Scrivens Opticians & Hearing Care Reviews

Name: Scrivens Opticians & Hearing Care
Rating: 4.47

4.5 Rating 6,072 Reviews

87 %

of reviewers recommend Scrivens Opticians & Hearing Care

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About Scrivens Opticians & Hearing Care:

Established in 1938, Scrivens Opticians & Hearing Care is a family-owned and family-run business and today we have over 175 branches. As we continue to grow, we’ve made sure that our core focus has remained the same… “Providing our customers with excellent service and clinical excellence.” Our branch teams are trained to become customer champions, and we’re always working to improve the experience we offer.

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0121 456 8700

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My visit to the Rotherham branch was a great experience I’ve warn glasses for many years and visited several opticians this visit was one of the best I’ve had very informative excellent eye test help with choosing my glasses all round fab experience would highly recommend Carina branch manager in particular was brilliant”

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(Rotherham) - Posted 1 year ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 1 year ago

“Very good service from booking our appointment all the way to collecting mine and my daughters glasses. Optician was very patient with my children and even more reassuring when I was told the extent of my daughter’s prescription. Really good choice of glasses and wonderful staff to help find the right ones suited to your face shape etc. The branch manager was more than happy to let us visit a number of times to make sure my 3 year old got the perfect glasses for home and school.”

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Posted 1 year ago

Thank you for your wonderful review! We're delighted to hear you are happy with your new glasses. We’ll pass your comments on to your local branch, and we look forward to assisting you again in future.

Posted 1 year ago

“I’ve not had my eyes tested in over 7 years. The experience I had at Scrivens was fantastic from start to finish. The ladies were very thorough through my whole appointment explaining everything step by step. The ladies in store then helped me chose my glasses and explain the next steps. They were extra helpful and even helped play and watch my daughter whilst I had my appointment! Big shout out to Carina who helped me with everything too. All the staff are fabulous :-) x”

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Posted 1 year ago

Thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 1 year ago

“My Scrivens Branch is in Feltham, MIddx. The branch Manager is Dipesh. I have been a customer for some years now and my recent visit was, as always, superb. I deal with Dipesh who is incredibly helpful, kind, understanding and has a lovely warm, personable manner. He always goes out of his way to to sort out issue I have and I just wanted to let you know that he is a great Manager. He is a great asset to your company. Thank you for all your great service Dipesh. I look forward to seeing you again on my next visit.”

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(Feltham) - Posted 1 year ago

Thank you for taking the time to leave us such a nice review!

Posted 1 year ago

“Everyone was very polite and helpful”

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Posted 1 year ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience.

Posted 1 year ago

“Really helpful and friendly staff.”

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Posted 1 year ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 1 year ago

“I receive excellent service from the manager, staff and optomotrist Stephanie Andrews at the Brandon branch.”

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(Brandon) - Posted 1 year ago

Thank you for your wonderful review! We’ll pass your comments on to your local branch, and we look forward to assisting you again in future.

Posted 1 year ago

“I had my appointment last Saturday in North Walsham this review is purely and simply for Guy the amazing Ophthalmologist. I have never experienced anyone so informative when I have had my eyes tested ever. He was very thorough in explaining what I needed to do to help my eyesight without being overbearing. If there were 5 star plus rating Guy is the man.”

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(North Walsham) - Posted 1 year ago

Thank you for taking the time to leave us such a nice review!

Posted 1 year ago

“Superb standard of service”

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Posted 1 year ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience.

Posted 1 year ago

“All good thank you..”

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Posted 1 year ago

Thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 1 year ago

“Very helpful polite and answered all my questions thank you”

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Posted 1 year ago

Thank you for taking the time to leave us such a nice review!

Posted 1 year ago

“Five stars are not enough! The team are brilliant at top level customer care. Always going above & beyond to achieve customer satisfaction, resolving any issues along the way. A delightful team of caring people. Cannot rate highly enough”

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Posted 1 year ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience.

Posted 1 year ago

“A nice opticians, friendly nice staff. I will return”

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Posted 1 year ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 1 year ago

“Very friendly and helpful..no drama just a very easy visit to the widnes shop.5*”

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(Widnes) - Posted 1 year ago

Thank you for your wonderful review! We’ll pass your comments on to your local branch, and we look forward to assisting you again in future.

Posted 1 year ago

“I always receive excellent care at Scrivens, Newmarket. The optician is very thorough and I trust her completely. She will notice anything that needs further treatment or investigation. In regard to lenses, she makes helpful and appropriate suggestions and I never feel under pressure. The optical assistants are all excellent, too. They are very professional and courteous. They carry out some of the visual tests and are very helpful when it comes to choosing frames.”

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(Newmarket) - Posted 1 year ago

Thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 1 year ago

“Excellent customer service, very friendly and very helpful! couldn’t have asked for a better experience, such a lovely bunch of ladies!”

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Posted 1 year ago

Thank you for taking the time to leave us such a nice review!

Posted 1 year ago

“My branch which i have been attending for many many years, the staff are very friendly and informative they go above and beyond. Caring and patience. I have no complaints about the staff at my branch. The only compaint I have being a pensioner I know I have a high prescription, but my lens prescription are to expensive as I have to pay for each lens. Other than that, I'm happy with the branch. Thank you Harrow Rd branch”

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(Paddington) - Posted 1 year ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience.

Posted 1 year ago

“The staff at Deeping branch are always very pleasant and helpful both in branch and over the telephone. I can't fault them.”

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(Market Deeping) - Posted 1 year ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 1 year ago

“All staff are so helpful and friendly especially Sonia who goes above and beyond.”

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Posted 1 year ago

Thank you for your wonderful review!

Posted 1 year ago

“Excellent all round service!”

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Posted 1 year ago

Thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 1 year ago

Scrivens Opticians & Hearing Care is rated 4.5 based on 6,072 reviews