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Send My Bag Reviews

4.8 Rating 1,377 Reviews
96 %
of reviewers recommend Send My Bag
4.8
Based on 1,377 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Anonymous
Anonymous  // 01/01/2019
Excellent service and professionalism. I got my bag from Metz to Stockholm in 3 days through DHL.
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Posted 4 months ago
Excellent customer service and very clear website.
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Posted 4 months ago
Good price, works. Good timing. What would make it better? To have a more specific timing for the pickup of the luggage. And to also do pickups on the weekends.
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Posted 4 months ago
Send My Bag provided us with reliable service during our temporary move from Europe to the US. All instructions were clear and Send My Bag lived up to their all of their commitments.
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Posted 4 months ago
Easy to manage, accurate instructions, good timing, good price. Highly recomended
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Posted 4 months ago
First time I used a carrier who delivered on time and without complication.
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Posted 5 months ago
The whole experience was excellent from start to finish and would not hesitate to use again.
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Posted 5 months ago
Excellent service! Easy to follow step by step guides. Would definitely recommended getting the document wallets. Bag arrived before we got home.
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Posted 5 months ago
The Send My Bag process is smooth from beginnning to end - I've used it on a number of occasions to send items both large and small, one lone package or multiple heavier boxes/suitcases. It is amazingly simple and affordable. I'd highly recommend the service.
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Posted 5 months ago
Brilliant service, easy to us, arrived very quickly, good price
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Posted 5 months ago
For me, given my proclivity for luggage related stresses, disasters, complications, unanticipated & substancial expenses and, most importantly, the shameful inconveniences caused to others by my habitual inability to 'pack light' (despite genuine, heartfelt & sincere attempts) make the benefits of the service outweigh the cost. The reason I deducted a star is not due to cost, but 'Send My Bag's' labeling requirements and procedures. My travels are impromtu, to places & accomodation that lack accesibility to printers, not to mention the specific requirements of SMB for luggage tag holders. The 'Tag Holders,' offered free via 'postal delivery' is, quite simply, ridiculous for those traveling with no set accomodation.
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Posted 5 months ago
Convenient to book and quick delivery!
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Posted 5 months ago
perfect!!!!
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Posted 5 months ago
Superb from beginning to end!
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Posted 5 months ago
fast delivery full tracking and a gret price
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Posted 5 months ago
10/10 as per usual thank you!
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Posted 6 months ago
Good service, on time, very friendly people.
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Posted 6 months ago
Excellent reliable service as always. From my hall in the UK to hall in Australia. Used many times and never a problem.
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Posted 6 months ago
Picked up and safely delivered within timelines specified. A very reliable service as I’ve successfully used SMB for delivery in the UK and to the US with no problems Very reasonable rates for delivery too
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Posted 6 months ago
Prompt, courteous, professional service from point A to B international, kuddo's all the way
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Posted 6 months ago
Send My Bag is rated 4.8 based on 1,377 reviews