Scrivens Opticians & Hearing Care Reviews

Name: Scrivens Opticians & Hearing Care
Rating: 4.47

4.5 Rating 5,958 Reviews

87 %

of reviewers recommend Scrivens Opticians & Hearing Care

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About Scrivens Opticians & Hearing Care:

Established in 1938, Scrivens Opticians & Hearing Care is a family-owned and family-run business and today we have over 175 branches. As we continue to grow, we’ve made sure that our core focus has remained the same… “Providing our customers with excellent service and clinical excellence.” Our branch teams are trained to become customer champions, and we’re always working to improve the experience we offer.

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0121 456 8700

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We were served at the Feltham branch by Muna and her colleague. We stopped for a quick replacement of nose pads that had broken on a pair of my glassses. Such attentive and quick service, hospitality, and genuine professionalism. A real delight. They even ensured my glasses fitted correctly by tightening the arms. Thank you!!!”

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(Feltham) - Posted 3 weeks ago

Thank you for your wonderful review! We’ll pass your comments on to your local branch, and we look forward to assisting you again in future.

Posted 2 weeks ago

“My elderly Mum has been under Dominic now for some months and I have to say he has been excellent with her. She now has private hearing aids and is very happy with them. He is always available to talk to and is very patient and caring with her, after care is very good. Thank you Scrivens.”

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Posted 3 weeks ago

Thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 3 weeks ago

“Appointment for sight test on October 23 at the New Milton branch. After a short questionnaire I was seen immediately by the young optician who listened to what I said, answered my questions and thoroughly checked my eyesight. I was extremely happy with the courtesy and treatment I received and very pleased I had chosen them after I moved here.”

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(New Milton) - Posted 3 weeks ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience at our branch in New Milton.

Posted 3 weeks ago

“Fern Green was absolutely perfect. Sure did everything well. Very friendly. Went out of her way. Exceeded expectations and went the extra mile. I'm happy to be served by her again.”

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Posted 4 weeks ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 3 weeks ago

“Fern Green was absolutely perfect. Sure did everything well. Very friendly. Went out of her way. Exceeded expectations and went the extra mile. I'm happy to be served by her again.”

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Posted 4 weeks ago

“Recently picked up new glasses after my 2 yearly checkup. Very happy with the service received and the staff were very friendly at the Winton Branch. Would recommend scrivens”

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(Winton) - Posted 4 weeks ago

Thank you for your wonderful review! We're delighted to hear you are happy with your new glasses. We’ll pass your comments on to your local branch, and we look forward to assisting you again in future.

Posted 3 weeks ago

“I would like to thank all the staff at the kings heath branch who were there Saturday 18th from the moment I walked in all the members of staff made me feel welcome I explained my issue I got eye test immediately and was reassured I could still drive the lady who did my eye test amazing thank you so much”

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(Kings Heath) - Posted 4 weeks ago

Thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 3 weeks ago

“Staff were amazing, explained everything really well, would recommend Bury st Edmunds branch,would give 6 stars if I could”

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(Bury St Edmunds) - Posted 4 weeks ago

Thank you for taking the time to leave us such a nice review!

Posted 3 weeks ago

“had new lenses fitted in my frames the assistant was very helpfull and understood what i wanted got them back and was very happy with them just what i wanted. will use the wolstanton branch again.”

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(Wolstanton) - Posted 4 weeks ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience at our branch in Wolstanton.

Posted 3 weeks ago

“My opticians are in Chingford Mount Road. They are very helpful and patient. They take the time to make sure you are happy and nothing is too much trouble. I wouldn't to go anywhere now and highly recommend.”

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Posted 4 weeks ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 3 weeks ago

“The Grantham shop is just the best place to go for both optician and hearing services. Staff are always very friendly and professional. Good customer service is the ethos that this shop seems to by. Brilliant.”

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(Grantham) - Posted 4 weeks ago

Thank you for your wonderful review! We’ll pass your comments on to your local branch, and we look forward to assisting you again in future.

Posted 3 weeks ago

“I had a hearing test at Weoley Castle and the service from the audiologist was amazing. Tas was so helpful and knowledgeable, I would highly recommend her and Scrivens.”

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(Weoley Castle) - Posted 4 weeks ago

Thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 4 weeks ago

“Thankyou to the lovely ladies in Aldridge Scrivens, made me feel very comfortable, really knew their stuff, instantly knew what frame would suit me and even helped measure my son up for frames for some migraine assisting glasses we were buying online. Lovely people, we even managed a giggle. Thank you so much Helen W”

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(Aldridge) - Posted 4 weeks ago

Thank you for taking the time to leave us such a nice review!

Posted 4 weeks ago

“Brilliant customer service and care , I had a thorough eye check today and am very satisfied, thanks Mo :) very helpful staff also 👍🏽 thank you”

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Posted 4 weeks ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience.

Posted 4 weeks ago

“I ordered varifocals from the Market Deeping branch and was served by the Manager who fleeced me for £350, less than I expected. On collecting them 2 weeks later a I saw a very proficient lady who was almost effervescent, polite and clearly knew what she was doing, (I think she was called Hollie - need to check spelling!). I also happened across the hearing guy (Pat) who sorted me out very quickly. I came out being able to see better, hear better and having had a great experience. Shame they don't do lunches, I would happily have stayed longer!”

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Posted 1 month ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 4 weeks ago

“Another excellent appointment with the Alfreton staff. Really good advice from Haley so was able to chose the right hearing aids for me. Everything explained with good description of the expected sounds while testing. Looking forward to collecting my chosen set and having them set up and explained to me.”

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(Alfreton) - Posted 1 month ago

Thank you for your wonderful review! We’ll pass your comments on to your local branch, and we look forward to assisting you again in future.

Posted 4 weeks ago

“the treatment that i got was very good , the staff were very nice and courteous , i had my ears syringed and am waiting for my new ear pieces now , i am very pleased with the service i am getting , thank you,”

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Posted 1 month ago

Thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 4 weeks ago

“Just had a test at wirksworth ith Maria,she was very professional,and patient with me.came out with new hearing aids that I can actually hear with. Many thanks steve green.”

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Posted 1 month ago

Thank you for taking the time to leave us such a nice review!

Posted 4 weeks ago

“Brilliant ! Helpful, patient, friendly. Walked in for a hearing test - and walked out with hearing aids. Free. Couldn't have asked for more. Thank you Gosport branch.”

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(Gosport) - Posted 1 month ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience at our branch in Gosport.

Posted 1 month ago

“Came in for glasses and saw holly the assistant manager, she was very helpful and knowledgeable.”

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Posted 1 month ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 1 month ago

Scrivens Opticians & Hearing Care is rated 4.5 based on 5,958 reviews