Scrivens Opticians & Hearing Care Reviews

Name: Scrivens Opticians & Hearing Care
Rating: 4.47

4.5 Rating 5,802 Reviews

87 %

of reviewers recommend Scrivens Opticians & Hearing Care

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About Scrivens Opticians & Hearing Care:

Established in 1938, Scrivens Opticians & Hearing Care is a family-owned and family-run business and today we have over 175 branches. As we continue to grow, we’ve made sure that our core focus has remained the same… “Providing our customers with excellent service and clinical excellence.” Our branch teams are trained to become customer champions, and we’re always working to improve the experience we offer.

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0121 456 8700

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Couldn't ask for better service- friendly, polite and professional.”

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Posted 1 month ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience.

Posted 1 month ago

“Very friendly, professional advice and care at Scrivens in Weston-super-Mare. Thank you”

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(Weston Super Mare) - Posted 1 month ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 1 month ago

“First class could not been better .”

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Posted 1 month ago

Thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 1 month ago

“Very friendly Staff in your Willenhall branch, always so helpful and cheerful, go above and beyond for their customers.”

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(Willenhall) - Posted 1 month ago

Thank you for taking the time to leave us such a nice review!

Posted 1 month ago

“The team in sutton-in-ashfield, we're very friendly and helpful.I had diabetic screening and the care and treatment were fantastic. Very highly recommended!!”

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(Sutton In Ashfield) - Posted 1 month ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience at our branch in Sutton-in-Ashfield.

Posted 1 month ago

“Thank you to Scrivens in Hedge End for my excellent experience. When I phoned, it was easy to make an appointment and I was seen within 3 weeks. My audiologist Rubina was excellent, very calm, professional and clear. She tested my hearing and explained the results clearly, allowing me to ask questions. Then she fitted me with hearing aids. I have noticed since then I that I can understand phone conversations more easily and can turn down the radio and tv a little. I was a bit apprehensive before my appointment, but the staff at Scrivens Hedge End were very welcoming, and it was a real pleasure to be seen by Rubina, who was very competent and friendly and inspired confidence. Thank you very much. I would recommend you to anybody needing there hearing tested. The test and hearing aids I received were free of charge to me, they were provided and paid for by the NHS.”

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(Southampton Hedge End) - Posted 1 month ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 1 month ago

“Wonderful wallasey pulls out all the stops, thanks guys.”

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(Wallasey) - Posted 1 month ago

Thank you for taking the time to leave us such a nice review!

Posted 1 month ago

“Scrivens 0pticians in Bolton, I have been going there for years didn't think they could get any better. I was wrong today they were so helpful, easy to understand and follow from the receptionist to the optician. All due credit to the team there they were excellent.”

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(Bolton) - Posted 1 month ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience at our branch in Bolton.

Posted 1 month ago

“Just had my eye test at Scrivens Wolstanton, Julie and Holly always excel in customer service, nothing is too much trouble for them. They are so friendly and pleasant even when they may not feel to good themselves . these last few weeks have been horrendous for them with no air conditioning working and the office like a furnace, but I was glad to see that this has now been sorted. Well done Julie and Holly it is a pleasure to visit you.”

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(Wolstanton) - Posted 1 month ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 1 month ago

“Popped in yesterday to see if they could repair / replace the nose pads on my glasses. They could and did them straight away and even better they didn’t charge me anything for the repair. That was unexpected and very refreshing this day and age. Very helpful staff. I would use them again.”

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Posted 1 month ago

Thank you for taking the time to leave us such a nice review!

Posted 1 month ago

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Posted 1 month ago

“Big thank you to the staff at the Newquay branch who sorted a problem I was having with my hearing aids failing to connect to the app. Being on holiday I had struggled for 2 days trying to establish a connection and desperately needed them to work. Staff sorted the problem in no time with no charge. Sorry I can't remember your names but many thanks to you both. 10th July”

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(Newquay) - Posted 1 month ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience at our branch in Newquay.

Posted 1 month ago

“Went to the Bolton branch for an eye test. A very beautiful, polite, helpful young lady called Julie helped me after my test. We went through a range of glasses and finally picked a pair and ordered them with her. Will definitely come back for sunglasses and possibly contacts in the future.”

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(Bolton) - Posted 1 month ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 1 month ago

“I have had the very best customer care. I have been so well looked after by Ru at Scrivens Lymington. It has taken me ages to adapt to hearing aids. Ru has tried moulds, and lots of recalabrating. The moulds were not comfortable for me, so today, we reverted back, but I'm sure I've had more than my fair share of appointments. Honestly, nothing has been too much trouble. Every time I walk through the door, everyone is pleased to see me! It's an amazing service, and I am very thankful that I opted for Scrivens. It's been a wonderful service.”

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(Lymington) - Posted 1 month ago

Thank you for your wonderful review! We’ll pass your comments on to your local branch, and we look forward to assisting you again in future.

Posted 1 month ago

“On holidays in Newquay and went into Scrivens with a problem with hearing aid filter and cover. Staff were very friendly and problem solved within minutes. Couldn’t recommend them enough.”

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(Newquay) - Posted 1 month ago

Thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 1 month ago

“On visiting Scrivens Opticians while on holiday, I found the staff friendly and very helpful. My frames were straightened and the lens cleaned…This is a good company.”

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Posted 1 month ago

Thank you for taking the time to leave us such a nice review!

Posted 1 month ago

“Today I had new hearing aids fitted by Ellie at Scrivens in East St, Bedminster, Bristol. I have had very good and considered care from the audiologist Ellie, my hearing is now clearer and I feel more comfortable in social situations.”

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(Bedminster) - Posted 1 month ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience at our branch in Bedminster.

Posted 1 month ago

“Was my first visit to scrivens in Shaw and I must say I'm really happy with my new glasses.the staff are really friendly and very helpful.im happy to say I will be returning when I'm due for new glass”

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(Shaw) - Posted 1 month ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 1 month ago

“we are customers at your north walsham branch and we would like you to know what a very excellant team you have there nothing is to much trouble, very satisfied with all aspects of help.”

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(North Walsham) - Posted 1 month ago

Thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 1 month ago

“The Audiologist at Harwich Essex shop listens carefully, is very patient with us elderly folk, is approachable and gives effective and professional advice . Reception too are welcoming and very helpful. Not at all like the service from head office telephone reception.”

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Posted 1 month ago

Thank you for your review, your feedback helps us get better.

Posted 1 month ago

Scrivens Opticians & Hearing Care is rated 4.5 based on 5,802 reviews