Scrivens Opticians & Hearing Care Reviews

Name: Scrivens Opticians & Hearing Care
Rating: 4.47

4.5 Rating 5,804 Reviews

87 %

of reviewers recommend Scrivens Opticians & Hearing Care

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About Scrivens Opticians & Hearing Care:

Established in 1938, Scrivens Opticians & Hearing Care is a family-owned and family-run business and today we have over 175 branches. As we continue to grow, we’ve made sure that our core focus has remained the same… “Providing our customers with excellent service and clinical excellence.” Our branch teams are trained to become customer champions, and we’re always working to improve the experience we offer.

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0121 456 8700

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This was my second visit to Scrivens Hunslet where I was seen by Clare both times.Here knowledge, care and explanation of the procedure she was explaining throughout my visit was exemplary. She had a friendly professional attitude which made me comfortable throughout my visit. Highly recommended and a credit to Scrivens Hearing.”

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Posted 10 months ago

Thank you for your wonderful review! We’ll pass your comments on to your local branch, and we look forward to assisting you again in the future!

Posted 10 months ago

“I went to Gosport Scrivers branch for a hearing aid. There was a young consultant who helped me with my hearing aid. Her name was Abi Warrington. She was very friendly, smiley and exceptionally helpful, knowledgeable, and professional.”

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Posted 10 months ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 10 months ago

“I am now transferred to Liscard shopping centre fre foulkes”

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Posted 10 months ago

Thank you for taking the time to leave us a positive rating!

Posted 10 months ago

“Went in to the Newark branch today. All the staff are very friendly and helpful. Great service, thank you.”

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(Newark) - Posted 10 months ago

Thank you for the kind words! We’re so happy your visit at Newark went so smoothly!

Posted 10 months ago

“Excellent and speedy service from Bolton's Scriven branch. Immediate improvement in level of hearing. Easy to use.”

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(Bolton) - Posted 10 months ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience at our branch in Bolton!

Posted 10 months ago

“Very pleased hearing aids have made a big help to me in my everyday life”

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Posted 10 months ago

Thank you for taking the time to leave us such a positive rating!

Posted 10 months ago

“I recently had my eyes and ears checked at Scrivens in Ely (Cambs) & went on to purchase hearing aids. The whole process was excellent, the customer service and attention to detail to answer all my questions made me feel at ease, (as it was my first time wearing hearing aids). I highly recommend the service provided by the Ely branch,”

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(Ely) - Posted 10 months ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 10 months ago

“Very happy with the service with scrivens.”

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Posted 10 months ago

Thank you for taking the time to leave us such a positive rating!

Posted 10 months ago

“I had exemplary service at Havant Branch. Tom was most helpful. Many thanks indeed.”

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(Havant) - Posted 10 months ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience at our branch in Havant!

Posted 10 months ago

“The staff were very helpful, kind and supportive both on the phone and in branch at Hunslet. Excellent service rate at 10/10”

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Posted 10 months ago

Thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 10 months ago

“Always great whenever I visit for my eye tests. Knowledgeable and helpful. I wouldn't visit any other optical stores apart from them.”

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Posted 10 months ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 10 months ago

“Hearing test 19.9.24 at Hedge End opticians Very helpful staff and extremely professional”

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Posted 11 months ago

Thank you for taking the time to leave us such a positive rating!

Posted 10 months ago

“Great service at Corporation St. The health test for my eyes is very important because there is Glaucoma in my family so having that sling with the eye test is very welcome. All the staff are lovely and very helpful.”

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Posted 11 months ago

Thank you for taking the time to leave us such a nice review!

Posted 10 months ago

“First class service, friendly, professional and thorough. I had an eye test at the Pocklington branch this morning and found the staff there a pleasure to deal with. I didn’t need new glasses and there was no hard sell to make me buy any.”

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(Pocklington) - Posted 11 months ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience at our branch in Pocklington!

Posted 10 months ago

“The staff at the Kings Heath branch are very polite and helpful especially Emma, who went through all my opinions carefully and with the help of her colleagues helped me to pick the right frames to suit me I would highly recommend scrivens at Kings Heath.”

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(Kings Heath) - Posted 11 months ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 10 months ago

“Very helpful listens to you. Very patient”

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Posted 11 months ago

Thank you for the kind words!

Posted 10 months ago

“Good all round service”

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Posted 11 months ago

Thank you for taking the time to leave us such a positive rating!

Posted 10 months ago

“The customer service which I have received on more than one occasion at the Stapleford, Nottingham branch has always been superb. A great team of helpful people.”

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(Stapleford) - Posted 11 months ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience at our branch in Stapleford!

Posted 10 months ago

“Customer service is unparalleled. Staff members have excellent knowledge of products and can recommend things without using jargon.”

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Posted 11 months ago

Thank you for taking the time to leave us such a nice review!

Posted 11 months ago

“Excellent service all round. I was welcomer into the branch by Kevin, had an informative chat with the optometrist, who explained everything fully during the test and booked a follow-up appointment to check an abnomily. Kevin then assisted with my choice of frames and lenses and I left the branch very satisfied.”

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Posted 11 months ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 11 months ago

Scrivens Opticians & Hearing Care is rated 4.5 based on 5,804 reviews