Scrivens Opticians & Hearing Care Reviews

Name: Scrivens Opticians & Hearing Care
Rating: 4.47

4.5 Rating 5,958 Reviews

87 %

of reviewers recommend Scrivens Opticians & Hearing Care

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About Scrivens Opticians & Hearing Care:

Established in 1938, Scrivens Opticians & Hearing Care is a family-owned and family-run business and today we have over 175 branches. As we continue to grow, we’ve made sure that our core focus has remained the same… “Providing our customers with excellent service and clinical excellence.” Our branch teams are trained to become customer champions, and we’re always working to improve the experience we offer.

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0121 456 8700

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I went to Scrivens Opticians North Finchley this morning as my elderly mother, who has advanced Alzheimer's, needed the nosepads replaced on her glasses. Mum is in the advanced stages of dementia and keeping her remaining two pairs of glasses working and wearable is imperative, as she is no longer able to sit for an eye test. The young woman who served me was absolutely lovely, replaced the nose-pads quickly, and cleaned the glasses for me. Her professionalism and kindness have made my day.”

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(Finchley) - Posted 1 week ago

Thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 2 days ago

“Many thanks to Tracey and Emily in the Alsager branch for repairing my Glasses quickly and efficiently. Excellent friendly and great service.”

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(Alsager) - Posted 1 week ago

Thank you for taking the time to leave us such a nice review!

Posted 2 days ago

“Attended appointment in Stamford. Staff very welcoming. Appointment was with Graham the audiologist. Excellent service received. Many thanks.”

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(Stamford) - Posted 1 week ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience at our branch in Stamford.

Posted 1 week ago

“Friendly and so so helpful and welcoming. Great service and very pleased. Exactly what I needed.”

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Posted 1 week ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 1 week ago

“Received cordial welcome and appointment on time. The ocptomiterist was very thorough and explained all the options and necessary treatment resulting in an early post op assessment for further treatment remedy. Would highly recommend this optician.”

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Posted 1 week ago

Thank you for your wonderful review!

Posted 1 week ago

“I had an eye test and found Suhayl the optician fantastic, he was very informative and friendly. All of the staff were amazing. After previously using other opticians, I found this experience much more pleasant and was excited to get my new glasses and even tried varifocals. I will definitely be using Scrivens Swadlincote again!!!”

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(Swadlincote) - Posted 1 week ago

Thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 1 week ago

“I always us Scrivens in Thirsk Clare and the team are brilliant Friendly and professional service always Thank you all”

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(Thirsk) - Posted 1 week ago

Thank you for taking the time to leave us such a nice review!

Posted 1 week ago

“The staff at New Milton are ALWAYS kind, courteous and very professional. A joy to do business with.”

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(New Milton) - Posted 1 week ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience at our branch in New Milton.

Posted 1 week ago

“The staff in Milton Keynes were super helpful! The Optician took time to explain everything she was doing and really put my mind at rest about the health of my eyes. Akta the manager helped me to find frames and looked after me; she was really kind and helpful. I am very happy with my visit.”

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(Milton Keynes) - Posted 1 week ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 1 week ago

“I saw Mary the audiologist at Kentish Town. Mary explained what would happen at the appointment - the way she spoke to me was so friendly and attentive - it was like talking to a friend. Mary carried out the hearing test in a professional manner and explained things throughout the appointment. The hearing aids were caliberated and fitted the same day, thank you Mary for all your help.”

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(Kentish Town) - Posted 1 week ago

Thank you for your wonderful review! We’ll pass your comments on to your local branch, and we look forward to assisting you again in future.

Posted 1 week ago

“I have now taken delivery of my chosen hearing aids following really good advice from Haley. After having them set up and tested then shown how to get the best from them I felt very confident using them. They have made a big difference to how I hear things, lower volumes and more clarity. No doubt they may need a few tweeks but a visit to Haley will sort it. Yet again thank you to the wonderful staff at Alfreton.”

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(Alfreton) - Posted 2 weeks ago

Thank you for taking the time to leave us such a nice review!

Posted 1 week ago

“I popped into scrivens today for a routine eye test. This has been my opticians for over 10 years and they have always been really accommodating. I was welcomed by Becky who was absolutely lovely. I was seen very quickly and the optometrist was really helpful. He listened to all my questions and gave me useful feedback. I needed new glasses so becky and her colleague assisted me. They were both super helpful and friendly! I’ve found a shape that suits me and couldn’t be more greatful for their help this afternoon! I couldn’t fault the service or staff, I would always recommend scrivens😊”

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Posted 2 weeks ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience.

Posted 1 week ago

“Great service, as usual, from the staff at the Chapel-en-le-Frith branch today. Highly recommended!”

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(Chapel-en-le-Frith) - Posted 2 weeks ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 1 week ago

“I went to go get my glasses and everyone was so kind especially the lady with blond hair and she gave me her honest opinion aswell as everyone else definitely recommend”

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Posted 2 weeks ago

Thank you for your wonderful review!

Posted 2 weeks ago

“Morning All, I had my earing test on Friday 31 October at Hamstead Branch. What can I say, well on entering the shop I was greeted by a very professional young lady ,who took my details . Then time for my test. Moehamed was the man in charge today. This Man was so good at is job. First he showed me my results from the test. And explained everything to me from start to finish. And he answerd all my questions. He set up my new earing aids and that was me all done walking out with earing aids. Thanks to all the team at Hamstead, Most of all thank you Moehamed for listening to me and being excellent at your job. I can't wait to get home and pair my earing aids to my phone. Yes they are Bluetooth, app download really pleased, NHS aids as well Thanks again. 😊”

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(Hamstead) - Posted 2 weeks ago

Thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 2 weeks ago

“Thank you to Samantha selby in Exeter, she was very patient explained everything thoroughly and very kind, I am very happy with my new hearing aids”

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(Exeter) - Posted 2 weeks ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience at our branch in Exeter.

Posted 2 weeks ago

“Bronwen Cook. Very happy with the service I recieved at Scrivens Winton. Very helpful and pleasant staff.”

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Posted 3 weeks ago

Thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 2 weeks ago

“The staff at the branch in Waterlooville, Hampshire were most helpful and particularly tolerant of us oldies who are not great with some modern technology. Helping to put controls onto the phone has been a great asset.”

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(Waterlooville) - Posted 3 weeks ago

Thank you for taking the time to leave us such a nice review!

Posted 2 weeks ago

“Amazing service. The staff were friendly and eased my nerves instantly. Really informative and all explained in a way I could understand. I can’t fault Scrivens (Weston) at all. Highly recommend, especially if you feel abit anxious!”

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(Weston Super Mare) - Posted 3 weeks ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience at our branch in Weston.

Posted 2 weeks ago

“Attended an appointment today in Stamford excellent service from all the staff there, especially the Audiologist couldnt have been more helpful , I believe it was Gary, whatever he xertainly more then lived upto my expectations thank you”

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(Stamford) - Posted 3 weeks ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 2 weeks ago

Scrivens Opticians & Hearing Care is rated 4.5 based on 5,958 reviews