Send My Bag Reviews

Name: Send My Bag
Rating: 4.78

4.8 Rating 1,312 Reviews

96 %

of reviewers recommend Send My Bag

Company Reviews

Metrics

4.8

Based on 1,312 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Send My Bag 5 star review on 5th March 2025

Giulia

Send My Bag 5 star review on 26th October 2023

Wendy

Send My Bag 5 star review on 1st August 2023

Frances

Send My Bag 5 star review on 20th January 2023

Denis

Send My Bag 5 star review on 30th May 2022

Christina

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“An excellent service,punctual,fast,house to house and a detailed updated tracking service. Would definitely recommend Send My Bag”

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Posted 2 years ago

“Having moved countries multiple times, this is the first time I've stayed in one place for so long, accumulated so much stuff, and then decided to move again overseas. This was probably cheaper if not just under the same amount of $$ for me to do it through DHL, but it was so, so much more easier, and arrived a day or 2 earlier than expected. If you're stressed about moving and don't want to deal with the hassle of packing and shipping your stuff with a commercial place like DHL or USPS, etc., then use sendmybag. Customer service was also fantastic and extremely reassuring.”

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Posted 2 years ago

“Super, reliable, useful service!”

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“On time as advertised. Very cordial and prompt support service.”

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Posted 2 years ago

“Great door to door service.”

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Posted 2 years ago

“Fabulous service! Highly recommend.”

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Posted 2 years ago

“What a great service! Life saver when on a multi-leg journey.”

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Posted 2 years ago

“Excellent service, saves the hassle at the airport”

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Posted 2 years ago

“I was a bit worried with giving my bags to someone to deliver due to that fact that they may lose it. But I was able to track my bag at every step and it got delivered the day I moved into my new place! I was so happy !”

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Posted 2 years ago

“Reliable, good value, efficient and very helpful. Have used them to send cases to Norway to my student daughter and despite the crazy bureaucracy now required, due to Brexit, they were always on hand to help navigate the cases' passage safely to her. I also sent a case to her in Leeds a few weeks ago and it was there the next day. Will always use SendMyBag now.”

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Posted 2 years ago

“Efficient and dependable service.”

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Posted 2 years ago

“I Always use this service. Very convenient n fuss free. Strongly recommend this company.”

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Posted 2 years ago

“Reliable, fast & well priced service”

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Posted 2 years ago

“Great customer service representatives, helpful information and pickup and delivery as scheduled”

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Posted 2 years ago

“The service was good, with pick up and arrival on time, as well as bags intact....thank you, Send My Bag, you're a great option !!!”

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Posted 2 years ago

“Fantastic service! Collected the bag and it arrived the next day! Highly recommend.”

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Posted 2 years ago

“Was quick, simple, and easy.”

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Posted 2 years ago

“My bag arrived ahead of time -- the arrival was confirmed by a photo showing the suitcase at the open door of my destination! Wonderful personnel at each step. What a great system that was delivered in a very timely fashion.”

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Posted 2 years ago

“Price was reasonable and bag arrived intact and early! Picked up from our home and dropped off at our daughter's dorm. Quite easy. Packing to customs' specifications was a little challenging - read all instructions carefully (requires inventorying items and leaving certain things out). It would be even better if all the forbidden items were listed more clearly in one place, though instructions were generally clear and thorough. It would also help if DHL would offer a narrower pickup window than a full day.”

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Posted 2 years ago

Send My Bag is rated 4.8 based on 1,312 reviews