destination within the delivery window and always in good shape. And the price is always lower than anyone else.”

Helpful Report

Posted 4 months ago

“Excellent and fast”

Helpful Report

Posted 4 months ago

“A Flawless International Shipping Experience I used Send My Bag to ship a carry-on bag directly from a rental villa in Tuscany, Italy, to my final accommodation in Lisbon, Portugal, and the process was incredibly smooth and hassle-free. The booking system was intuitive, and the collection was executed perfectly on the scheduled day, even from a remote Italian address. I received clear tracking updates, giving me complete confidence throughout the journey. The service offered total peace of mind, allowing me to avoid the stress and restrictions of carrying cabin baggage through airports and trains. My bag arrived safely a few days later, perfectly intact. I wholeheartedly recommend Send My Bag for anyone needing an easy, reliable, and hassle-free way to move luggage internationally. It was truly the easiest delivery I’ve ever coordinated.”

Helpful Report

Posted 4 months ago

“Excellent phone service and the delivery was faster than expected.”

Helpful Report

Posted 5 months ago

“very good and reliable service. Delivered on promise!”

Helpful Report

Posted 5 months ago

“Excellent service.Clear instructions, punctual pick up and delivery,updated inreal time as to progress of case.”

Helpful Report

Posted 5 months ago

“Brilliant easy to deal with all staff friendly and helpful 👍”

Helpful Report

Posted 5 months ago

Send My Bag is rated 4.8 based on 1,528 reviews