Send My Bag Reviews

4.8 Rating 1,099 Reviews
95 %
of reviewers recommend Send My Bag
4.8
Based on 1,099 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Anonymous
Anonymous  // 01/01/2019
Fast reliable service, cheaper than airlines & saves travelling with large cases , overall excellent service
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Posted 3 months ago
This was the second time we used send my bag to move things between countries. Part of our bags were separated and came on different days but they were in contact with us the whole time about where they were and when they would arrive. Some arrived early and some arrived on the original estimated day of delivery.
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Posted 3 months ago
Amazing customer service! I accidentally picked up the wrong suitcase at the airport and didn’t realise until I got home (3 hours away). Send my bag made it beyond easy to courier the bag back to the owner in a very timely manner.
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Posted 3 months ago
A very impressive service. Everything worked as described.
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Posted 3 months ago
Fantastic service and excellent customer care
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Posted 3 months ago
No problems, collected and delivered as expected. Recommend planning 3+ day before collection. Easier than lugging luggage through airports and across continents.
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Posted 5 months ago
Recogida según programado, llegó incluso unos días antes a destino
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Posted 5 months ago
My third time using this service and the customer service, pickup and delivery are fantastic and reliable.
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Posted 5 months ago
Fantastic service - great price, really fast delivery. Will definitely use again.
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Posted 5 months ago
Ho spedito tante volte con send my bag. E tutte le volte il servizio è stato impeccabile e il pacco è sempre arrivato in anticipo,integro,prima della data indicata . Non posso che dire OTTIMO
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Posted 5 months ago
Fantastic, seamless experience. So convenient!
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Posted 5 months ago
The Send My Bag experience was okay, but the DHL courier damaged items inside the bag (customs inspection?) so the net experience was damaged goods delivered after paying a lot of money.
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Posted 5 months ago
Excellent service & prompt delivery
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Posted 5 months ago
My box made it quickly (11 days) and safely over 8000 miles!
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Posted 5 months ago
Efficient pick up and delivery. Great service
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Posted 5 months ago
Excellent service and so quick. I have recommended it to friends!
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Posted 5 months ago
Followed the directions precisely and every part of the shipping process was executed perfectly!
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Posted 5 months ago
Hi, I have used 'send my bag' twice now and both times have been great. Our bags arrived quicker than expected and without any issues. We will certainly be using them when we return to Australia next year.
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Posted 5 months ago
process was fast and simple
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Posted 5 months ago
Quick, friendly, no hassle service. Bags pocked up and delivered on time. Communication promptnand helpful:) Thanks
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Posted 5 months ago
Send My Bag is rated 4.8 based on 1,099 reviews