Scrivens Opticians & Hearing Care Reviews

Name: Scrivens Opticians & Hearing Care
Rating: 4.47

4.5 Rating 5,805 Reviews

87 %

of reviewers recommend Scrivens Opticians & Hearing Care

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About Scrivens Opticians & Hearing Care:

Established in 1938, Scrivens Opticians & Hearing Care is a family-owned and family-run business and today we have over 175 branches. As we continue to grow, we’ve made sure that our core focus has remained the same… “Providing our customers with excellent service and clinical excellence.” Our branch teams are trained to become customer champions, and we’re always working to improve the experience we offer.

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0121 456 8700

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service all round. I was welcomer into the branch by Kevin, had an informative chat with the optometrist, who explained everything fully during the test and booked a follow-up appointment to check an abnomily. Kevin then assisted with my choice of frames and lenses and I left the branch very satisfied.”

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Posted 11 months ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 11 months ago

“Excellent service and attention”

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Posted 11 months ago

Thank you for the kind words!

Posted 11 months ago

“Just had my eyes tested young gentleman was very thorough and pleasant who then passed me on to the receptionist who helped me choose a frame for my new glasses there were so many to choose from I was having trouble deciding I can only thank the young lady for her patience looking forward to my new glasses”

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Posted 11 months ago

Thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 11 months ago

“Very friendly, helpful staff & optician very thorough & informative.”

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Posted 11 months ago

Thank you for taking the time to leave us such a nice review!

Posted 11 months ago

“Refundings”

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Posted 11 months ago

Thank you for taking the time to leave us a positive rating!

Posted 11 months ago

“Staff helpful and pleasant. Service and advice very good from all staff.”

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Posted 11 months ago

Thank you for taking the time to leave us such a nice review!

Posted 11 months ago

“Fantastic service at the Didcot branch. My optician was so lovely and knowledgeable. She answered my questions and put me at ease. A really lovely lady. The gentlemen who fitted my glasses was also really nice and didn’t pressure me or rush me at all. I really nice experience all round.”

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(Didcot) - Posted 11 months ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience at our branch in Didcot!

Posted 11 months ago

“The staff are brilliant, mite not have every style of glasses in store but do have a good selection but the customer care is 1000% the best, i wouldn't go anywhere else very friendly very helpful and listen an pay attention to detail, you won’t be disappointed, the young ladies helped me change my glasses even advised to change them when next pair came had them on couple of hours an changing them was the best advice I’m so so happy with my new glasses 28 days thing that offered if you don’t like your glasses you can change them brilliant”

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Posted 11 months ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 11 months ago

“The service, professionalism, and commitment to individual customer satisfaction at your Bury St Edmunds branch are superb. They are an example not just to the Optician/Hearing industry but to any business that relies on reputation. I will never go anywhere else.”

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(Bury St Edmunds) - Posted 11 months ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience at our branch in Bury St Edmunds!

Posted 11 months ago

“The optician and staff very professional. The quick response of finding my cataract and getting me surgery very impressive, absolutely first class service thankyou”

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Posted 11 months ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 11 months ago

“Everyone was kind and helpful thankyou”

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Posted 11 months ago

Thank you for taking the time to leave us such a positive rating!

Posted 11 months ago

“Very good, the ladies know what they are doing, and it's nice to see a new member of staff.”

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Posted 11 months ago

Thank you for the kind words!

Posted 11 months ago

“My experience visiting Scrivens was excellent. The Optician was very thorough and answered all my questions so I understood the whole process easily. I have since received an appointment to have my pressure checked at the eye hospital in October which I think was overdue thank you .”

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Posted 11 months ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 11 months ago

“Excellent, efficient and professional service from the Team at the Cotteridge Branch Birmingham”

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(Cotteridge) - Posted 11 months ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience at our branch in Cotteridge!

Posted 11 months ago

“Very caring and courteous staff, made me feel very welcome”

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Posted 11 months ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 11 months ago

“Excellent service and friendly”

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Posted 11 months ago

Thank you so much for your review!

Posted 11 months ago

“Polite, professional, friendly.”

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Posted 11 months ago

Thank you for taking the time to leave us such a nice review!

Posted 11 months ago

“Excellent service, optician marvelous, as were the staff”

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Posted 11 months ago

Thank you for taking the time to leave us such a positive rating!

Posted 11 months ago

“The whole experience is excellent. Very friendly staff and excellent service”

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Posted 11 months ago

Thank you for the kind words!

Posted 11 months ago

“Very professional and caring”

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Posted 11 months ago

Thank you for taking the time to leave us such a nice review!

Posted 11 months ago

Scrivens Opticians & Hearing Care is rated 4.5 based on 5,805 reviews