Scrivens Opticians & Hearing Care Reviews

Name: Scrivens Opticians & Hearing Care
Rating: 4.47

4.5 Rating 6,075 Reviews

87 %

of reviewers recommend Scrivens Opticians & Hearing Care

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About Scrivens Opticians & Hearing Care:

Established in 1938, Scrivens Opticians & Hearing Care is a family-owned and family-run business and today we have over 175 branches. As we continue to grow, we’ve made sure that our core focus has remained the same… “Providing our customers with excellent service and clinical excellence.” Our branch teams are trained to become customer champions, and we’re always working to improve the experience we offer.

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0121 456 8700

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Friendly staff and great service. Love my new glasses....I can finally read again!!!”

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Posted 8 years ago

Thank you for your feedback.

Posted 8 years ago

“I was seen very quickly and the staff were very pleasant”

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Posted 8 years ago

Hi Cristina, thank you for your feedback. We'll pass your comments on to the team at your local branch.

Posted 8 years ago

“When i made my appointment it was fast and all staff was friendly and helpful The shop was very clean and tidy as well A++++ service”

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Posted 8 years ago

Hi Craig, thank you for your feedback. We'll pass your comments on to the team at your local branch.

Posted 8 years ago

“Very attentive and professional, explained everything very clearly. Made me very comfortable in an appointment I was not looking forwardvto”

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Posted 8 years ago

Hi Carolyn, thank you for your comments. We'll pass your feedback on to the team at your local branch.

Posted 8 years ago

“Fast, efficient service at a reasonable price”

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Posted 8 years ago

Hi Alan, thank you for your feedback. We'll pass your comments on to the team at your local branch.

Posted 8 years ago

“Service they provided was good from start to finish . Not enough help provided in minimising the costs .found the costs too much for a pensioner”

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Posted 8 years ago

Hi Nisa, thank you for your feedback. We'll pass your comments on to the appropriate department.

Posted 8 years ago

“Excellent service from all staff members . I have already recommended this branch to both my family and friends . Good job to all working in this store !”

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Posted 8 years ago

Hi Matthew, thank you for your comments. We'll pass your feedback on to the team at your local branch.

Posted 8 years ago

“Always pleasant and professional.”

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Posted 8 years ago

Hi Susan, thank you for your comments. We'll pass your feedback on to the team at your local branch.

Posted 8 years ago

“I found the people very efficient welcoming,also very professional in all areas,excellent service”

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Posted 8 years ago

Thank you for your comments!

Posted 8 years ago

“They were excellent”

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Posted 8 years ago

Hi Calvin, thank you for your feedback. We'll pass your comments on to the team at your local branch

Posted 8 years ago

“They are friendly and make sure you are comfortable. Very helpful, but not pushy when you are choosing new frames. Any questions I have are answered honestly.”

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Posted 8 years ago

Hi Jean, thanks for your feedback. We'll pass your comments on to the team at your local branch.

Posted 8 years ago

“I recently bought prescription sunglasses from my usual optician in Waterlooville, Hants and the staff were most helpful in helping me settle for a pair. The assistants are very jwarm and welcoming. I have been going to the same branch for many years and look forward to seeing their new premises,just around the corner.”

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Posted 8 years ago

Hi Janette, thanks for your feedback. We'll pass your comments on to the team at your local branch.

Posted 8 years ago

“the eye test was good. The hearing test inadequate due to excessive noise from the over the test room. I complained at the time.”

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Posted 8 years ago

Hi Sue, thank you for your feedback. We'll pass your comments on to our Customer Care team.

Posted 8 years ago

“They dealt with my needs quickly and efficiently, and I am very satisfied with my new glasses.”

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Posted 8 years ago

Hi Susan, thanks for your feedback. We'll pass your comments on to the team at your local branch.

Posted 8 years ago

“Excellent service friendly and very helpful staff,lots of choice of frames,will definitely recommend”

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Posted 8 years ago

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Posted 8 years ago

“Staff are always kind and helpful - they must be happy at Scrivens because most have been there for a long time.”

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Posted 8 years ago

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Posted 8 years ago

“Very friendly and helpful staff - nothing too much trouble. Made me feel very comfortable and were very knowledgeable what frames suited my face.”

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Posted 8 years ago

Hi Sally, thanks for your feedback. We'll pass your comments on to the team at your local branch.

Posted 8 years ago

“All the staff are so welcoming and very helpful - it's a joy to go to the Widnes branch!”

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Posted 8 years ago

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Posted 8 years ago

“I didn't realize how expensive my glasses were going to be. If I had have known I definitely would not have gone to Scrivens Opticians knowing what I know now! The reading glasses were 100% more than an alternative Opticians. In other words, I could have got 2 pairs for the price I paid at Scrivens for one pair. I have since realized this. The shop assistance is extremely polite & persuasive in their marketing techniques. The Glasses case is extremely flimsy and of inferior plastic material. I would definitely not recommend SCRIVENS to anyone I know, unless I didn't like them!”

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Posted 8 years ago

Hi Iris, thank you for your feedback. We'll pass your comments on to our Customer Care team.

Posted 8 years ago

“Lovely staff and very helpful !”

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Posted 8 years ago

Hi Gill, thanks for your feedback. We'll pass your comments on to the team at your local branch.

Posted 8 years ago

Scrivens Opticians & Hearing Care is rated 4.5 based on 6,075 reviews