Scrivens Opticians & Hearing Care Reviews

Name: Scrivens Opticians & Hearing Care
Rating: 4.47

4.5 Rating 6,079 Reviews

87 %

of reviewers recommend Scrivens Opticians & Hearing Care

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About Scrivens Opticians & Hearing Care:

Established in 1938, Scrivens Opticians & Hearing Care is a family-owned and family-run business and today we have over 175 branches. As we continue to grow, we’ve made sure that our core focus has remained the same… “Providing our customers with excellent service and clinical excellence.” Our branch teams are trained to become customer champions, and we’re always working to improve the experience we offer.

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0121 456 8700

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful attentive and friendly!!”

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Posted 1 year ago

Thank you for taking the time to leave us such a nice review!

Posted 1 year ago

“My first eye test i quite a few years ,booked on line and got in the next day.the service in the shop was very friendly and the eye test was done very professionally .”

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Posted 1 year ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience.

Posted 1 year ago

“Very friendly took there time with my eye test”

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Posted 1 year ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 1 year ago

“Professional and friendly service as always”

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Posted 1 year ago

Thank you for your wonderful review!

Posted 1 year ago

“Efficient, on time, helpful & polite - what more can you want?”

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Posted 1 year ago

Thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 1 year ago

“I made an error with my appointment, and the staff were amazing at sorting out a new appointment (and apologised even though it was my error!). New appointment occurred, quick, friendly and efficient. New glasses bought and service was excellent.”

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Posted 1 year ago

Thank you for taking the time to leave us such a nice review!

Posted 1 year ago

“Burslem's Scrivens is always a pleasure to visit. Very jolly and informative staff. No sense of being hurried along. I am always pleased with my new spectacles and equally pleased to hear that I don't (yet) need a pair for driving.”

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(Burslem) - Posted 1 year ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience at our branch in Burslem.

Posted 1 year ago

“It was the first time I had used Scrivens. The young lady Optician was very thorough in my eye test and took the time to explain matters to me. The range and price of spectacle frames was excellent. The attention from all the staff was first class.”

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Posted 1 year ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 1 year ago

“Fantastic service at St Ives Cambs branch, nothing was too much trouble to explain things. Very helpful with helping choose frames and not pushy at all. Would highly recommend Scrivens.”

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(St Ives) - Posted 1 year ago

Thank you for your wonderful review! We’ll pass your comments on to your local branch, and we look forward to assisting you again in future.

Posted 1 year ago

“Very good service from entering the Oldbury branch right up till leaving Staff in branch answered questions through out very informative on what to expect through out”

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(Oldbury) - Posted 1 year ago

Thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 1 year ago

“Amazing branch, so friendly and helpful. Dipesh is the best manager going. Nothing is too much trouble. Can't recommend this test centre enough.”

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Posted 1 year ago

Thank you for taking the time to leave us such a nice review!

Posted 1 year ago

“Put off having hearing aids for quite a long time until I felt I really needed them. It has been quite a transformation The audiologist at the Hedge End branch was friendly and professional and put me at my ease throughout the session.”

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Posted 1 year ago

Thank you for taking the time to leave us such a nice review!

Posted 1 year ago

“Marvelous service. A particular mention of Mrs Nagini Cambampaty.”

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Posted 1 year ago

Thank you for the kind words!

Posted 1 year ago

“This was my first time using Scrivens, and I can honestly say that the team at the North Finchley branch is incredibly friendly and knowledgeable. Stephen, Samantha, and Darren were incredibly welcoming and provided me with excellent guidance throughout the process.”

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Posted 1 year ago

Thank you for your wonderful review! We’ll pass your comments on to your local branch, and we look forward to assisting you again in the future.

Posted 1 year ago

“I had the best experience ever the staff were lovely.I couldn’t have been better looked after.thank you so very much”

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Posted 1 year ago

Thank you for taking the time to leave us such a nice review!

Posted 1 year ago

“Kind, knowledgable attentive and skilled staff. Service was very efficient and fully explained at each step of the Eye and Hearing test and positive unpushy advice given regarding prescription and requirements going forward.”

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Posted 1 year ago

Thanks for the excellent review!

Posted 1 year ago

“Great customer service, fast turnaround on my 2 pairs of glasses. Thoroughly recommend the Rugby Branch of Scrivens great service from start to finish. Definitely my New go to opticians .”

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Posted 1 year ago

Thank you for the kind words! We’re so happy your visit at Rugby went so smoothly!

Posted 1 year ago

“Not applicable.”

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Posted 1 year ago

Thank you for leaving us a positive rating!

Posted 1 year ago

“Superb service from staff at Scrivens, Stafford Road, Wolverhampton”

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Posted 1 year ago

Thank you for the kind words!

Posted 1 year ago

“The branch at Winton Bournemouth I can only give a 5 star review. My husband and I went to visit last week. Everyone was so friendly and made both my husband and I very welcome. The team explained as each of us went through our eye test what they were doing and why. Nothing was rushed and when it came to choosing frames again the team were very helpful. We have been to other High street branches of other National opticians over the years but I have never had such a personal experience. In the past it has felt as though you (the customer is just a number) not the case with the Winton team. Thank you to you all for making both of us feel like a customer not just a number.”

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(Winton) - Posted 1 year ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience at our branch in Winton!

Posted 1 year ago

Scrivens Opticians & Hearing Care is rated 4.5 based on 6,079 reviews