Scrivens Opticians & Hearing Care Reviews

Name: Scrivens Opticians & Hearing Care
Rating: 4.47

4.5 Rating 6,059 Reviews

87 %

of reviewers recommend Scrivens Opticians & Hearing Care

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About Scrivens Opticians & Hearing Care:

Established in 1938, Scrivens Opticians & Hearing Care is a family-owned and family-run business and today we have over 175 branches. As we continue to grow, we’ve made sure that our core focus has remained the same… “Providing our customers with excellent service and clinical excellence.” Our branch teams are trained to become customer champions, and we’re always working to improve the experience we offer.

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0121 456 8700

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thankyou to the lovely ladies in Aldridge Scrivens, made me feel very comfortable, really knew their stuff, instantly knew what frame would suit me and even helped measure my son up for frames for some migraine assisting glasses we were buying online. Lovely people, we even managed a giggle. Thank you so much Helen W”

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(Aldridge) - Posted 3 months ago

Thank you for taking the time to leave us such a nice review!

Posted 3 months ago

“Brilliant customer service and care , I had a thorough eye check today and am very satisfied, thanks Mo :) very helpful staff also 👍🏽 thank you”

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Posted 3 months ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience.

Posted 3 months ago

“I ordered varifocals from the Market Deeping branch and was served by the Manager who fleeced me for £350, less than I expected. On collecting them 2 weeks later a I saw a very proficient lady who was almost effervescent, polite and clearly knew what she was doing, (I think she was called Hollie - need to check spelling!). I also happened across the hearing guy (Pat) who sorted me out very quickly. I came out being able to see better, hear better and having had a great experience. Shame they don't do lunches, I would happily have stayed longer!”

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Posted 3 months ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 3 months ago

“Another excellent appointment with the Alfreton staff. Really good advice from Haley so was able to chose the right hearing aids for me. Everything explained with good description of the expected sounds while testing. Looking forward to collecting my chosen set and having them set up and explained to me.”

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(Alfreton) - Posted 3 months ago

Thank you for your wonderful review! We’ll pass your comments on to your local branch, and we look forward to assisting you again in future.

Posted 3 months ago

“the treatment that i got was very good , the staff were very nice and courteous , i had my ears syringed and am waiting for my new ear pieces now , i am very pleased with the service i am getting , thank you,”

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Posted 3 months ago

Thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 3 months ago

“Just had a test at wirksworth ith Maria,she was very professional,and patient with me.came out with new hearing aids that I can actually hear with. Many thanks steve green.”

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Posted 3 months ago

Thank you for taking the time to leave us such a nice review!

Posted 3 months ago

“Brilliant ! Helpful, patient, friendly. Walked in for a hearing test - and walked out with hearing aids. Free. Couldn't have asked for more. Thank you Gosport branch.”

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(Gosport) - Posted 3 months ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience at our branch in Gosport.

Posted 3 months ago

“Came in for glasses and saw holly the assistant manager, she was very helpful and knowledgeable.”

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Posted 3 months ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 3 months ago

“I moved to the Scrivens Heanor Branch after being with the same opthalmologist since school. Scrivens Heanor have made my move very easy. The staff have been extremely helpful and are a friendly bunch, which i love! I am very happy that I moved to an optician closer to home. My contact lenses are delivered regularly without issues. I am a very happy customer!”

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(Heanor) - Posted 3 months ago

Thank you for your wonderful review! We’ll pass your comments on to your local branch, and we look forward to assisting you again in future.

Posted 3 months ago

“First class service every year. Appointment reminders. Punctual. Friendly and extremely experienced staff.”

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Posted 4 months ago

Thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 3 months ago

“I visited Scrivens again two weeks ago for a new hearing aid after three years with my old one. The manager Doulat is always so helpful and I found the hearing Care absolutely excellent. I hadn't met Mary before and she was so delightful in her manner very kind, very clear in all her explanations, i learned a lot even though I have had the aids sometime. She gave up extra time for me I am old and eeded quite a bit of help and she was just lovely so kind and considerate I couldn't rate her highly enough thank you again Scrivens always good and Mary this time.”

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Posted 4 months ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience.

Posted 4 months ago

“I would give Witney branch 5 stars. The test was very thorough and all the staff were very friendly and helpful. I was most impressed that I was able to have my lenses replaced and not have to purchase another frame.”

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(Witney) - Posted 4 months ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 4 months ago

“Scrivens Brandon Suffolk Top Stars ⭐⭐ for Top ladies Very Professional, very friendly I have always had Issues with my eyes (Strabismus/Amblyopia) plus a small face , small Bridge Always come out happy with stylish fashionable glasses And I also have top notch Contact lenses too! Thank you 😊”

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(Brandon) - Posted 4 months ago

Thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 4 months ago

“The audiologist was friendly and sorted my hearing aids problem, also expertly micro suctioned my ears. I would definitely recommend.”

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Posted 4 months ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience.

Posted 4 months ago

“Inderjit, the Optometrist at the Rugby Branch has a wealth of knowledge and with this knowledge she was able to source the right type of contact lens for my specific needs. Inderjit, takes her time to explain the results of your eye test and the reasoning behind any recommendations. Sarah the Branch Manager and her team are welcoming, knowledgeable and polite. I often pop in to have my spectacles realigned and there has never been a time where I have been made to feel uncomfortable for asking, yet again! 'Thank you' to all of you for always making my visit a worthwhile experience.”

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(Rugby) - Posted 4 months ago

Thank you for the kind words! We’re so happy your visit at Rugby went so smoothly!

Posted 4 months ago

“All the staff at Feltham are wonderful. They use a very individual style to make you feel like a treasured customer. I'd like to thank each one of them for their care and attention. I would recommend without hesitation anyone to use their services if they need help with either hearing and sight loss.”

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(Feltham) - Posted 4 months ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 4 months ago

“Yet again excellent service from the Alfreton staff. Hayley spent a long time ensuring everything was ok and would not carry out unnecessary procedures. The new staff member is sure to enjoy working there. See you all in a fortnight.”

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(Alfreton) - Posted 4 months ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience at our branch in Alfreton!

Posted 4 months ago

“This review is about my experience over many years as regards your Kentish Town, London NW5 branch. I chose to attend at this branch after my local independent, and very reliable, optician closed down without notice. The Scrivens staffing has been very constant - with Michael, the resident professional, in place as long as I can remember. If I may: the star of the show is Doulat Richards who is a really delightful front of house man. He is incredibly understanding when I appear, and re-appear with some regularity, with yet another set of spectacles which I have managed to sit on or step on and do my best to demolish....He is well supported by lovely Avril. I am prepared to confess that I want to give Doulat a wee hug every time he helps me out while, for obvious reasons, I daren't.”

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(Kentish Town) - Posted 4 months ago

Thank you for your wonderful review! We’ll pass your comments on to your local branch, and we look forward to assisting you again in the future!

Posted 4 months ago

“Louise and Maxine at Sutton Coldfield branch helped me today giving excellent professional service.”

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(Sutton Coldfield) - Posted 4 months ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience at our branch in Sutton Coldfield!

Posted 4 months ago

“Went to Scrivens in Lymington, I can’t recommend this opticians highly enough! While on holiday my glasses broke, and I was worried I’d be stuck without them. The team were absolutely incredible – they managed to fit my lenses into a brand-new frame there and then. The service was fast, friendly,professional and the value was excellent too. Truly outstanding customer care – they went above and beyond to help me.”

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(Lymington) - Posted 4 months ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 4 months ago

Scrivens Opticians & Hearing Care is rated 4.5 based on 6,059 reviews