Send My Bag Reviews

Name: Send My Bag
Rating: 4.80

4.8 Rating 1,633 Reviews

96 %

of reviewers recommend Send My Bag

Company Reviews

Metrics

4.8

Based on 1,633 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Send My Bag 5 star review on 5th March 2025

Giulia

Send My Bag 5 star review on 26th October 2023

Wendy

Send My Bag 5 star review on 1st August 2023

Frances

Send My Bag 5 star review on 20th January 2023

Denis

Send My Bag 5 star review on 30th May 2022

Christina

Anonymous

Anonymous // 01/01/2019

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“Very good customer service!”

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Posted 5 months ago

“This company is a pleasure to deal with”

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Posted 5 months ago

“I have used this comany sending within the same country.This time I sent internationally . due to my own fault there was a glitch at first attempt as I ommitted putting a customs sheeton the bag. With much back and forth, as I was traveling and without wifi for much of the time , i did manage to correct this with the hotel managers help and the bag was eventually collected and was at my door upon my return from traveling. Amazing company. I highly reccomment them.”

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Posted 5 months ago

“Second time using Send My Bag. My bags arrived earlier.”

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Posted 5 months ago

“Excellent Service. Luggage picked up on a Thursday in New York and delivered in Geneva, Switzerland, the following Monday! I definitely recommend the service.”

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Posted 5 months ago

“Completely satisfied, everything worked as it should have,”

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Posted 5 months ago

“Worked out perfectly from pick up in Miami to delivery in Paris.”

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Posted 5 months ago

“Great service and fast delivery to Spain.”

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Posted 5 months ago

“Excellent service, good price”

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Posted 5 months ago

“Excellent job on pick up and help with our bags out of Thailand.”

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Posted 5 months ago

“bag arrived days earlier than expected, and I only found it after checking the tracking. it would be helpful if the driver could send a quick text.”

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Posted 5 months ago

“Fast efficient cost effective service”

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Posted 5 months ago

“Excellent service, will definitely use again , easy to book ,get uplift & delivery very fast”

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Posted 5 months ago

“Received a door to door quick service which was hassle free. Customer service was also very helpful and answered all my queries to ensure smooth delivery through customs.”

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Posted 6 months ago

“Perfect service. Very efficient. Thank you.”

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Posted 6 months ago

“High level service, problem solving oriented”

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Posted 6 months ago

“The whole experience exceeded my expections.”

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Posted 6 months ago

“Easy to use, helpful information, timely delivery. Would recommend.”

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Posted 6 months ago

“I have used Send my Bag before with no issues. This time the labels sent for 2 bags had the same weight on them which was the lesser weight of the 2 bags. I didn't notice this until they were printed by a local shop. I assumed this would be ok as the info was good on the site. Also when packing our bags there was a note that knives needed to be covered. I had kitchen knives in the bag and camp knives when I received further instruction it said no knives or gels. So we now had to repack the bags. We took out all knives that were in the bags and a large First Aid kit because there were small packs of gel like substance. This now made the heaviest bag that was paid for (55 lbs) way less then the paid for weight. Once the bags were picked up during shipping I received a message that we owed more money because of weight. I believe this is a grave error on the part of the company and was very upset when I received this email. I of course paid it because I needed my bag to beship ped as I was leaving the location from where it was shipped. I am not sure why there are 2 sets of instructions for packing and am ticked off due to the fact that there was a change after we had thoughtfully packed our bags. We are traveling and now our bags we travel with are heavier then needed due to this change.”

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Posted 6 months ago

“Paperwork bit daunting but service was brlliant. Staff were extremely helpful and collection and delivery was quick and efficent. Highly recommend.”

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Posted 6 months ago

Send My Bag is rated 4.8 based on 1,633 reviews