Send My Bag Reviews

Name: Send My Bag
Rating: 4.78

4.8 Rating 1,307 Reviews

96 %

of reviewers recommend Send My Bag

Company Reviews

Metrics

4.8

Based on 1,307 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Send My Bag 5 star review on 5th March 2025

Giulia

Send My Bag 5 star review on 26th October 2023

Wendy

Send My Bag 5 star review on 1st August 2023

Frances

Send My Bag 5 star review on 20th January 2023

Denis

Send My Bag 5 star review on 30th May 2022

Christina

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My suitcase was picked up and approved for shipping. Once I received it, I got a claim for extra allowance fees despite confirmation of suitcase dimensions within SendMyBag terms & policy and subsequent approval for shipping. This is not acceptable. SendMyBag cannot approve shipping based on dimensions within the norms and then claim extra fees based on different dimensions.”

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Posted 2 years ago

“Great. Thanks.”

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Posted 2 years ago

“Amazing service can’t fault the 100% professional service they provide”

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Posted 2 years ago

“A great service. Everything went well. Will definitely use send my bag in the future. Regards Roger McCrae”

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Posted 2 years ago

“My two boxes were collected on the arranged day and delivered to their destination a day early. A very professional company. I would certainly recommend them.”

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Posted 2 years ago

“This was first experience using this service and it did not disappoint all went smoothly”

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Posted 2 years ago

“Excellent service, easy application, on time”

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Posted 2 years ago

“Great fast service”

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Posted 2 years ago

“Brilliant service all round”

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Posted 2 years ago

“quick response & efficiency highly recommended”

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Posted 2 years ago

“Efficient, friendly service.”

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Posted 2 years ago

“Fast, Friendly, Service! I got all 3 & my bag arrived before me & was waiting!”

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Posted 2 years ago

“Excellent work”

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Posted 2 years ago

“Fast, efficient”

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Posted 2 years ago

“Good service, thorough and detailed explanations of every step, visible intention to be helpful and friendly.”

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Posted 2 years ago

“It was great, everything went as expected, very good experience.”

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Posted 2 years ago

“The service is fast, easy and helpful for moving packages”

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Posted 2 years ago

“The service is fantastic,”

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Posted 2 years ago

“Cloud not pay with my kreditcard so not so positiv experience..”

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Posted 2 years ago

Hi Kemal, Thanks for your review and sorry to hear your payment wouldn't process. Our payment systems run on the latest 3DS2 technology which ensures the highest level of protection for our customers. I'll send you an email now with some tips and alternative payment methods. Thanks, Send My Bag

Posted 2 years ago

“We used Send My Bag to get luggage to our daughter in South Korea. We found this company to be very trustworthy, professional and communication was second to none. I would have no hesitation in using this company again in the future.”

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Posted 2 years ago

Send My Bag is rated 4.8 based on 1,307 reviews