Scrivens Opticians & Hearing Care Reviews

Name: Scrivens Opticians & Hearing Care
Rating: 4.47

4.5 Rating 5,805 Reviews

87 %

of reviewers recommend Scrivens Opticians & Hearing Care

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About Scrivens Opticians & Hearing Care:

Established in 1938, Scrivens Opticians & Hearing Care is a family-owned and family-run business and today we have over 175 branches. As we continue to grow, we’ve made sure that our core focus has remained the same… “Providing our customers with excellent service and clinical excellence.” Our branch teams are trained to become customer champions, and we’re always working to improve the experience we offer.

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0121 456 8700

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What a lovely service I received at my appointment. The two girls on the desk were brilliant and so friendly. The optician was really nice and explained things so well. Such a lot of choice of frames and such a good price. Thank you all so much. Will recommend to all my friends and family.”

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Posted 11 months ago

Thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 11 months ago

“Customer service and staff at Haywards heath branch are always friendly and very helpful. Excellent service whether it be audio or new specs. Thank you all. John...x”

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(Haywards Heath) - Posted 11 months ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 11 months ago

“Unbelievably great service from Nina at Clifton (Bristol) branch in accommodating my 93 year old Aunt for an emergency appointment! She very quickly understood the problem that my Aunt was facing and was able to negotiate to move another patient to a different time to accommodate this emergency. My thanks to that patient also!”

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(Clifton) - Posted 11 months ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 11 months ago

“The people who work at Scrivens make you feel so relaxed And they are very professional”

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Posted 11 months ago

Thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 11 months ago

“I have been very pleased with the service at Mill Hill Broadway branch, both for sight and hearing!”

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(Mill Hill) - Posted 11 months ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience at our branch in Mill Hill!

Posted 11 months ago

“Excellent Service, everyone there were so helpful to me as I am dissabled and iI had lost my Husband 4 weeks prior, they took me under their wing. Helping me with my coat, making sure I was OK and helping me to the Rooms for my Eye Tests. Also when all was completed They helped me with the Glasses and the Sunglasses. I was very very impressed, Do not seem to get the attention nowadays as they gave me. Looking forward to going back for fitment and collecting my Glasses. Big Thank you Scrivens Nothing was too much trouble.”

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(Wimborne) - Posted 11 months ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 11 months ago

“Service is absolutely incredible 👏 and so is customer service, I recommend scrivens for both their services!!!!!”

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Posted 11 months ago

Thank you for the excellent review!

Posted 11 months ago

“Excellent service and customer care from start to finish. I will return to this branch again. Thank you to all the staff.”

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Posted 11 months ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 11 months ago

“Magnificent service from all the staff at Broadstone branch Thank you !!!!”

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(Broadstone) - Posted 11 months ago

Thank you for your wonderful review! We’ll pass your comments on to your local branch, and we look forward to assisting you again in the future!

Posted 11 months ago

“All the staff was lovely and really helpful 🤩🤩🤩🤩🤩 highly recommend them 😁”

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Posted 11 months ago

Thank you for taking the time to leave us such a nice review!

Posted 11 months ago

“Excellent service really nice caring staff a much better experience than Specsavers.”

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Posted 11 months ago

Thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 11 months ago

“Very freindly staff.felt really happy with their service.”

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Posted 11 months ago

Thank you for the kind words!

Posted 11 months ago

“Had an eye test this week having used Scrivens for my hearing aids. Very thorough and explained everything .All the staff very helpful and friendly.Highly recommend Bishop Auckland branch.”

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(Bishop Auckland) - Posted 11 months ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience at our branch in Bishop Auckland!

Posted 11 months ago

“Great service and friendly staff. Will definitely keep going there for eye tests etc. i like the personalised service.”

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Posted 11 months ago

Thank you for taking the time to leave us such a nice review!

Posted 11 months ago

“The members of staff are always friendly and polite. For my eye test recently, I saw the optician on time & she was very clear when giving me the result of my eye test.”

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Posted 11 months ago

Thank you for the kind words!

Posted 11 months ago

“My recent eye test was fantastic. It was not rushed, I was talked through every step and what they were checking for, and although I needed glasses there was no hard sell. Scrivens Newark- a big thumbs up from me”

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(Newark) - Posted 11 months ago

Thank you for taking the time to leave us such a nice review!

Posted 11 months ago

“The most friendliest knowledgeable team at Hedge End There care amd service in both my optical and hearing appointments was second to none and the front of house team made sure there was a continuation of care with any questions I asked”

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(Southampton Hedge End) - Posted 11 months ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience at our branch in Hedge End!

Posted 11 months ago

“I had an appointment yesterday with Hayley, an Audiologist at Scrivens in Alfreton, Derbyshire about getting NHS hearing aids. I was very pleased with the outcome - she was professional, listened to my concerns and acted with care and consideration. Well done.”

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(Alfreton) - Posted 11 months ago

Thank you for the kind words! We’re so happy your visit at Alfreton went so smoothly!

Posted 11 months ago

“I am customer in Scrivens Feltham for long time for eyes and hearing, I love music and I bought private hearing aids some time ago as I do want to listen my music in the best way possible. I do go back to Feltham branch often to get my hearing aids adjusted as I am very specific about my music as I monition earlier. Branch manager Dipesh and team always made me feel welcome and happy to help me with quick appointment. The atmosphere in branch is always so nice and friendly and I always fell good to go for any help, eyes or hearing. Aaman is very professional and listen to my needs and always helped me in best way and pleased me very much. I love my music and them to help me to give me my youth back is the best gift. Thank you”

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(Feltham) - Posted 11 months ago

Thanks for the excellent review! We’ll pass your comments on to your local branch, and we look forward to assisting you again in the future!

Posted 11 months ago

“I wasn't happy with the old style NHS hearing aids, staff at Sutton Coldfield store recommended the new NHS digital ones that came out this Summer and they are great, so much better, the staff at the store are so helpful, explained everything and a couple of times when I had a problem or not sure with anything I have popped back and they explain things and very patient with me, a big thank you to Sophie, she has been fantastic.”

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(Sutton Coldfield) - Posted 11 months ago

Thank you for the kind words! We’re so happy your visit at Sutton Coldfield went so smoothly!

Posted 11 months ago

Scrivens Opticians & Hearing Care is rated 4.5 based on 5,805 reviews