Scrivens Opticians & Hearing Care Reviews

Name: Scrivens Opticians & Hearing Care
Rating: 4.47

4.5 Rating 5,960 Reviews

87 %

of reviewers recommend Scrivens Opticians & Hearing Care

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About Scrivens Opticians & Hearing Care:

Established in 1938, Scrivens Opticians & Hearing Care is a family-owned and family-run business and today we have over 175 branches. As we continue to grow, we’ve made sure that our core focus has remained the same… “Providing our customers with excellent service and clinical excellence.” Our branch teams are trained to become customer champions, and we’re always working to improve the experience we offer.

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0121 456 8700

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Staff at Hamstead branch wonderful with my elderly mum today. They are always friendly and efficient whenever I go for my own check ups too. Thank you.”

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(Hamstead) - Posted 3 months ago

Thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 3 months ago

“Everytime I get great service from Gosport especially from Andy and Mike I just love this branch I’ve been to Havant and waterloville to but Gosport is the best that I’ve been to”

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Posted 3 months ago

Thank you for taking the time to leave us such a nice review!

Posted 3 months ago

“I visited Gosport today and had the best service I’ve had before by a young lad called Andy who appeared to be working by himself and was quite busy before hand dealing with other customers. I came in cause my hearing aid wasn’t functioning properly he looked at my hearing aid and showed me that it was blocked by wax he cleaned my aids and they are the best I will definitely return”

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(Gosport) - Posted 3 months ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 3 months ago

“I had my annual eye test at the friendly Stamford branch last week and, always, met with courtesy, kindness and professionalism. Thank you!”

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(Stamford) - Posted 3 months ago

Thank you for your wonderful review! We're delighted to hear you are happy with your new glasses. We’ll pass your comments on to your local branch, and we look forward to assisting you again in future.

Posted 3 months ago

“I visited the Hythe branch in Hampshire yesterday with my mum who had a difficult time at our local eye unit due to it being very busy and not enough communication. The staff at this branch were wonderful and spent time listening to my mum's concerns about her eyes and were able to answer all her questions! We both felt reassured when we left!! Thank you so much.”

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(Southampton Hythe) - Posted 3 months ago

Thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 3 months ago

“I was not looking forward to getting my hearing tested and having the hearing aids that i knew i needed however the staff we so friendly and considerate and i am delighted that i can now hear the leaves rustling in the trees ,bird song and the cry of our local Red Kites as they hover over the house. Even the running water in my kitchen tap sounds melodic. Thank you so much you have put a smile on my face and literally music in my ears .”

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Posted 4 months ago

Thank you for taking the time to leave us such a nice review!

Posted 4 months ago

“Couldn't ask for better service- friendly, polite and professional.”

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Posted 4 months ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience.

Posted 4 months ago

“Very friendly, professional advice and care at Scrivens in Weston-super-Mare. Thank you”

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(Weston Super Mare) - Posted 4 months ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 4 months ago

“First class could not been better .”

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Posted 4 months ago

Thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 4 months ago

“Very friendly Staff in your Willenhall branch, always so helpful and cheerful, go above and beyond for their customers.”

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(Willenhall) - Posted 4 months ago

Thank you for taking the time to leave us such a nice review!

Posted 4 months ago

“The team in sutton-in-ashfield, we're very friendly and helpful.I had diabetic screening and the care and treatment were fantastic. Very highly recommended!!”

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(Sutton In Ashfield) - Posted 4 months ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience at our branch in Sutton-in-Ashfield.

Posted 4 months ago

“Thank you to Scrivens in Hedge End for my excellent experience. When I phoned, it was easy to make an appointment and I was seen within 3 weeks. My audiologist Rubina was excellent, very calm, professional and clear. She tested my hearing and explained the results clearly, allowing me to ask questions. Then she fitted me with hearing aids. I have noticed since then I that I can understand phone conversations more easily and can turn down the radio and tv a little. I was a bit apprehensive before my appointment, but the staff at Scrivens Hedge End were very welcoming, and it was a real pleasure to be seen by Rubina, who was very competent and friendly and inspired confidence. Thank you very much. I would recommend you to anybody needing there hearing tested. The test and hearing aids I received were free of charge to me, they were provided and paid for by the NHS.”

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(Southampton Hedge End) - Posted 4 months ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 4 months ago

“Wonderful wallasey pulls out all the stops, thanks guys.”

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(Wallasey) - Posted 4 months ago

Thank you for taking the time to leave us such a nice review!

Posted 4 months ago

“Scrivens 0pticians in Bolton, I have been going there for years didn't think they could get any better. I was wrong today they were so helpful, easy to understand and follow from the receptionist to the optician. All due credit to the team there they were excellent.”

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(Bolton) - Posted 4 months ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience at our branch in Bolton.

Posted 4 months ago

“Just had my eye test at Scrivens Wolstanton, Julie and Holly always excel in customer service, nothing is too much trouble for them. They are so friendly and pleasant even when they may not feel to good themselves . these last few weeks have been horrendous for them with no air conditioning working and the office like a furnace, but I was glad to see that this has now been sorted. Well done Julie and Holly it is a pleasure to visit you.”

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(Wolstanton) - Posted 4 months ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 4 months ago

“Popped in yesterday to see if they could repair / replace the nose pads on my glasses. They could and did them straight away and even better they didn’t charge me anything for the repair. That was unexpected and very refreshing this day and age. Very helpful staff. I would use them again.”

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Posted 4 months ago

Thank you for taking the time to leave us such a nice review!

Posted 4 months ago

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Posted 4 months ago

“Big thank you to the staff at the Newquay branch who sorted a problem I was having with my hearing aids failing to connect to the app. Being on holiday I had struggled for 2 days trying to establish a connection and desperately needed them to work. Staff sorted the problem in no time with no charge. Sorry I can't remember your names but many thanks to you both. 10th July”

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(Newquay) - Posted 4 months ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience at our branch in Newquay.

Posted 4 months ago

“Went to the Bolton branch for an eye test. A very beautiful, polite, helpful young lady called Julie helped me after my test. We went through a range of glasses and finally picked a pair and ordered them with her. Will definitely come back for sunglasses and possibly contacts in the future.”

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(Bolton) - Posted 4 months ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 4 months ago

“I have had the very best customer care. I have been so well looked after by Ru at Scrivens Lymington. It has taken me ages to adapt to hearing aids. Ru has tried moulds, and lots of recalabrating. The moulds were not comfortable for me, so today, we reverted back, but I'm sure I've had more than my fair share of appointments. Honestly, nothing has been too much trouble. Every time I walk through the door, everyone is pleased to see me! It's an amazing service, and I am very thankful that I opted for Scrivens. It's been a wonderful service.”

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(Lymington) - Posted 4 months ago

Thank you for your wonderful review! We’ll pass your comments on to your local branch, and we look forward to assisting you again in future.

Posted 4 months ago

Scrivens Opticians & Hearing Care is rated 4.5 based on 5,960 reviews