Send My Bag Reviews

Name: Send My Bag
Rating: 4.78

4.8 Rating 1,307 Reviews

96 %

of reviewers recommend Send My Bag

Company Reviews

Metrics

4.8

Based on 1,307 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Send My Bag 5 star review on 5th March 2025

Giulia

Send My Bag 5 star review on 26th October 2023

Wendy

Send My Bag 5 star review on 1st August 2023

Frances

Send My Bag 5 star review on 20th January 2023

Denis

Send My Bag 5 star review on 30th May 2022

Christina

Anonymous

Anonymous // 01/01/2019

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“Very happy with the service, speed and accuracy”

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Posted 2 years ago

“Great service, all the platform works perfectly and it give you alerts of the important movements, I woo use it again.”

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Posted 2 years ago

“Easy way and excellent service”

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Posted 2 years ago

“Our most recent shipment from Los Angeles to London was delivered in under 48 hours! Easy to follow instructions. Excellent tracking and notifications. Very reasonable price. We will certainly continue to use. Highly recommend.”

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Posted 2 years ago

“Amazing service, and good value. I never have to worry about hefting my luggage up and down public steps and on and off trains ever again!”

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Posted 2 years ago

“Highly recommend - fast and efficient service. Customer service was excellent, they answered all questions.”

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Posted 2 years ago

“Excellent customer service that deals with the courier not picking up my luggage outside of the 9 to 5 working hrs. I received my luggage in perfect condition and on time easily tracked by the app 5 stars for me”

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Posted 2 years ago

“Great service as my bag made it and was traceable in the duration of travel. I had used other carriers and my bag never made it. So this was great. The price was rather expensive & was a weigh up between buying new or getting clothes sent but it was worth it”

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Posted 2 years ago

“My boxes arrived completely destroyed and crushed. Nothing was handled with care as they profess on their website. Really disappointing.”

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“A good and fast service”

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Posted 2 years ago

“Took less than 48 hours to go from France to Malta. We sent a box and a suitcase, nothing was damaged or broken. Very happy with the service.”

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“Got to my earlier than scheduled.”

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Posted 2 years ago

“Excellent service. The bag was collected from my house and delivered promptly to Munich. I would highly recommend this service.”

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Posted 2 years ago

“Great service Fast and reliable”

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Posted 2 years ago

“Excellent service. Professional efficient and great value.”

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Posted 2 years ago

“My suitcase was collected in London around 5pm and was delivered in Cumbria by 12.30pm the next day. My suitcase was I damaged. I recommend this service”

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Posted 2 years ago

“Excellent service. Would highly recommend to everyone.”

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Posted 2 years ago

“All good, prior warning about label protectors would be ideal”

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Posted 2 years ago

Send My Bag is rated 4.8 based on 1,307 reviews