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Scrivens Opticians & Hearing Care Reviews

4.5 Rating 4,973 Reviews

87 %

of reviewers recommend Scrivens Opticians & Hearing Care

Company Reviews

About Scrivens Opticians & Hearing Care:

Established in 1938, Scrivens Opticians & Hearing Care is a family-owned and family-run business and today we have over 175 branches. As we continue to grow, we’ve made sure that our core focus has remained the same… “Providing our customers with excellent service and clinical excellence.” Our branch teams are trained to become customer champions, and we’re always working to improve the experience we offer.

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Phone:

0121 456 8700

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing customer service. Kind and thoughtful staff. Nice comfortable branch with great choice of glasses.”

Posted 3 weeks ago

Thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 3 weeks ago

“Everyone in the Tilehurst was so lovely and welcoming, straightforward test, answered questions, were happy to help choose frames or let me browse”

(Tilehurst) - Posted 3 weeks ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience at our branch in Tilehurst!

Posted 3 weeks ago

“The team Scrivens in Lymington are all amazing and go out of their way to make you feel special and valued, exceptional customer service.”

(Lymington) - Posted 4 weeks ago

Thank you for the kind words! We’re so happy your visit at Lymington went so smoothly!

Posted 3 weeks ago

“Thank you very much for fixing my glasses today, very kind, they’re not falling off anymore!!”

Posted 1 month ago

Thank you for taking the time to leave us such a positive rating!

Posted 3 weeks ago

“The Staff were more than helpful, they were courteous and kind. The Audiologist, Aasiyah Chhadat was excellent and very knowledge able and very patient with a very pleasant personality. Would definitely recommend Scrivens.”

Posted 1 month ago

Thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 3 weeks ago

“I have been a customer at the Heanor branch for several years. Some members of staff have changed in that time but they all have one thing in common. They are all very pleasant and helpful. However, more importantly, they get the job done properly and ensure that I am happy. On my most recent visit, mid March '24, that familiar friendly welcome is still there. A big THANK YOU to you all.”

(Heanor) - Posted 1 month ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 3 weeks ago

“The staff at Mill Hill were so helpful, especially Ami Kotecha who was so kind, helpful and patient.”

(Mill Hill) - Posted 1 month ago

Thank you for the kind words! We’re so happy your visit at Mill Hill went so smoothly!

Posted 1 month ago

“Good professional service, excellent products, very helpful and easy to get things like batteries and tubes in aftercare.”

Posted 1 month ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 1 month ago

“As always a friendly smile on entering the premises and nothing too much trouble. Every step of the eye test explained to me. Thanks to all the staff at the Poulton-le-Fylde centre.”

(Poulton) - Posted 1 month ago

Thank you for the excellent review! We’re so happy your visit at Poulton went so smoothly!

Posted 1 month ago

“Excellent service - so thorough and patient. The team at Bourne End have been there for some time and really know their customers. I went to a large chain competitor around a year ago and all I can say is that it is very good to be back with Scrivens. Quality care and advice.”

(Bourne End) - Posted 1 month ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience at our branch in Bourne End!

Posted 1 month ago

“I highly recommend Scrivens as the Team are so helpful, cheerful and professional.”

Posted 1 month ago

Thank you for taking the time to leave us such a nice review!

Posted 1 month ago

“I haven't got my glasses yet, but all I can say is the staff in the Sheffield Orchard Square branch were very friendly and helpful. It's years since I had an eye test and my previous experience (not with Scriven's) was a waste of time and money, so I was a little apprehensive, I needn't have been, I felt completely relaxed and in good hands in the shop. The prices didn't seem bad, and I didn't have a long wait. All in all, so far so good.”

(Sheffield Orchard Square) - Posted 1 month ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 1 month ago

“Very pleased with the service provided by professional team”

Posted 1 month ago

Thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 1 month ago

“Excellent , friendly and professional and would recommend the Hearing care service. ( Bourne Branch, Lincolnshire).”

(Bourne) - Posted 1 month ago

Thank you for taking the time to leave us such a nice review!

Posted 1 month ago

“Very friendly staff...very welcome and warm. Eileen was amazing and very attentive...thank you”

Posted 1 month ago

Thank you for taking the time to leave us such a nice review!

Posted 1 month ago

“Scrivens, Corporation St, Birmingham, is great.. All the staff make you feel welcome. They are helpful from the moment you walk in to the moment you leave. They advise you on the style/colour of glasses that suit your face, to the contact lenses or type of hearing aids to wear aswell! I would recommend Scrivens to anyone. I did, my fiancé. He not only has his glasses from there, but his hearing aids to!”

(Corporation Street) - Posted 1 month ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience at our branch in Corporation Street!

Posted 1 month ago

“I was very happy with the care I was given before, during and after my eye-test. The test was carried out efficiently and considerately, and I felt that I was in excellent hands. I'm looking forward to receiving my new long-distance glasses. Thank you.”

Posted 1 month ago

Thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 1 month ago

“Great service as usual. Used to buy from one of the big nationals but Scrivens can compete so they are now my go to place for glasses.”

Posted 1 month ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 1 month ago

“Very professional. Put you at ease with their politeness and constant information about what is being done to help you.”

Posted 1 month ago

Thank you for taking the time to leave us such a nice review!

Posted 1 month ago

“Amazing staff and very helpful”

Posted 1 month ago

Thank you for taking the time to leave us such a positive rating!

Posted 1 month ago

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Scrivens Opticians & Hearing Care is rated 4.5 based on 4,973 reviews