Send My Bag Reviews

Name: Send My Bag
Rating: 4.80

4.8 Rating 1,445 Reviews

96 %

of reviewers recommend Send My Bag

Company Reviews

Metrics

4.8

Based on 1,445 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Send My Bag 5 star review on 5th March 2025

Giulia

Send My Bag 5 star review on 26th October 2023

Wendy

Send My Bag 5 star review on 1st August 2023

Frances

Send My Bag 5 star review on 20th January 2023

Denis

Send My Bag 5 star review on 30th May 2022

Christina

Anonymous

Anonymous // 01/01/2019

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“Very good customer support and system to easily get bag through customs”

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Posted 3 months ago

“Great service rendered, my bags were delivered within 4 days”

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Posted 3 months ago

“Best service”

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Posted 3 months ago

“Really enjoyed working with Send My Bags. Had too send a piece of luggage to London and store at a hotel. SMB made it easy with prepopulated paperwork and the pick up service was flawless. They made tracking our luggage easy and helpful. Will definitely use them again.”

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Posted 3 months ago

“A really good service at a competitive rate My only issue is the the return documents are not available at the same time. This means it can be difficult to print them while away.”

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Posted 3 months ago

“Great staff and been so reliable!”

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Posted 3 months ago

“It was excellent and very easy. Any questions I had were quickly answered and I felt supported during a very chaotic period moving countries.”

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Posted 3 months ago

“Very quick and efficient service”

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Posted 3 months ago

“Great Service. Always on time and great quality/price ratio. 5 years I am using Send my Bag and I will keep using their service.”

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Posted 3 months ago

“The service was efficient and the customer service people helpful.”

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Posted 3 months ago

“Excelent Serive, just what you need to make getting personal affects back easily and without duty!”

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Posted 3 months ago

“Excellent service.”

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Posted 3 months ago

“Excellent service. Used 5 times for sending stuff to Abu Dhabi. Will continue to use this service.”

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Posted 3 months ago

“It made my arrival to europe for my master way easier. It gave me the option to visit cities before arriving at my destination.”

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Posted 3 months ago

“Worked well for within EU sending !!”

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Posted 3 months ago

“Everything ok”

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Posted 3 months ago

“I was very happy with the service and thought it was very cost effective. It would be much better if you could give a time slot for the collection, to hang around all day waiting for the courier is difficult when you’re working.”

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Posted 3 months ago

“Great service. Comptative rates, good clear instructions before collection. Collection was on time . Tracking kept up today and it was delivered on correct day. All in all an excellent experience. Will 100% use again in future”

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Posted 3 months ago

“Je suis très satisfaite de vos services. Merci.”

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Posted 3 months ago

“Good experience”

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Posted 3 months ago

Send My Bag is rated 4.8 based on 1,445 reviews